# FactoryFix Reviews
**Vendor:** FactoryFix  
**Category:** [Other Recruiting Software](https://www.g2.com/categories/other-recruiting)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 42
## About FactoryFix
FactoryFix offers an expansive network of over 2 million skilled manufacturing professionals. Our AI Recruiting Assistant, Copilot, automates candidate sourcing, outreach, screening and scoring, which boosts applicant engagement and accelerates your talent pipeline. Copilot automatically manages your distribution across job boards, reducing the cost and complexity of your inbound hiring process. FactoryFix delivers the results of a recruiting agency for a fraction of the cost, supplying your hiring team with high quality, pre-screened candidates ready to interview.



## FactoryFix Pros & Cons
**What users like:**

- Users find FactoryFix to be **extremely easy to use** , enabling quick setup and efficient job management. (12 reviews)
- Users praise the **automation features** of FactoryFix, enhancing recruitment processes and saving valuable time. (3 reviews)
- Users appreciate the **excellent customer support** from FactoryFix, ensuring a reliable and user-friendly experience for their needs. (3 reviews)
- Users praise the **quick and brilliant customer support** at FactoryFix, enhancing their overall experience and satisfaction. (3 reviews)
- Users find FactoryFix to be **incredibly helpful** in streamlining recruitment and improving candidate quality significantly. (3 reviews)
- Value for Money (3 reviews)
- Applicant Management (2 reviews)
- Candidate Quality (2 reviews)
- Customer Service (2 reviews)
- Feature Appreciation (2 reviews)

**What users dislike:**

- Users find it challenging to manage **candidate tracking** in FactoryFix, often leading to fewer qualified applicants over time. (4 reviews)
- Users express concerns about **poor service** when faced with contract issues and hiring freezes, impacting their experience. (2 reviews)
- Users report concerns about **applicant issues** when incomplete applications are still accepted, leading to inefficiencies in hiring. (1 reviews)
- Users find the **text messaging interface clunky** , leading to a frustrating communication experience with FactoryFix. (1 reviews)
- Users report **communication issues** due to inconsistent email notifications for messages from candidates, lacking a clear inbox indicator. (1 reviews)
- Contact Information Issues (1 reviews)
- Users face **email overload** due to the influx of messages, complicating the candidate selection process. (1 reviews)
- Expensive Pricing (1 reviews)
- Feature Complexity (1 reviews)
- Lack of Updates (1 reviews)

## FactoryFix Reviews
  ### 1. A tool worth paying for!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kassandra H. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about FactoryFix?**

All of the candidate's details are listed, nothing is hidden. The AI agent does the upfront vetting on subpair candidates. I love the rating system. It's not always accurate for every candidate but it is insanely helpful when weeding through a lot of candidates. The candidates the agent sources is helpful as well. It finds and chats with people all hours of the day. I wish it did more outreach to try to engage people but anything to help what i already do is great.

**What do you dislike about FactoryFix?**

I wish we had a phone screen step to add candidates to when our team wants to try and call candidates. I also which it would save my interview preferences to make it easier for the AI agent to reach out and schedule calls for me.

**What problems is FactoryFix solving and how is that benefiting you?**

I am the solo recruiter for our team so having an AI agent to schedule calls for me and rate candidates is very helpful. We hire for jobs that we need to hunt for. Its great having "someone" help me with the hunting.

  ### 2. Quick and Easy Hiring with Factory Fix!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley V. | Human Resources Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about FactoryFix?**

Factory Fix is a platform I use to help review applicants for jobs I’ve posted, specific to a field. This helps to ensure applicants that meet my predetermined criteria are put to the top of the stack, and those that may not are not; all while saving me time! Additionally, the price is reasonable – and doesn’t fluctuate! I’m charged one set price monthly, with no hidden fees! If I have a question, the support team is quick to answer. Lastly, I have access to labor report data that helps me stay competitive and retain current employees! While Factory Fix does use AI - it's all driven by me! I can determine how much or little AI is involved. It's quick, and easy to use!

**What do you dislike about FactoryFix?**

Factory Fix uses AI to source applications, and on occasion some of the candidates sourced are not interested. Other than that- No dislikes!

