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23 FatCow Reviews
Overall Review Sentiment for FatCow
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The Cost. Fatcow doesn't really do anything exceptionally well. The customer service is okay, the user interface feels like an old 90's style bulletin board. Mostly it's good because of how inexpensive it is... Review collected by and hosted on G2.com.
How terribly clunky it is, the size limitations of images and attachments. The sheer number of steps in an attachment. The refresh button. Review collected by and hosted on G2.com.
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Its cost! And has very helpful tools! It's an all inclusive service.
It's very easy to use too. They make updates frequently to make it user-friendly. Review collected by and hosted on G2.com.
Support team takes a little bit long to answer! Also the support was more useful before, now they don't help you as much as they used to do. Review collected by and hosted on G2.com.
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The extreme ease of use that the company / service provided. Love that it could be a one stop shop if that is what I was looking for. Review collected by and hosted on G2.com.
Not many things to dislike about it honestly. Great support, easy to use, good product. Review collected by and hosted on G2.com.
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The up-time that FatCow can boast is absolutely amazing. I never once personally experienced the server that our site was on being down or having issues that prevented access to our company site or custom domain email. This was essential in our initial reasoning behind choosing FatCow. Downtime equals lost sales, missed customers, and missed opportunities. Review collected by and hosted on G2.com.
The price. The price is low at first and is touted as being a cheap and economical host. Once the trial period runs out though, the price jumps up and loses this factor. The price after the trial period when compared to the services you get, is easily outdone by other major hosting providers. The features at the new price point felt lacking and the support to help with the existing features was delayed and lackluster, although it did exist and the actual support representatives themselves were very friendly. Review collected by and hosted on G2.com.
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1. It's very easy on your pocket
2. Easy to setup
3. Easy to navigate Review collected by and hosted on G2.com.
1. It's very hard to get hold of the support
2. They need to increase the storage for rich media
3. Would be best if they can add content delivery network to their offering
4. Wordpress Plugin Review collected by and hosted on G2.com.
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FatCow is a hosting provider and gets the job done if you need to buy a domain and host your website. It is a quick solution for anyone who wants something minimal and something live quickly. Since FatCow is a pretty well-known hosting provider, they try their best to offer the best service to their customers. Review collected by and hosted on G2.com.
Having been a FatCow customer for a long period of time, it feels like the customer service at FatCow has diminished over the years. I have had a website hosted on FatCow for about 6 years before I decided to make the move to a better provider (in my opinion), and never needed much assistance with anything - as most of the documentation was fairly easy to understand. However, when I did need some technical customer service support, there were a few things that were red alarms - 1) Their response time was pretty slow (24-48 hours); 2) Un-apologetic - the tone of the representatives I spoke with was rude and harsh; 3) The pricing actually almost doubled in the last 3 years of my service with them. It is disappointing to know that, being a long-time customer, I was not given a good customer service experience when I needed it. Review collected by and hosted on G2.com.
The Weebly Drag and Drop Web Builder is easy to use and surprisingly professional in its overall function and end appearance. Review collected by and hosted on G2.com.
The user experience on the FatCow website leaves a lot to be desired. It's clunky and feels very outdated. The icons aren't clear and the navigation is not intuitive at all. If you're using multiple websites with them it's very difficult to even tell which website you're seeing data for. Review collected by and hosted on G2.com.
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FatCow is cheap and they have discounts and promos all the time.
It works most of the time.
It works well for wordpress.
I have a number of webdomains at Fatcow and they have been pretty good, it does cost more each year but not as bad as some of the other. I would recommend this if you are doing wordpress only. Review collected by and hosted on G2.com.
there are times they take things down for maintenance. sometimes they get viruses. some extra features that you want are extra money and they don't do backups for free.
make sure you keep your own backups as either you pay a lot for backups or they don't do them. they also can block your contact if it gets a virus, probably from shared area or wordpress flaw. Review collected by and hosted on G2.com.
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The easy to use website builders are great. It is also nice that they give you no limits on disk space or transfers. Initial set up was very easy as well. Low start up cost makes this a good value for the money if you are just starting out. Website set up is almost instant so you can get started right away on site building. There are many positives to this hosting service. Review collected by and hosted on G2.com.
Unfortunately, I have found that they are very slow to run wordpress sites, which is what I normally use, other hosting companies can run them much better and a lot faster. I also found customer service to be lacking. I had issue with one of my wordpress sites and found that they had shut them all down. It was a simple issue to fix, yet I spend hours and hours one the phone with a service rep. My sites were down for almost a whole day, which in the world of online retail, is entirely too long. Review collected by and hosted on G2.com.
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I like that FatCow is environmentally conscious and makes an effort to stay green with what they provide. Their system is pretty easy to use and has allowed me to build my website the way I wanted to with various plug-ins and coding freedom. Review collected by and hosted on G2.com.
Their control panel is very very basic and needs some major upgrades to make it more user-friendly. Review collected by and hosted on G2.com.