Save to My Lists
Unclaimed
Unclaimed

FedEx Ship Manager Reviews & Product Details

Shawn G.
SG
Lt/Cmnd Administrative Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

That you can specify where your package is left and that you get a notification that it is going to be delivered and when it is delivered. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

sometimes the drivers do not read the instructions on where to leave the package. Review collected by and hosted on G2.com.

Recommendations to others considering FedEx Ship Manager:

it is easy to use Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

You can easily create a shipping label and it keeps a list of all your contacts addresses Review collected by and hosted on G2.com.

FedEx Ship Manager Overview

What is FedEx Ship Manager?

Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now. Or you can oversee those employees' shipments with Shipping Administration, a feature of FedEx Ship Manager at fedex.com that allows a single administrator or a group of users who are assigned administrative privileges to centrally manage and control shipments that are processed by individuals from different locations within your company. With Shipping Administration, an administrator can configure shipping options, restrict services, customize reference information and run reports on the shipping activity of users throughout the company.

FedEx Ship Manager Details
Show LessShow More
Product Description

FedEx Ship Manager is a shipping software solution designed to enable high-volume shippers to automate the entire shipping process and eliminate paperwork.


Seller Details
Seller
FedEx
Year Founded
2000
HQ Location
Memphis, Tennessee
Twitter
@FedEx
324,628 Twitter followers
LinkedIn® Page
www.linkedin.com
189,199 employees on LinkedIn®
Ownership
FDX
Total Revenue (USD mm)
$69,217

Recent FedEx Ship Manager Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"It seems to work pretty easy. I want to see it work this good live"
I can see all theto surcharges that we pay and I like to be able to see the intransit times. We are having a terrible time with receiving packages...
DH
David H.Small-Business (50 or fewer emp.)
4.5 out of 5
"Works well with customer integration (EDI)"
Ship Manager meets all my shipping requirements (and my customers) without being overly complication or bogged down with features I don't want/use
Joshua D.
JD
Joshua D.Small-Business (50 or fewer emp.)
5.0 out of 5
"FedEx Ship Manager makes shipping easy"
I use FedEx Ship manager every day and it is one of the easiest programs to use for shipping. I have implemented the use of it with WooCommerce. ...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

FedEx Ship Manager Media

Answer a few questions to help the FedEx Ship Manager community
Have you used FedEx Ship Manager before?
Yes

85 out of 86 Total Reviews for FedEx Ship Manager

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.

FedEx Ship Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FedEx Ship ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FedEx Ship Manager?

I can see all theto surcharges that we pay and I like to be able to see the intransit times. We are having a terrible time with receiving packages on time. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

I didn't see a downside as we are testing from a list. Real world is where I believe I will have an answer for this question Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

the old ship manager was difficult to find let alone use. This is pretty straight forward. I like that i can customize certain reports with the information that is important to me. Review collected by and hosted on G2.com.

DH
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FedEx Ship Manager?

Ship Manager meets all my shipping requirements (and my customers) without being overly complication or bogged down with features I don't want/use Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Sometimes it feels like the data input process is a bit tedious compared to other shipping software. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

Ship Managers integration with customer EDI saves me a ton of redundant data input. Review collected by and hosted on G2.com.

Joshua D.
JD
Director of Marketing, Partnerships, and Website Logistics
E-Learning
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about FedEx Ship Manager?

I use FedEx Ship manager every day and it is one of the easiest programs to use for shipping. I have implemented the use of it with WooCommerce. It is so easy to use and opens the door for so many features with this integration. They also have excellent customer support, any issues I have had, are handled quickly and effectively. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

The only downsides I have found so far have been certain locations or options I have to go to other shipping solutions, but that is always the case no matter what. Such as when shipping to a PO box, and having to use USPS at that point. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

Generates shipping labels and allows us to easily ship products to customers with their powerful software. Review collected by and hosted on G2.com.

