--- title: Feature Bundle for Jira Service Management Reviews meta\_title: 'Feature Bundle for Jira Service Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Feature Bundle for Jira Service Management works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 2 scale: '5' date\_modified: '2025-10-30' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Feature Bundle for Jira Service Management Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Feature Bundle for Jira Service Management but has limited features. Are you part of the Feature Bundle for Jira Service Management team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Feature Bundle app provides Jira service desk extensions for service desk agents and all Jira Service Management projects. With all the features, you can enhance the Jira customer portal and design a customer service that is perfectly tailored for incident management and raising agents' CSATs. * * * Seller [Appsvio - Atlassian Marketplace Partner](https://www.g2.com/sellers/appsvio-atlassian-marketplace-partner) Discussions [Feature Bundle for Jira Service Management Community](https://www.g2.com/products/feature-bundle-for-jira-service-management/discuss) Languages Supported English Overview by Celina Kuziemko Show More ## Top-Rated Alternatives [ ![ServiceNow IT Service Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceNow IT Service Management") ServiceNow IT Service Management 4.5/5(1,948) ](https://www.g2.com/products/servicenow-it-service-management/reviews) [ ![Freshservice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshservice") Freshservice 4.6/5(1,349) ](https://www.g2.com/products/freshservice/reviews) [ ![Atera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ View All Alternatives ](https://www.g2.com/products/feature-bundle-for-jira-service-management/competitors/alternatives) NK Neha K. Enterprise (\> 1000 emp.) 3/26/2024 "Detailed review of Feature Bundle for Jira Service Management" 5/5 What do you like best about Feature Bundle for Jira Service Management? The best thing about Feature Bundle for Jira Service Management is it creates an easy workflow which can be automated, managed and created to meet administrator needs which is required for service management. It also provides very feasible experience for user by opening door for efficient service delivery and customer support. Review collected by and hosted on G2.com. What do you dislike about Feature Bundle for Jira Service Management? I did not find anything that I specifically dislike about Jira Service Management. However, some of my collegues find some features difficult to understand in customization of options especially if they are new to Jira. Review collected by and hosted on G2.com. What problems is Feature Bundle for Jira Service Management solving and how is that benefiting you? The key feature that Feature Bundle for Jira Service Management provides is its centralized structure which helps to manage customer issues and provide them proper resolutions within given timeframe. It also helps to track and manage tasks with easy workflow management with improved productivity. It provides easy communication from user to support with user-friendly interface. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MM manav m. Associate Mid-Market (51-1000 emp.) 2/29/2024 "A Good tool for bug tracking" 5/5 What do you like best about Feature Bundle for Jira Service Management? 1. It's very easy to implement and generate the ticket and share the same 2. Dashboard available is very useful to keep tracker of all issues which are closed and open. 3. The ability to add subtasks to existing tickets enables to reduce duplication of efforts 4. Customer support is very reponsive and gives fast resolution for the query raised Review collected by and hosted on G2.com. What do you dislike about Feature Bundle for Jira Service Management? 1. Data can't be exported in a excel sheet 2. There are no proper reports which are generated to analyze data and present a clear picture to stakeholders. Review collected by and hosted on G2.com. What problems is Feature Bundle for Jira Service Management solving and how is that benefiting you? Jira is a good tool for bug tracking. It's very easy to add comments, create subtasks and see the existing tickets which are underprocess. With some upgrades like data analystics, data export it can capture the entire market. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Feature Bundle for Jira Service Management for G2 to provide buying insight. 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