FedEx Ship Manager Pros and Cons

Easy to use, estimate costs and track shipments Review collected by and hosted on G2.com.

Lately there have been frequent delays with ground delivery estimated arrival date. This is inconvenient when the person needs to wait home to sign. Review collected by and hosted on G2.com.

Fedex ship manager helps to manage all the shipment shipped, in transit and delivered, it helps to check the booked history and to schedule the load pick up with ease. Review collected by and hosted on G2.com.

The upgrade version is not user friendly and occasionally it gets shut down and the recovery time is too long which delays in processing the schedule to create. Review collected by and hosted on G2.com.

FedEx Ship Manager integrates with Qualia making it a streamlined process. No need for multiple logins, it's all in one spot. Review collected by and hosted on G2.com.

Getting it integrated was more difficult than other services and unduly complicated, in my opinion. I thought I was all set up, and had to redo part of the process again. Review collected by and hosted on G2.com.

The ability to save prior entered data helps when sending items to regular or recurring customers. Also, the automatic detection of shipping addresses using the zip codes is helpful when I need to figure out international mailing formats. Review collected by and hosted on G2.com.

I often encountered the issue of needing to modify the declared value of my shipment due to insurance coverage. I think I should be able to include my declared value and have a notification present that only a certain amount is covered. Review collected by and hosted on G2.com.

FedEx ship manager is super easy to use when shipping multiple hard drives a day for our data recovery business. Review collected by and hosted on G2.com.

Nothing to dislike about FedEx ship manager, we have been using it for years for our data recovery business and safely/securely shipping hard drives. Review collected by and hosted on G2.com.

I like best that you can use FedEx Ship Manager to ship even if your internet connection goes out. Review collected by and hosted on G2.com.

I wouldn't say I like that almost everything is a very manual process. Review collected by and hosted on G2.com.

The tool itself it great & customer support is excellent if any questions or concerns come up. Review collected by and hosted on G2.com.

Nothing. We haven't had any major issues or concerns with ShipManager. Review collected by and hosted on G2.com.

FedEx Ship Manager is easy to manage and offers more options of services. Review collected by and hosted on G2.com.

Bundle shipments can be somewhat complicated to set up. Review collected by and hosted on G2.com.

This system of FedEx is so easy to use that is actually incredible. You configure and set up all the information of any return or shipment and it's so simple to navigate that it's virtually impossible to mistype any field. Additionally, it's certainly so unusual that the environment has any technical issue because of it's minimalistic and user-friendly design. I work in a call center and I use itv very often, I love it! Review collected by and hosted on G2.com.

In my experience dealing with return labels and creations of shipments I would say that the systems need to add another field for the email address in which any information is going to be sent because many emails have different protocols and something can happen along the way, even on the Internet. The other thing, this system is so simple to use but, they have to add an option that simply re-sends the information to the customer via e-mail, instead of crating it all over again. Review collected by and hosted on G2.com.

Very easy to set this up and easy to manage your shipping. Review collected by and hosted on G2.com.

Confusing sub domain that makes it a bit difficult. Review collected by and hosted on G2.com.