Emily B.
EB
Customer Service Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

I found it to be easy to use once I got a hang of it. The help center is incredibly resourceful and always courteous. The platform itself is visually appealing. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Like a lot of new things, it took me a bit to get my bearings. I did have to ask for help and had some trouble adding a payment method, but the help I received resolved my issue. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

We use fedex for shipping. I like the transparency in tracking and the efficiency of it. It is very reliable. It has solved many shipping issues for us when other platforms can't (looking at you UPS). Review collected by and hosted on G2.com.

LN
customer service
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

There are times when I have a package coming to my home, but I have to run to the store or office and am not sure if I will be able to receive it in time. I have used Fex Ex-manager many times to manage my deliveries to either have the package sent to my apartment complex office or held at a nearby fed ex location to ensure I get my package. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

So far, I have had no issues when using fed ex Manager. It would make things easier if I could track deliveries with a GPS view to see exactly where my package is en route. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

There are many times when I cannot be home to accept the delivery. The Fed ex-manager lets me adjust the delivery to avoid being left outside. I have had packages stolen in the past so now i use the manager to have my boxes held at a fed ex location or delivered to a different location. Review collected by and hosted on G2.com.

BA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FedEx Ship Manager?

FedEx Ship Manager makes it easy to create shipments, track shipments, and keep on top of billing. I would use it more often except that the rates I was given after speaking with a rep are often significantly beat by UPS or other companies. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

The automatic rates you are given are not even close to competitive with other companies. You have to talk to your sales rep on the phone to be given a better deal. The interface has not been updated practically since the internet began, and it is clunky. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

It keeps you from having to wait in any long lines in order to send a package. You can create and print your labels, and then schedule a pickup or drop off your package without the line. Review collected by and hosted on G2.com.

Tonya J.
TJ
Licensed Medicare Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

I like that I can see updated shipment progress. I also like tracking my packages via the web or app on my mobile device or tablet. I usually get notifications every day that there is movement. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

I would prefer if the tracking progress were updated in real-time every step of the way. I also wish that there were contact info available for each station that the package is sent to. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

I don't have any problems to mention; however, I am a work-from-home/remote employee and have been for years. Usually, most employers ship via FedEx, so I use the FedEx Ship Manager to check tracking progress when they send me work equipment or when I send it back. I've also used FedEx Manager when receiving online orders. Review collected by and hosted on G2.com.

Peter B.
PB
Director of Logistics
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about FedEx Ship Manager?

FedEx Ship Manager does an alright job of helping you to generate shipping labels and create commercial documents for your international shipments. The User Interface is simple and straight forward, easy to pickup quickly. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

The User Interface is a bit antiquated, I would like a lot more quick functions to populate data for repeat shipments more quickly. I have had the occasion of running into unsolvable errors where I cannot move forward, but FedEx Ship Manager won't tell me what fields are the issue or how to address it, I usually have to restart from that point. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

Manual creation of shipping labels and commercial documents for one off shipments or bulk shipments when needed for my FedEx Shipping Needs Review collected by and hosted on G2.com.

LC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

FedEx Ship Manager is most helpful for tracking packages in the easiest way, the website is so easy to use and gives you updates on your package so quickly compared to others. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

There is no downside to using FedEx Ship Manager, if there is ever any issue you can check to chat with a representative to help you resolve your issue. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

FedEx Ship Manager solves the issue of packages being lost/delayed or you being unsure where your package is. Knowing when your package is going to be delivered can protect you from having stolen packages. Review collected by and hosted on G2.com.

Megan S.
MS
Marketing Assistant - North America
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FedEx Ship Manager?

The FedEx Ship Manager was super helpful to me when I needed to mail packages from our office. I used to work at the front desk before getting promoted and many times, people would need a package shipped at the last minute. I was able to log in, create a label, print it and get a package shipped all in a few minutes. It was really helpful! Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

What I disliked about this program is that sometimes I would change the address and then it would malfunction and lose the data I entered, which then I had to do it again because it was lost. Also, the international shipping would get confusing depending on the location so I would have to go into an office for help once in awhile. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

The FedEx Ship Manager helped my company save money by getting a discount for using their services and time by not having to go into an office and being able to schedule pickups. It was always easy to log in, create a label, print it and get a package shipped all in a few minutes. In our building we even had a drop box so it was really really nice. Review collected by and hosted on G2.com.