Top 10 Feebak Alternatives & Competitors

Top 10 Alternatives to Feebak Recently Reviewed By G2 Community

#1

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with Feebak:
• Enterprise Feedback Management
Try for free
See all Salesforce Service Cloud reviews
#2

HubSpot Service Hub
By HubSpot
(2,493)4.4 out of 5
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.
Categories in common with Feebak:
• Enterprise Feedback Management
Try for free
See all HubSpot Service Hub reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
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#3

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Feebak:
• Enterprise Feedback Management
Try for free
See all LiveAgent reviews
#4

Heap | by Contentsquare
By Heap
(1,089)4.4 out of 5
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
Categories in common with Feebak:
• Enterprise Feedback Management
See all Heap | by Contentsquare reviews
#5

Glassbox
By Glassbox
(748)4.9 out of 5
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
Categories in common with Feebak:
• Enterprise Feedback Management
Get a quote
See all Glassbox reviews
#6

UserTesting
By UserTesting
(748)4.5 out of 5
UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. 75 of the Fortune 100 companies rely on UserTesting to create insanely great customer experiences.
Categories in common with Feebak:
• Enterprise Feedback Management
Try for free
See all UserTesting reviews
#7

Mouseflow
By Mouseflow
(677)4.6 out of 5
With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more.
Categories in common with Feebak:
• Enterprise Feedback Management
Try for free
See all Mouseflow reviews
#8

Nicereply
By Nice Reply s.r.o.
(431)4.5 out of 5
Customer Satisfaction Survey, NPS & CES
Categories in common with Feebak:
• Enterprise Feedback Management
See all Nicereply reviews
#9

Swell
By SocialSwell, Inc.
(372)4.5 out of 5
Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.
Categories in common with Feebak:
• Enterprise Feedback Management
See all Swell reviews
#10

Aha!
By Aha! Labs
(320)4.4 out of 5
Use the Aha! suite of tools — which includes Aha! Roadmaps, Aha! Ideas, Aha! Notebooks, and Aha! Develop — to build lovable software. Finally, product teams have everything they need to set strategy, crowdsource feedback, spark creativity, prioritize features, share roadmaps, manage releases, and streamline agile development in a seamlessly integrated environment.
Categories in common with Feebak:
• Enterprise Feedback Management
Try for free
See all Aha! reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
Visit Website
Visit Website