**What problems is FactoryFix solving and how is that benefiting you?**

Factory Fix helps me best utilize my time by prioritizing applications, allowing AI to schedule interviews at my discretion and follows up with applicants. I'm able to keep a pulse on my job postings all while managing other workloads!

  ### 3. FactoryFix Makes Hiring Faster with Smart Candidate Screening and Helpful Notes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about FactoryFix?**

Being able to enter a job description and requirements, and then have FactoryFix weed out the good candidates from the not-so-good ones, is amazing. I also really like being able to leave notes on candidates I’ve spoken with so my coworkers can easily pick up where I left off if I’m not available. And having the AI handle the preliminary questions is incredibly helpful.

**What do you dislike about FactoryFix?**

Sometimes, when I contact candidates by text or over the phone, they aren’t always aware that their resume is on the site.

**What problems is FactoryFix solving and how is that benefiting you?**

It helps me filter out who is actually meeting the standards for the job and whether they’re even interested in learning more about it. It saves a lot of time on my end, so I can focus more on getting people placed.

  ### 4. Efficient Recruiting with Powerful AI and Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica D. | Talent Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about FactoryFix?**

FactoryFix has been an extremely valuable tool in my recruiting process. It helps streamline candidate sourcing and works efficiently in the background, freeing up my time to focus on other priorities. The personalized AI recruiter is especially impressive as it does an excellent job screening candidates and identifying strong matches. I really appreciate the scorecard feature, which makes it easy to quickly evaluate and compare applicants. The initial setup was also super easy.

**What do you dislike about FactoryFix?**

I think it would be great if they filtered out candidates who don’t meet the qualifications for the position.

**What problems is FactoryFix solving and how is that benefiting you?**

FactoryFix streamlines my recruiting by efficiently sourcing candidates and freeing up my time. The personalized AI recruiter screens candidates well, and the scorecard feature helps quickly evaluate them. It really aids in managing my time better.

  ### 5. Easy to Navigate, Real-Time Recruiting with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie G. | Project Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about FactoryFix?**

FactoryFix has enabled the recruiters on my team to find top talent and interact with passive and active candidates in real time.  It is easy to navigate and the customer service is second to none.

**What do you dislike about FactoryFix?**

The only downside is that we cannot leverage FactoryFix to find talent in Canada.

**What problems is FactoryFix solving and how is that benefiting you?**

We've found a cost effective way to attract industrial talent generating real results.  Additionally, we are able to leverage market insights to be more consultative with our hiring leaders and create a more robust sourcing strategy.

  ### 6. Easy to Navigate Recruiting Platform with Fantastic Customer Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Beth H. | Houston Area Vice President - Carlton Southwest Central, Southeast and Northwest/Woodlands, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about FactoryFix?**

FactoryFix is one of the easiest online recruiting platforms I’ve used to learn and navigate. The customer support has been fantastic—quick to respond and consistently helpful whenever I’ve needed assistance.

**What do you dislike about FactoryFix?**

FactoryFix doesn’t integrate with our ATS yet.

**What problems is FactoryFix solving and how is that benefiting you?**

FactoryFix has been very helpful in connecting us with candidates for our skilled trades roles. The platform has made it easier to find qualified people for the positions we need to fill.

  ### 7. AI-Powered Hiring Made Easy with Active Job Seekers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ira W. | Chief People &amp; Impact Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2026

**What do you like best about FactoryFix?**

Finding candidates who are already looking for work. The AI interaction is key as well.

**What do you dislike about FactoryFix?**

I haven't identified one as of yet. I will update this if I do.

**What problems is FactoryFix solving and how is that benefiting you?**

It helps us better source talent for open roles.

  ### 8. Optimum Staffing Inc. CDL A and B Drivers with 1 plus years

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tammy B. | Director of Sales and Service, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about FactoryFix?**

Access to applicants’ resumes and the ease of finding candidates has been great. I’ve been able to receive applicants quickly and without hassle.

**What do you dislike about FactoryFix?**

I’m very happy using Factory Fix. Our entire team uses it at our corporate office.

**What problems is FactoryFix solving and how is that benefiting you?**

It helps me communicate directly with applicants so I can get more information before making a call.

