Feedback Loop Pros and Cons

An effective feedback loop preserves the integrity of data collected from real users and provides insightful research data that can be used to guide process decisions and the introduction of superior products. Using geography and consumer behavior, we may learn how well our products perform in various regions. It also aids in obtaining more insightful feedback. Our group is quite satisfied with the feedback loop's functionality and the superior insights it provides. Review collected by and hosted on G2.com.

The process of establishing a substantial custom audience can prove to be arduous, leading to potential inaccuracies. Long polls will yield better findings and more comprehensive data if their time restrictions are extended. Review collected by and hosted on G2.com.

I like how Feedback Loop Alpha has enabled us to get consumer feedback quickly when developing new products. It allows me to validate basic principles and prioritise critical features. What's more, the team is sharp and open-minded enough to give us helpful advice on how to develop our testing. Ultimately, it was a good decision for our senior management to invest financially in this at such an early stage, allowing us to run test runs with observation opportunities as well as take smart risks during development periods - all of which can pay big dividends. Review collected by and hosted on G2.com.

We've had our fair share of difficulties with the limitations of the Feedback Loop in terms of survey format and layout. Sometimes this has prevented us from creating a certain form or style, which can be a bit frustrating. Thankfully, we haven't had any major issues with these limitations, so it's not an intolerable problem for us. Review collected by and hosted on G2.com.

Feedback Loop maintains data quality with actual participants and provides valuable research data that helps decide the process and launch correct and improved products. It helps evaluate our products in various fields based on geography and behavior and helps get better valuable opinions. Our team is much satisfied with the usage of feedback loop and the quality opinions it provides Review collected by and hosted on G2.com.

Setting up a large custom audience can be a task and reduce participants' accuracy. Limitations on long surveys should be extended to achieve better results and comprehensive data. Review collected by and hosted on G2.com.

Feedback Loop helps you to improve your customer experience and in a way, it also allows you to drive growth and profit. Feedback Loop keeps us engaged to get started soon to capture instant customer overall feedback from insight till the end of sections. Feedback Loop brings high response rates, complete instant improvement, and boosts customer experience. Feedback Loop is configured with some unique features used to validate software features, significance, and functioning as this process helps to complete software development. The feedback given by Feedback Loop may be harmful or positive both will be helpful to input on the process immediately. Feedback Loop has fastened the process to improve the complete development process. Review collected by and hosted on G2.com.

Sometimes frequent changes become difficult to manage. I am not able to find more difficulties in this software so I would recommend this software to others who want to improve the complete development process. Review collected by and hosted on G2.com.

I am impressed with how the Feedback Loop Alpha system allows us to easily gather customer feedback and incorporate their insights into product development. As a result of this process, I am able to evaluate the core hypotheses and identify the most pertinent decision. I also appreciate that our company has committed resources to this project. This is so that the engineering group can test ideas, gain knowledge and make educated guesses at an earlier stage. The team are also quick to answer any questions we have and provide useful guidance on further trials - demonstrating their expertise and commitment. Review collected by and hosted on G2.com.

I dislike having to submit the survey as a Word document and provide additional formatting instructions that do not fit the template provided. As there is no way to preview it before it is published, I am also concerned about how respondents will view it. I am unable to ensure rapid data analysis from feedback loop surveys due to this lack of transparency. Review collected by and hosted on G2.com.

Testing with real users and collecting important decision-making data helps us build better customer products. Results contain detailed reports that help streamline concept testing and validate product-market fit. Running multiple tests helps us save a lot of time on research and saves a lot of costs. Review collected by and hosted on G2.com.

We haven't encountered any such issues. However, it has limited question types and doesn't support other language regions. Review collected by and hosted on G2.com.

Ability to get really specific with user groups and demographics we're looking for. I've also really enjoyed the support experience we've received when crafting a new survey - we've been able to reach out to the team with questions about how best to word a question, how to format a survey for the types of responses we're looking for, etc. and have received fantastic feedback from them. Review collected by and hosted on G2.com.

The main drawback we've run into is the formatting and layout restrictions with creating a survey. There have been a few times where we were looking to format a question a specific way but were unable to due to the layout restrictions. Not a huge issue and we've always found ways to navigate the formatting. Review collected by and hosted on G2.com.

Feedback loop provides an easy way for our team to get real insights from potential customers on how we can improve our splash pages and ads. Special shout out to Donald Gibson on the feedback loop team for expediting some of our tests and being a great point of contact Review collected by and hosted on G2.com.

If there is a way to increase the number of active tests at CIBC that would be great - 3 sometimes hits a cap with the number of tests being submitted by our team. It would also be great to have a filter to see tests that only you've submitted - sometimes it can be hard to find your personal test history in the long list of tests. Review collected by and hosted on G2.com.

Creating tests has never been this much more accessible, targeting an audience based on geography and behavior. Reports are the most critical aspect of the feedback loop and provide us with informational insights about the recorded data. Review collected by and hosted on G2.com.

Extending question types outside the template has always been a limit. Rest everything has been great, and their support team is amiable and provides a quick response. Review collected by and hosted on G2.com.

Wide variety of tests available, specifically quantitative tests - with a smaller suite of customizable options (opportunities for unmoderated tests and customized questions). I love that if you build a test, they will help you fill in any gaps, as well as put together the test and creative on their end if needed! Also, the Feedback Loop team is super responsive, helpful, and supportive! Review collected by and hosted on G2.com.

There are some limitations for tests involving prototypes - often they're limited to screenshots instead of interactive options - which can sometimes impact the questions you can pose to users. Review collected by and hosted on G2.com.