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HEINZELMANN Service.Desk Reviews & Product Details

HEINZELMANN Service.Desk Overview

What is HEINZELMANN Service.Desk?

If you need a help desk, trouble ticketing solution, issue tracking software, service desk software, customer service software, or ITSM software, the HEINZELMANN Service.Desk might be of interest to you. Thanks to its modular structure, it can be easily adapted to the processes of your organization or public administration. It complies with ITIL and ISIS12 standards. Its features include a web-based self-service portal, automated workflow management, a Scrum module, and support for both IT and non-IT assets, in addition to many other functions. It offers an email interface and can be used either on-premise or as SaaS. Furthermore, it is user-friendly and backed by a support team based in Germany. When combined with the FCS solution Asset.Desk, it can help leverage the benefits of IT Service Management and IT Asset Management. An added bonus: There are no additional customization costs.

HEINZELMANN Service.Desk Details
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Product Description

If you need a help desk, trouble ticketing solution, issue tracking software, service desk software, customer service software, or ITSM software, the HEINZELMANN Service.Desk might be of interest to you. Thanks to its modular structure, it can be easily adapted to the processes of your organization or public administration. It complies with ITIL and ISIS12 standards. Its features include a web-based self-service portal, automated workflow management, a Scrum module, and support for both IT and non-IT assets, in addition to many other functions. It offers an email interface and can be used either on-premise or as SaaS. Furthermore, it is user-friendly and backed by a support team based in Germany. When combined with the FCS solution Asset.Desk, it can help leverage the benefits of IT Service Management and IT Asset Management. An added bonus: There are no additional customization costs.


Seller Details
Year Founded
1999
HQ Location
Nürnberg, Bayern
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®

Stefanie Maria S.
SS
Overview Provided by:
Marketing Manager bei FCS Fair Computer Systems
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