  ### 9. Efficient Candidate Search, Simple Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** George M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about FactoryFix?**

I like FactoryFix because it has a simple interface that makes it easier to find relevant candidates. It saves me time and provides a good database for candidate searches. It's particularly helpful for getting skilled candidates for blue-collar jobs, which is a big advantage for me. Additionally, the initial setup was easy, which made the transition smooth.

**What do you dislike about FactoryFix?**

nothing

**What problems is FactoryFix solving and how is that benefiting you?**

I use FactoryFix for candidate search, saving me time with its good database and simple interface, making it easier to find skilled candidates for blue collar jobs.

  ### 10. Extra employee working 24/7 for your human resource department.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise M. | Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about FactoryFix?**

It's like having an extra employee working 24/7 recruiting new hires

**What do you dislike about FactoryFix?**

Not much we disliked, however, the emails sent to new prospects may go to past employees who may be been let go, offering them positions.

**What problems is FactoryFix solving and how is that benefiting you?**

They have reached a massive amount of new candidates.

  ### 11. Easy Apply and Connection with Great Candidates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kinzee T. | Employment Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about FactoryFix?**

How you can search for Applicants and reach back out if needed. It is so easy to use.

**What do you dislike about FactoryFix?**

I wish the phone number could match the office number, so I wouldn’t have to use two different numbers.

**What problems is FactoryFix solving and how is that benefiting you?**

Finding candidates with longevity.

  ### 12. Perfect for CNC Manufacturing roles!

**Rating:** 5.0/5.0 stars

**Reviewed by:** April S. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about FactoryFix?**

I’ve had a great experience using FactoryFix, especially because of how streamlined and effective the platform is. One of my favorite features is the ability to text candidates directly through the system. It makes communication much faster and more efficient, since most people see and respond to texts more quickly than emails. This has helped me get timely responses and keep the hiring process moving.

I also really appreciate how focused the candidate searches are. I am able to quickly connect with a high volume of qualified CNC Machinists without having to sift through unrelated profiles. The platform clearly understands the needs of manufacturing and skilled trades, which makes a big difference when you're trying to fill roles fast and with the right people. Overall, FactoryFix has become my go-to tools for recruiting in this space.

**What do you dislike about FactoryFix?**

I did not like the extensive questions the Ai was asking but I just needed to change the feature, which FactoryFix made easy to do as well!

**What problems is FactoryFix solving and how is that benefiting you?**

Pipelining CNC Machinists.

  ### 13. Great resource for manufacturing candidates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jada W. | Recruitment Ambassador, Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about FactoryFix?**

Candidates that we see in Factory Fix are truly manufacturing industry candidates. We don't get a lot of door dashers or retail associates like we see in some of the platforms we use to source. Also, the resume data is generally complete and well organized. The labor market information Factory Fix provides is extremely valuable and saves a lot of time manually collecting the information. The customer service from Factory Fix is outstanding. Truly, no other sourcing platform provides the level of support and response that they do. Factory Fix doesn't hide or omit any of the candidate information like some of the other platforms do. Additionally, the customization options the service offers are so appreciated. I can tailor the questions asked to each specific position. I use Factory Fix daily, it helps me keep track of candidates I'm moving forward, and I'm getting quality candidates. Factory Fix makes my job significantly easier and I would be so sad if I ever had to move forward without it.

**What do you dislike about FactoryFix?**

I wish I could pull more reports myself. For example, I would like to be able to query how many people I dispositioned because of candidate decline and see the reasons for the decline. However, while I don't have this ability, the Factory Fix team is great about sending them information to me very quickly when I request it.

**What problems is FactoryFix solving and how is that benefiting you?**

Factory Fix provides leads for our hardest to fill positions and allows me the opportunity to prescreen candidates. It also organizes them nicely and allows me to track their progress through the employment stages.

  ### 14. Intuitive Interface with Powerful AI-Assisted Sourcing and Messaging

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2026

**What do you like best about FactoryFix?**

I really like the interface and how easy it is to use. Of course, the AI-assisted sourcing and messaging are also a big plus.

