Video Reviews
99 FACTS SIS (Student Information System) Reviews
Overall Review Sentiment for FACTS SIS (Student Information System)
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Ease of Use, Customer Service available and number of features. Review collected by and hosted on G2.com.
Implementation was not as easy as we would have liked, partly based on timing of implementation. Integration could have been a little smoother than it was. There was some back and forth during integration that should have been resolved prior to implementation. Review collected by and hosted on G2.com.

We have been using FACTS SIS since 2019 and it is an amazing system. It is easy to use and intuitive. I like the many different functions all in one system as well as the personal, efficient customer service. Review collected by and hosted on G2.com.
There are occasional outages, much like all systems of this magnitude. Review collected by and hosted on G2.com.
Having student information, parent communication, billing and everything all in one platform is excellent. Customer service is fast and easy to work with! Review collected by and hosted on G2.com.
The email formatting is a little rough. You have to learn what you can and can't do and decide to compromise on how you want things to look and operate becuase it's not responsive for desktop and mobile users at the same time. Review collected by and hosted on G2.com.
I love the fact that all things related to school can be stored and accessed in one place. The report function can capture just about anything we need. Review collected by and hosted on G2.com.
The only downside to FACTS is HubHelp. You have to be very specific in your query to find what you are looking for. This could be streamlined. Review collected by and hosted on G2.com.
All of the information one could possibly need can be stored in the FACTS SIS. If there is anything I cannot figure out, the Live Support is just a phone call away. Review collected by and hosted on G2.com.
The implementation for our school was lengthy and we are still working out some kinks as far as utilizing it for an early childhood center, but FACTS is open to feedback and is making improvements regularly. Review collected by and hosted on G2.com.
FACTS is easy to use, has stellar customer and IT support, and is highly customizable. Implementation is easy and integration is simple, thanks to a highly dedicated team of specialists. We use FACTS every day. Review collected by and hosted on G2.com.
We do not see any downsides to FACTS SIS. Review collected by and hosted on G2.com.

I think it is well organized and in general easy to use. Review collected by and hosted on G2.com.
The text alerts... I wish you could do it from your phone. I think it defeats the purpose of getting something out quick when you can't use your phone. I do not carry my laptop around... especially in an emergency. Review collected by and hosted on G2.com.

The system is user friendly and provides opportunties for our school to track information and reports in an easy format. Review collected by and hosted on G2.com.
I would love to see more features where we could track alumni information. Review collected by and hosted on G2.com.
Love the Parent Alerts being - able to communicate with parents school wide, or smaller groups by grade level, classroom on individually. Love that parents can acces students assignments and newsletters and most important grades. Customer Support Is excellent. They always have our back. I think the program is very easy to use. Review collected by and hosted on G2.com.
If there was a way to mark parents in the system so that teachers knew immediately who the custodial parents to contact. We also collect Grandparents Data and it can kinda gets confusing sometimes with the same last names. Our grandparents are a great source for our fundraising campaigns. Review collected by and hosted on G2.com.

They have an extensive video library to help you with any questions you may have. Their representatives are always willing to help. Review collected by and hosted on G2.com.
They have rolled out some of their updates at difficult times. But they are quick to fix the problem. Review collected by and hosted on G2.com.