Feedback Loop Reviews & Product Details - Page 3

Feedback loop helps us quickly write up tests that give us insights about various aspects of our user journeys. We run multiple tests a week and so being able to easily organize our tests into individual projects helps tremendously. Also to be able to receive results back within a week is great for our design sprints. Review collected by and hosted on G2.com.

While we do get a lot of valuable quantitative insight from Feedback Loop, sometimes we do wish we had the capability to formally ask questions to our users face-to-face in order to gain a more qualitative insight. Maybe down the line this can be implemented in FL's system Review collected by and hosted on G2.com.

The feedback loop provides authentic users that provide quality feedback and insights about our products. It helps in product improvement and allows us to test products before investing and launching. Review collected by and hosted on G2.com.

Targeting a custom audience for the product should be a feature, also it has a limited number of question types. Rest everything fits our needs and provides the required data. Review collected by and hosted on G2.com.

You can have results in just one week. and the results are in the dashboard which is easy to read, share and present to the team. The customer service is good as well, you can give them just a word document, and they will help you to program the link, helpful and save a lot of executive time. Review collected by and hosted on G2.com.

The only thing is Feedback loop can only reach the respondents who speak English... This may limit my research region. As we are an international company, not all the products are targeting in the English speaking countries. Review collected by and hosted on G2.com.

FBL's value is easy enough to "sell" internally and applicable to a wide variety of stakeholders. The UI is simple to navigate, and the support we've received from our reps has been proactive and great. Review collected by and hosted on G2.com.

FBL is great for large-sample surveys but not necessarily great for usability testing. I wish the video recording capability was expanded and that there were more advanced analytics. Review collected by and hosted on G2.com.

The involvement in creating the survey and questions. Working with an expert who does all of the heavy lifting is great because I can submit my request with full confidence that an expert is building the survey. Review collected by and hosted on G2.com.

The survey results exports could be a lot better. The powerpoint export doesn't have individual answers, but the excel sheet doesn't have the graphical representations. Review collected by and hosted on G2.com.

Speed. We're able to get insights back quickly. Ease. It's easy to spin up a new survey, especially with support of the FeedbackLoop team. Flexibility. The data is presented in a variety of easy to consume tables + charts, and there are many ways to resort and reorder the data, to drive different insights. Review collected by and hosted on G2.com.

The account manager and support team are highly valuable. They're able to orient us quickly. The system is constrained to just surveys. This is solid for quan and light qual data, but you do not have the ability to dig into insights once you have your data. Review collected by and hosted on G2.com.

The speed of Feedback Loop results are impressive and the population sizes are larger than expected, leading to better and more accurate results. With minimal effort, I can get feedback in two business days! Review collected by and hosted on G2.com.

I would like the ability to create surveys outside of the standard templates provided. For example, all multiple choice or a mixture of question types outside of the pre-formatted surveys would allow greater flexibility. Review collected by and hosted on G2.com.

Feedback Loop offers a tool that can be used to help consumers provide more effective and timely feedback. It has been an investment by senior leaders to allow our team to learn and take risks in the product improvement process. It forces me to critically examine my assumptions and focus on the most critical decisions. Keeps the team quick, smart, and always open to suggestions on how to enhance our experiments. Review collected by and hosted on G2.com.

I want the data to be normalized based on the population being surveyed. We can accomplish this with secondary tests that consider only the audience of choice for the initial test population, but it would be great to have this capability. Review collected by and hosted on G2.com.

It is speedy and easy to use, very friendly user software. I belong to an R&D position, and working with a TI system was very easy to try. Topline results are easy to understand, concrete conclusions, and the analysis of the results too. Review collected by and hosted on G2.com.

1) It is impossible to include more than 3-4 open questions in a survey.

2) Perhaps it would be helpful to include templates for Conjoin and MaxDiff analysis to enhance concepts.

3) There is no possibility to send surveys to non-English speakers. Review collected by and hosted on G2.com.

I like the opportunity to be able to test idea's before investing. Personally, the insights portal/page is what is most interesting to me given my role around digital insights and activation Review collected by and hosted on G2.com.

There isnt much that I can say I dislike about this product. It is easy, quick, and provides all of the appropriate information upfront for us to be able to make data driven decisions for our clients. Review collected by and hosted on G2.com.