**What do you dislike about FactoryFix?**

The candidate search page still needs further development and improvement. I’d like more visibility into how jobs are distributed across job boards and social media pages, so it’s clearer where postings are going and how they’re being shared.

**What problems is FactoryFix solving and how is that benefiting you?**

Definitely the outreach and sourcing, especially posting through different channels. Factory Fix is taking care of that.

  ### 15. Quality Candidates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris B. | Human Resources Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about FactoryFix?**

FactoryFix provided candidates not available from other sources to fill openings.

**What do you dislike about FactoryFix?**

Currently we have not had dislikes on FactoryFix.

**What problems is FactoryFix solving and how is that benefiting you?**

FactoryFix assisted in providing quality candidates to select from to fill current openings.  Previous recruiting sources did not provide quality candidates.

  ### 16. A good service to use to take hiring into your hands

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt M. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2025

**What do you like best about FactoryFix?**

We have used the Factory Fix service for (2) different 3 month periods. The first period we were able to hire (2) shop employees. The second period we were able to hire (3) shop employees. The service does a good job getting you candidates and even searching the web and using AI to reach out to other potential candidates and let them know about your job opening. The candidates we have hired have been quality.

**What do you dislike about FactoryFix?**

Sometimes the AI "Helper" can be a bit too pushy when talking to candidates. There may be options/settings to toggle that could improve this.

**What problems is FactoryFix solving and how is that benefiting you?**

Helping me find candidates for interviews to hire for our shop

  ### 17. Spreading the word about this terrific platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael I. | Service Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about FactoryFix?**

The thing I would have to say I enjoy most about factory fic is their excellent customer service and interactions with the Factory Fix team. They have been great to communicate with and have addressed everything I have presented to them. Followed closely bu providing relevant candidates for the positions i have had available.

**What do you dislike about FactoryFix?**

So far i have none. I use their service daily and enjoy the user interface and filtering capabilities.

**What problems is FactoryFix solving and how is that benefiting you?**

They are providing relevent candites when other job boards have failed.

  ### 18. Responsive and organized

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica D S. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about FactoryFix?**

As much as they use AI, I have a human to help with concerns or questions. Becuase we have niche skill sets, it was great to se how quickly they amended skills so we could reach the right audience. Co-Pilot has been a big help in engaging with potential candidates so that I can focus on results. I feel like this has great potential to grow, and I look forward to what else is next. My favorite feature is it feels like this is built for our blue collar industries which means we can reach the right people.  There is truth to its platform, where others have promised a fix but never delivered. This was easy to use, easy to set up and implentation was a breeze. The customer support is brilliant and quick.

**What do you dislike about FactoryFix?**

FactoryFix is still new compared to Indeed, so the candidate pool needs some growth. However, that is something I can work with becuase they feed Indeed, otherwise I don't have a negative experience to report.

**What problems is FactoryFix solving and how is that benefiting you?**

I am finally using AI in a way that I feel keep the human touch. I am only one person and there are a lot of resumes to review and questions to ask. I can see the Co-Pilot conversations and I can add to them, review them and use that to tweek Co-Pilot's focus for outreach. Its like having an assistant helping me out so that we can get more done. I cannot be there 100% of the time depending on business needs, but Co-Pilot is ther for me 100% of the time. My stress level has decreased significantly because I really want to ensure candidates get answers, feedback and clarity during the application process.

  ### 19. User Friendly + Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda W. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about FactoryFix?**

FactoryFix helps me find much higher quality candidates for my company  compared to LinkedIn or Indeed. Their co-pilot and AI features also make the work I do as a recruiting team of one much more efficient. I can source, qualify and review candidates much faster than before using the FactoryFix platform. The one-on-one support I've received is proactive, tailored and of tremendous value - some of the best I've encountered in my 3 years working as a recruiter!

**What do you dislike about FactoryFix?**

FactoryFix's UI is great, but not my primary ATS. It would be great if FactoryFix could integrate so that once a candidate is qualified in FactoryFix so we can continue the hiring process in our ATS.

