FactFinder Reviews & Product Details

Simple yet effective way for an on-site search.

Fast integration

Ease of creating special marketing campaigns Review collected by and hosted on G2.com.

Sometimes there are problems that can't be solved in the backend and are not intuitive at all. Customer Service Desk can help you though. Review collected by and hosted on G2.com.

FACT-Finder offers a wide range of functions and features for onsite search, navigation, personalization.

Moreover, the user interface is intuitive, easy to use and offers great flexibility.

They offer great customer service and are focused on their customers. Review collected by and hosted on G2.com.

There are no problems with the tool or the service. Review collected by and hosted on G2.com.

The product itself is great. it has greatly improved the conversion rate through search on our website, customers can discover their favourite products much easier now. Review collected by and hosted on G2.com.

The software itself is expensive, which in my opinion is the main downside. Although there is a saying 'you get what you pay for'. In addition, be mindful that there are additional modules that you may need to purchase on-top of the Fact Finder search itself to get the results that you want. Review collected by and hosted on G2.com.

FactFinder satisfies all requirements a company, whenever it's a small business or an enterprise, might have. It offers great flexibility, sophisticated but equally well explained insights into product data and search usage to improve the user experience, conversion and thus, revenue at a fast pace.

Exceptional service, customer focus and the high dedication to improve their own services and their client satisfaction make up a great partnership.

All is archieved with utmost professionalism and efficiency, making FactFinder a worthwhile investment. Review collected by and hosted on G2.com.

If there is any – though, it is important to note that this is predominantly a clients duty – it's the hosting. Setting up a server either in the cloud, client or vendor owned, or at the edge location / data center, having sufficient guidance or recommendations / best practices, would drastically increase the time to implementation, prevent making unnecessary mistakes, increase security and performance. Review collected by and hosted on G2.com.

The added value for our customers through the error-tolerant search function and the easy-to-use filtering is simply enormous. It makes it possible to find the desired product quickly. Review collected by and hosted on G2.com.

We have not had any problems with the system since it was introduced five years ago. Review collected by and hosted on G2.com.

The speed and dynamic way the search facility works. Very good at organising vast amounts of data and making it relevant to the customer Review collected by and hosted on G2.com.

The backend portal, for us, is too complicated for our own E-Commerce offering but does show how much we're not currently but could be utilising in future. Review collected by and hosted on G2.com.

Good search results are a crucial factor for the success of online stores of our clients. Fact-Finder delivers the right results very fast and also uses AI capabilities. The user interface is intuitive and enables E-commerce teams to sell more. Review collected by and hosted on G2.com.

The software offers a lot of possibilities and therefore you need some time to onboard new people Review collected by and hosted on G2.com.

Once you understand the software, you can quickly optimize the search results. Factfinder is a product search that works very well out of the box. Review collected by and hosted on G2.com.

Documentation and instructions could be improved. Review collected by and hosted on G2.com.

I like being able to do so much. It feels like FACT-Finder will grow with our Company. We've just scratched the surface with everything that's available to us. Review collected by and hosted on G2.com.

Merchandising categories is visually difficult. Whilst we want the engine to do most of the work for us, there are some categories we need control over and ordering products how we want them with ranking rules taking priority is quite clunky. Review collected by and hosted on G2.com.

Simple and innovative operation, clear functions that are easy to use Review collected by and hosted on G2.com.

Technical settings in parts not understandable, here a developer must help Review collected by and hosted on G2.com.