(116)
4.8 out of 5
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FedEx Ship Manager 
Top Rated FedEx Ship Manager Alternatives
MS
Megan S.
Marketing Assistant - North America
Enterprise(> 1000 emp.)
What do you like best about FedEx Ship Manager?
The FedEx Ship Manager was super helpful to me when I needed to mail packages from our office. I used to work at the front desk before getting promoted and many times, people would need a package shipped at the last minute. I was able to log in, create a label, print it and get a package shipped all in a few minutes. It was really helpful! Review collected by and hosted on G2.com.
What do you dislike about FedEx Ship Manager?
What I disliked about this program is that sometimes I would change the address and then it would malfunction and lose the data I entered, which then I had to do it again because it was lost. Also, the international shipping would get confusing depending on the location so I would have to go into an office for help once in awhile. Review collected by and hosted on G2.com.
85 out of 86 Total Reviews for FedEx Ship Manager
4.4 out of 5
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Overall Review Sentiment for FedEx Ship Manager
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AH
Verified User in Hospital & Health Care
Mid-Market(51-1000 emp.)
What do you like best about FedEx Ship Manager?
I can see all theto surcharges that we pay and I like to be able to see the intransit times. We are having a terrible time with receiving packages on time. Review collected by and hosted on G2.com.
What do you dislike about FedEx Ship Manager?
I didn't see a downside as we are testing from a list. Real world is where I believe I will have an answer for this question Review collected by and hosted on G2.com.
DH
David H.
Director
Small-Business(50 or fewer emp.)
What do you like best about FedEx Ship Manager?
Ship Manager meets all my shipping requirements (and my customers) without being overly complication or bogged down with features I don't want/use Review collected by and hosted on G2.com.
What do you dislike about FedEx Ship Manager?
Sometimes it feels like the data input process is a bit tedious compared to other shipping software. Review collected by and hosted on G2.com.
JD
Joshua D.
Director of Marketing, Partnerships, and Website Logistics
E-Learning
Small-Business(50 or fewer emp.)
What do you like best about FedEx Ship Manager?
I use FedEx Ship manager every day and it is one of the easiest programs to use for shipping. I have implemented the use of it with WooCommerce. It is so easy to use and opens the door for so many features with this integration. They also have excellent customer support, any issues I have had, are handled quickly and effectively. Review collected by and hosted on G2.com.
What do you dislike about FedEx Ship Manager?
The only downsides I have found so far have been certain locations or options I have to go to other shipping solutions, but that is always the case no matter what. Such as when shipping to a PO box, and having to use USPS at that point. Review collected by and hosted on G2.com.
EB
Emily B.
Customer Service Lead
Small-Business(50 or fewer emp.)
What do you like best about FedEx Ship Manager?
I found it to be easy to use once I got a hang of it. The help center is incredibly resourceful and always courteous. The platform itself is visually appealing. Review collected by and hosted on G2.com.
What do you dislike about FedEx Ship Manager?
Like a lot of new things, it took me a bit to get my bearings. I did have to ask for help and had some trouble adding a payment method, but the help I received resolved my issue. Review collected by and hosted on G2.com.
LN
lauren n.
customer service
Small-Business(50 or fewer emp.)
What do you like best about FedEx Ship Manager?
There are times when I have a package coming to my home, but I have to run to the store or office and am not sure if I will be able to receive it in time. I have used Fex Ex-manager many times to manage my deliveries to either have the package sent to my apartment complex office or held at a nearby fed ex location to ensure I get my package. Review collected by and hosted on G2.com.
What do you dislike about FedEx Ship Manager?
So far, I have had no issues when using fed ex Manager. It would make things easier if I could track deliveries with a GPS view to see exactly where my package is en route. Review collected by and hosted on G2.com.
BA
Basil A.
Small-Business(50 or fewer emp.)
What do you like best about FedEx Ship Manager?
FedEx Ship Manager makes it easy to create shipments, track shipments, and keep on top of billing. I would use it more often except that the rates I was given after speaking with a rep are often significantly beat by UPS or other companies. Review collected by and hosted on G2.com.
What do you dislike about FedEx Ship Manager?
The automatic rates you are given are not even close to competitive with other companies. You have to talk to your sales rep on the phone to be given a better deal. The interface has not been updated practically since the internet began, and it is clunky. Review collected by and hosted on G2.com.
TJ
Tonya J.
Licensed Medicare Specialist
Small-Business(50 or fewer emp.)
What do you like best about FedEx Ship Manager?
I like that I can see updated shipment progress. I also like tracking my packages via the web or app on my mobile device or tablet. I usually get notifications every day that there is movement. Review collected by and hosted on G2.com.
What do you dislike about FedEx Ship Manager?
I would prefer if the tracking progress were updated in real-time every step of the way. I also wish that there were contact info available for each station that the package is sent to. Review collected by and hosted on G2.com.
PB
Peter B.
Director of Logistics
Small-Business(50 or fewer emp.)
What do you like best about FedEx Ship Manager?
FedEx Ship Manager does an alright job of helping you to generate shipping labels and create commercial documents for your international shipments. The User Interface is simple and straight forward, easy to pickup quickly. Review collected by and hosted on G2.com.
What do you dislike about FedEx Ship Manager?
The User Interface is a bit antiquated, I would like a lot more quick functions to populate data for repeat shipments more quickly. I have had the occasion of running into unsolvable errors where I cannot move forward, but FedEx Ship Manager won't tell me what fields are the issue or how to address it, I usually have to restart from that point. Review collected by and hosted on G2.com.
LC
Lexi C.
Small-Business(50 or fewer emp.)
What do you like best about FedEx Ship Manager?
FedEx Ship Manager is most helpful for tracking packages in the easiest way, the website is so easy to use and gives you updates on your package so quickly compared to others. Review collected by and hosted on G2.com.
What do you dislike about FedEx Ship Manager?
There is no downside to using FedEx Ship Manager, if there is ever any issue you can check to chat with a representative to help you resolve your issue. Review collected by and hosted on G2.com.
EH
Erin H.
Medical Devices
Small-Business(50 or fewer emp.)
"Great tool for managing our domestic and international shipments; really helps to minimize errors."
What do you like best about FedEx Ship Manager?
Although the UI design isn't the most modern, FedEx Ship Manager makes it very easy to step through the shipping process. I find it especially helpful in validating addresses and minimizing errors, particularly when shipping internationally. Review collected by and hosted on G2.com.
What do you dislike about FedEx Ship Manager?
The UI is a bit clunky, although it has improved with the new updates. Review collected by and hosted on G2.com.
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