**What problems is FactoryFix solving and how is that benefiting you?**

Finding qualified candidates that are specific to my company's and industry's needs (production machining company for medical device and aerospace OEMs)

  ### 20. User Friendly and Amazing Support!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacey S. | Talent Acquisition Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about FactoryFix?**

FactoryFix is my go-to for our manufacturing jobs! I use the platform every day. It's so easy to create templates and communicate with candidates directly through the platform. My Sr. Customer Success Manager, Hayden Olsen, is amazing. He is always available to answer any questions and walk me through new features. FactoryFix cares about thier customers and actively seeks feedback and suggestions for improvement. The plan pricing is great for our recruitment budget. I'm working with our ATS to integrate FactoryFix and look forward to a long partnership.

**What do you dislike about FactoryFix?**

No downsides I can think of. The platform is great. The reps are great.

**What problems is FactoryFix solving and how is that benefiting you?**

FactoryFix has added an outreach function. The system automatically matches candidates to my jobs. This has greatly improved candidate flow.

  ### 21. Excellent product with excellent support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirsten G. | Technical Sourcing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2024

**What do you like best about FactoryFix?**

Factory Fix is extremely easy to use and takes almost no time to set up. The AI tool will craft job descriptions and text messages that you can alter or save, increasing efficiency. I was able to use the software within minutes, integrating it into our existing recruiting tools. When new candidates apply or reply to texts, I get an email alert so I can easily go directly to my candidate. The database is great for sourcing as well! I use Factory Fix almost daily for job postings and candidate sourcing. I needed help only once and had fast, friendly service. I'm a huge fan!

**What do you dislike about FactoryFix?**

Nothing. It's an easy-to-use tool that does exactly what it says.

**What problems is FactoryFix solving and how is that benefiting you?**

It's finding me candidates that I'm not finding through "traditional/big box" recruiting channels. It's also so easy to use that it's not an impediment to my already strained schedule.

**Official Response from Ben Hutchinson:**

> Thanks for the wonderful review, Kirsten! We're thrilled to hear FactoryFix is helping you find quality candidates efficiently. Your success with our AI tools and talent network is exactly what we aim for. Thanks for being such a valued user!

Ben Hutchinson
Marketing @ FactoryFix 

  ### 22. Incredibly Effective at an amazing price!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Recruiting E. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2024

**What do you like best about FactoryFix?**

The cost monthly, AI screening assistant, and the value of what you are adding as a resource to your business. I use this software weekly and look forward to coming in after the weekend to some solid screens!

**What do you dislike about FactoryFix?**

With the software being newer there are slight bugs (which are fixed more and more over time), that being said they also stay on top of updates to the software with emails on what's new with Factory Fix!

**What problems is FactoryFix solving and how is that benefiting you?**

Ensuring everyone gets taken care of and spoken to in a timely manner. Being one person can make talent searches a challenge but with an assist from Factory fix this saves me time weekly!

**Official Response from Ben Hutchinson:**

> Thanks for the review! Your patience with our updates is appreciated - we're always working to make FactoryFix even better!

Ben Hutchinson
Marketing @ FactoryFix

  ### 23. Recruiting Game Changer!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teri A. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2024

**What do you like best about FactoryFix?**

We are a small Aerospace Manufacturer machine shop and have had a tough time finding qualified machinists and engineers through Indeed alone. Some of the problems with that method include:  1) The cost of posting on Indeed skyrocketing, 2) receiving a mountain of unqualified resumes and 3) Frequent ghosted when trying to engage and set up interviews.

I did some research and found FactoryFix.  They immediately contacted me, set up a meeting and demonstrated the ease of using it.  They even give a guarantee period so if doesn't work, you're not locked in.  Set up and starting was very easy.

We started using @FactoryFix in May, and it completely changed our outcomes. When we use the FactoryFix Copilot, our positions are posted on multiple job boards and the platform immediately starts interacting with candidates, sending them screening questions. We are presented with engaged and scored candidates, based on their information and answers to the screener questions. 

Our ghosting rate had dropped significantly and our candidates are much better quality.   I absolutely love this recruiting tool.

**What do you dislike about FactoryFix?**

The only downside I've experienced is quickly and easily seeing when you have a new message from a candidate.  I usually will get an email notifying of a response, but not always.  It would be great to have an "inbox" indicator on the home page.

**What problems is FactoryFix solving and how is that benefiting you?**

It has enabled us to fill our positions much more quickly and at half the cost we were spending on the other source. The candidates seem to be much more responsive and our ghosting rate has dropped significantly.  And the quality of candidates has increased significantly

**Official Response from Ben Hutchinson:**

> Thanks for the detailed review, Teri! We're thrilled to hear how FactoryFix is transforming your aerospace hiring. Your feedback about the inbox indicator is valuable and we'll share it with our product team!

Ben Hutchinson
Marketing @ FactoryFix

  ### 24. Takes recruiting to a new level

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emily S. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about FactoryFix?**

I like that I am able to post and take down post at any time.  I am able to view all my appliants in one easy to see tracking systmes.  The co-piolt helps to provid AI feedback on some of the candiants that answer my inputted screening questions.  If I am struggling with a postion, the AI helps to generate questions, job posting, and desription that may be more attractive to applicants scanning job boards.  We have been with Factory Fix since the beginning of their launch and this company has it figured out! Customer Service is always on point and are amazing to work with.

**What do you dislike about FactoryFix?**

If you need to cancel service, you cannot break the contract.  At times we have had hiring freeze for 6 months and we still have to pay for services during your freeze.

**What problems is FactoryFix solving and how is that benefiting you?**

My time spent on recruiting has decreased, the ROI on this systmes is worth it.

  ### 25. Great AI features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramie A. | Human Resources Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about FactoryFix?**

AI generated questions and conversations are really intelligent and helpful summaries of experience.

**What do you dislike about FactoryFix?**

Text messaging is still a little clunky.

**What problems is FactoryFix solving and how is that benefiting you?**

Their CoPilot (AI) function is very helpful in screening applicants

  ### 26. Useful tool in seeing and reviewing new candidates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about FactoryFix?**

They are a good resource for people to apply and very easy for me to sort through them. It is easy toturn jobs on or off as needed and reuse information for new jobs.It sends me an email when people have answered the questions. The text to people is real time and much faster responses than emails.

**What do you dislike about FactoryFix?**

The negative is once you have the job out for a few days, the number of applicants goes down dramatically.  It is almost better to start a new job after a few days and generate a fresh batch of people.

**What problems is FactoryFix solving and how is that benefiting you?**

Factory Fix gathers candidates and does the basic sort for me, saving me time.

**Official Response from Ben Hutchinson:**

> Thanks for the great review! We're glad our platform is making candidate management easier. For steadier applicant streams after the first few days of peak visibility, reach out to your account manager or our support team within the app at "Get Help" - we have an exciting feature coming soon to address this!

Ben Hutchinson
Marketing @ FactoryFix

  ### 27. Factoryfix is a recruiters best friend!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jose C. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about FactoryFix?**

I love the AI assistance from Factoryfix, it cuts down time for us recruiters to screen candidates, love it!

**What do you dislike about FactoryFix?**

I have yet to come acroos anything that I dislike from factoryfix.

**What problems is FactoryFix solving and how is that benefiting you?**

Cutting down time ,reaching out to candidates and having AI do th epre-screening of canddiates.

  ### 28. Great tool to find talent

**Rating:** 4.0/5.0 stars

**Reviewed by:** David B. | VP of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about FactoryFix?**

Good use of AI. Easy to use interface. Good functionality.

**What do you dislike about FactoryFix?**

No ability to add notes about the candidate and tag team members.

Cannot attach items to the candidate for future reference. Acumax reports or candidate interview notes.

**What problems is FactoryFix solving and how is that benefiting you?**

Finding candidates in the background.

  ### 29. The BEST recruiting platform I've used thus far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kassi W. | Human Resources Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about FactoryFix?**

I love nearly everything about FactoryFix from the fact the developers will listen and work with you on any ideas or needs that I have, to the ease of reaching out to candidates and keeping track of candidate flow.

**What do you dislike about FactoryFix?**

The only thing I would recommend is an easier way to mass message candidates and more auto messaging resources.

**What problems is FactoryFix solving and how is that benefiting you?**

All of my recruiting efforts is assisted by FactoryFix - this helps me fill positions in a timely manner.

**Official Response from Ben Hutchinson:**

> Thanks for the amazing review, Kassi! We're thrilled you're getting such great results with our platform. Your feedback about mass messaging features is valuable and I'll pass it onto our team!

Ben Hutchinson
Marketing @ FactoryFix

  ### 30. Intuitive, Easy to Use, Good Search Functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about FactoryFix?**

Very easy to use, more intuitive than other job posting sites. Really like the ability to search the database and do direct outreach. We were able to interact with qualified candidates within 24 hours of signing up. Have made several hires through the FactoryFix platform. We are a small business (~15 employees), so 3-4 hires is a significant number for us! We will continue using FactoryFix as our primary tool for hiring skilled workers.

**What do you dislike about FactoryFix?**

Mobile site could be better, but other than that everything works very well for our needs.

**What problems is FactoryFix solving and how is that benefiting you?**

FactoryFix provides a simple way to get exposure to our job postings. It also allows us to reach out directly to potential candidates who meet our criteria.

  ### 31. Very useful recruiting tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alicia B. | HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about FactoryFix?**

It is very easy to sort candidates and find the best candidate available.  I use it everyday for our current open positions.

**What do you dislike about FactoryFix?**

The downside of Factoryfix is that is difficult to keep track of the unlocked candidates.

**What problems is FactoryFix solving and how is that benefiting you?**

FactoryFix is a tool that I use to recruit and it helps me to get more candidates and to be advise on multiple platforms at the same time.

  ### 32. Good Tool to identify Skilled Workers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about FactoryFix?**

Offers search capability as well as a "co-pilot" feature, which engages with prospects to help qualify them and save time in the recruiting process. I've used the platform in a couple of different geographic locations and it affords good access to talent in the markets I've required.

**What do you dislike about FactoryFix?**

For some functions/roles there are not a lot of candidates, but I believe that more likely related to the scarcity of workers than any issue with FactoryFix.

**What problems is FactoryFix solving and how is that benefiting you?**

Identifying candidates and pre-qualifying them through screening questions.

  ### 33. Not a good fit for skilled labor - 90 Days 0 Candidates

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about FactoryFix?**

It seemed like a good idea, but it did not work for the roles I was trying to fill

**What do you dislike about FactoryFix?**

They were unable to find any qualified candidates.

**What problems is FactoryFix solving and how is that benefiting you?**

Did not solve our problem. only seems to work for unskilled labor located in larger cities

  ### 34. FactoryFIx  is a great tool that helps ease the recruitment process.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about FactoryFix?**

I love that FactoryFix screens the canddiates and gives a star rating.

**What do you dislike about FactoryFix?**

With some of the new features, candidates feel like its a scam and don't complete their applications.

**What problems is FactoryFix solving and how is that benefiting you?**

We get great candidates for our manufacting roles which help us fill our roles sooner.

  ### 35. Review of FactoryFix

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about FactoryFix?**

I can post job openings thru FactoryFix and received resumes from candidates that are interested in the job posted.  I can also keep/retrieve resumes for future job postings.

**What do you dislike about FactoryFix?**

If a candidate reapplies, lets say in a year, their original resume is no longer available to compare to the resent resume received.

**What problems is FactoryFix solving and how is that benefiting you?**

Provides 1 place to post openings to several job boards, primarily Indeed.  Allows me to track candidates and rate them .  I can also send text messages to candidates.

  ### 36. Return on ROI and GREAT customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angie B. | Talent Acquisition Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2024

**What do you like best about FactoryFix?**

They have an easy to use platform and are consistently working to update and continue to provide the best user experience. They are also GREAT customer advocates.

**What do you dislike about FactoryFix?**

I have not found anything negative about using this platform and service.

**What problems is FactoryFix solving and how is that benefiting you?**

We were struggling to develop a relevant applicant flow. Their advertising and engagement on our behalf has saved time and money.

**Official Response from Ben Hutchinson:**

> Thanks for the wonderful review, Angie! We're delighted you continue to have such a great experience with our platform and service. Partners like you are why we keep pushing to make FactoryFix even better!

Ben Hutchinson
Marketing @ FactoryFix

  ### 37. Increase your time-to-fill!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna C. | Sr Talent Advisor, Enterprise (> 1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about FactoryFix?**

Super easy to find your way around the platform and communicate with candidates! Amazing how helpful and accurate their copilot is too! By far, my favorite tool :)

**What do you dislike about FactoryFix?**

How fast they are growing...I worry they will be gobbled up in an acquisition and lose their focus on customer service as a result.

**What problems is FactoryFix solving and how is that benefiting you?**

It used to be a bit click heavy but they took that feedback and implemented it so the features are all right at your fingertips now

**Official Response from Ben Hutchinson:**

> Thanks for the fantastic review, Anna! We're thrilled Copilot and our platform are making such a difference in your recruiting. And don't worry - staying focused on our customers' success will always be our priority!

Ben Hutchinson
Marketing @ FactoryFix 

  ### 38. Great Resource!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grete G. | Manager of Talent Acquisition & Development , Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about FactoryFix?**

FactoryFix is a great way to access a large pool of candidates in the manufacturing space. It's easy to use and easy to connect with them.

**What do you dislike about FactoryFix?**

Since they are growing, the updates and new points of contact have been a bit disruptive.

**What problems is FactoryFix solving and how is that benefiting you?**

Direct access to people in hard to reach roles helps to build up a pipeline.

**Official Response from Ben Hutchinson:**

> Thanks for the review, Grete! We're glad you're finding value in our manufacturing talent network. Your feedback about our growth changes is appreciated and we're working to make transitions smoother.

Ben Hutchinson
Marketing @ FactoryFix

  ### 39. Excellent Recruiting Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teresa S. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about FactoryFix?**

I love the CoPilot feature. It keeps the candidate engaged right from the start. I really liked that it auto sends the prescreening questions and takes that part of the process out of my hands and I have all the answers before I even call the candidate. The automation is fantastic.

**What do you dislike about FactoryFix?**

The only feature they do not have yet is setting up interviews inside the platform.

**What problems is FactoryFix solving and how is that benefiting you?**

Finding qualified candidates

**Official Response from Ben Hutchinson:**

> Thanks for the review, Teresa! We're thrilled to hear Copilot is helping automate your screening process. Your suggestion about in-platform interview scheduling is valuable and I'll share it with the team!

Ben Hutchinson
Marketing @ FactoryFix

  ### 40. Factory Fix-Love it.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about FactoryFix?**

I like that it is focused recruiting for manufacturing positions but I have also found Finance, Plant Controllers, Human Resoures staff and Accounting candidates.  I like that they are open to suggestions and always working to making it better for the end user. It has changed the way I source and has helped me fill many positions that I feel otherwise I would not have been able to fill.

**What do you dislike about FactoryFix?**

The only thing that I do not like is the formatting. I post a position and when I go back in the formatting is messed up and there are (*) everywhere.

**What problems is FactoryFix solving and how is that benefiting you?**

Rating candidates, fielding initial questions

  ### 41. The Best Recruiting Resource for Manufacturing Jobs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaclyn C. | Sr. HR Generalist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about FactoryFix?**

The screening questions you can customize when an applicant applies.

**What do you dislike about FactoryFix?**

If a candidate does not answer all of the screening questions, their application still goes through.

**What problems is FactoryFix solving and how is that benefiting you?**

Hiring talented candidates

**Official Response from Ben Hutchinson:**

> Thanks for your feedback, Jaclyn! We're glad you're finding talented candidates with our platform. Your feedback about incomplete applications is helpful and we'll share it with our product team!

Ben Hutchinson
Marketing @ FactoryFix

  ### 42. Easy to use

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about FactoryFix?**

Easy to use, and they get back to you right away.

**What do you dislike about FactoryFix?**

I dont have anything to say on this one.

**What problems is FactoryFix solving and how is that benefiting you?**

Hiring applicants



- [View FactoryFix pricing details and edition comparison](https://www.g2.com/products/factoryfix/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-08+13%3A34%3A06+-0500&secure%5Bsession_id%5D=60f008d1-4d3a-450d-8fd5-641c16da4d8e&secure%5Btoken%5D=a1ac2c2b4cd17f425e0929e925ba8f609f717e9bf0f6e50867591003a13ead50&format=llm_user)

## FactoryFix Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

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