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Facelift Cloud Reviews & Product Details - Page 3

Facelift Cloud Overview

What is Facelift Cloud?

With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant networks (Facebook, Instagram, TikTok, X(Twitter), etc.) and provides all components for social media marketing at an enterprise level. Facelift is ISO 27001 certified and offers maximum data security as it is fully hosted in Europe/Germany.

Facelift Cloud Details
Languages Supported
German, English, French
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Product Description

The Facelift Cloud is a multi-certified software solution with all components for professional social marketing on an enterprise level – optimized for the most important channel Facebook.


Seller Details
Seller
Facelift
Year Founded
2011
HQ Location
Hamburg, Germany
Twitter
@facelift
35 Twitter followers
LinkedIn® Page
www.linkedin.com
189 employees on LinkedIn®
Description

Facelift is a multiple certified software solution with all components for professional social media marketing on enterprise level. Our all-in-one software enables companies to manage their marketing activities centrally and efficiently. Our world-leading social media management tool with active users in over 50 countries worldwide makes your social media marketing easy will take you to the next level. All client and user data is saved in Germany, all processes are certified according to ISO
7001 standard and by that comply with the highest IT security standards. Additionally, as official Facebook, Instagram and Pinterest partner, as well as WhatsApp for Business solution provider we offer profound know-how and are at the forefront as new trends and features are being developed.


Fabian S.
FS
Overview Provided by:
Head of Operations bei Facelift bbt

Recent Facelift Cloud Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Super Social Media Management Tool"
Der Bereich für die organische Redaktionsplanung sowie für die Moderation aller eingehenden Nachrichten/Kommentare/Bewertungen gefallen besonders gut.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Umfassendes Social Media Management mit Facelift"
Facelift überzeugt durch seine intuitive Benutzeroberfläche und ermöglicht es, alle Social Media Kanäle zentral und effizient zu verwalten. Besonde...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Ein super All-In-One-Tool für Social-Media-Marketing"
An facelift gefällt mir am besten, dass das Tool in seinen Funktionen sehr breitgefächert ist. Es bringt alles mit, was man grundlegend braucht, um...
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Facelift Cloud Media

Facelift Cloud Demo - Marketing
Plan and publish your social media posts at scale or analyze the performance of your content.
Facelift Cloud Demo - Care
Easily organize your team and respond with a unified inbox for all social media channels.
Facelift Cloud Demo - Analytics
Dashboards for your most relevant KPIs.
Facelift Cloud Demo - Social Share
Turn your employees into brand ambassadors.
Facelift Cloud Demo - quintly integration
Advanced social media analytics, delivered with quality, customization, and flexibility.
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Have you used Facelift Cloud before?
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39 Facelift Cloud Reviews

4.4 out of 5
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39 Facelift Cloud Reviews
4.4 out of 5
39 Facelift Cloud Reviews
4.4 out of 5

Facelift Cloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Facelift CloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Transportation/Trucking/Railroad
AT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about Facelift Cloud?

For us, the function of assigning to additional employees is essential for our work. This works great and is therefore the highlight of the tool for me. We also regularly use the approval function in the publisher area in collaboration with our agencies and find it very good. The design of the cloud is very clear and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

The integration of GIFs unfortunately does not work. Also, user images in the inspector have not been displayed recently. That should improve. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

We work across multiple institutions in community management and therefore mainly use the assignment function of the cloud. For this purpose, we acquired the cloud. The collaboration with our content agency also largely runs through the cloud. Review collected by and hosted on G2.com.

Mohtab A.
MA
Head of Digital Development
Education Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Facelift Cloud?

Great product features that are constantly being updated and developed. Our feedback was always heard and incorporated when developing the platform. Solving our issues and making us feel as part of the development cycle. Also loved that when we first heard about a new Facebook or Instagram change the Facelift team would let us know that they had already started working on incorporating it in the platform. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

The tagging system could use some work. Managing the tags on the comments and messages has always been a challenge for our community managers. In their day-to-day work, our community managers would manually tag the comments depending on the nature of the comment. Having an automated tagging system in place would make their job easier. Review collected by and hosted on G2.com.

Recommendations to others considering Facelift Cloud:

I would highly recommend Facelift as a tool and as a team. Sometimes we forget that the tool is only as good as the person using it. With the help of the Facelift team we have been able to make the most of the tool and optimize its use for our business. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

Facelift made it easy to manage comments and messages across all our clients social channels while at the same time allowing us to keep an eye on the performance of the moderators. The ease of use and fluid UX made it easy for our community managers to adapt to the tool and keep on using it everyday as an integral part of their work tools. Review collected by and hosted on G2.com.

SM
Leiter Digital
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Facelift Cloud?

We have a lot of Social Media Pages on different Networks (Facebook, Twitter, Instagram, Youtube, Google My Business) to supervise - with Facelift Cloud its now much easier to keep track. We do not need to have any User on each Platform. That saves time, because we do not need to make a lot of Accounts - we need only one Facelift Cloud Account for each User of the Social Media Teams in our Radio Stations in Northrhine-Westfalia, Germany. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Administration of Facebook Sites is different from other Networks, thats a bit difficult. Review collected by and hosted on G2.com.

Recommendations to others considering Facelift Cloud:

After the first Installation its easy to use, the support is really good and very fast, the Documentation is also very good. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

Having all Channels in one Tool - from Facebook to Youtube. All in one. Review collected by and hosted on G2.com.

LC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Facelift Cloud?

The publisher is very comprehensive and makes life so much easier when you are working on multiple accounts and platforms. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

The moderation module needs to be redesigned, it's a little confusing as it is now. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

Besides the fact that it is saving us time for social media scheduling, the engagement module allows quick and easy to setup landing pages and microsites for games and other promotional campaigns. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Facelift Cloud?

Fully integrated solution

As far as I know the only solution that supports XING which is very important for us since our customer works with SMEs that are present on XING.

Very helpful and competent consultants and client partners

Smart user experience Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Not all functions offered by the platforms are implemented. However, this is mostly due to technical limitations of the social media platforms. Review collected by and hosted on G2.com.

Recommendations to others considering Facelift Cloud:

It is not cheapest tool, but provides many chances to enhance the whole social media work. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

We implemented the social media appearance of a customer from the very beginning. With Faceliftcloud we manage all postings, all media files, all kpi in one single solution. Review collected by and hosted on G2.com.

Patrick S.
PS
Senior Manager Corporate Social Media
Public Relations and Communications
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Facelift Cloud?

We manage many channels on different platforms and without Facelift we would have double the work. The team is very friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Hmmm... that's hard to say. Most things that we would like to have but they don't offer is due to API restrictions of the social media platforms Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

Managing our complex and extensive social media engagement from one sport Review collected by and hosted on G2.com.

Rozana M.
RM
Board of Director - Memberships
Education Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Facelift Cloud?

always there to answer my questions.

FL as a product is great. Few glitches here and there but all in all its great Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

How I cant see my IG GRID when preparing for a full week

Its not easy to navigate and use.. Its mot user friendly I think. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

Scheduling Review collected by and hosted on G2.com.

Michael S.
MS
digital & online Marketing
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about Facelift Cloud?

The way FL distributes the posts in the different channels Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Stories for Instagram and FB missing, no pictures for XING! Review collected by and hosted on G2.com.

Recommendations to others considering Facelift Cloud:

Good product with great support! Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

We coordinate our global social media team and their work - that makes the workflow faster. And it's good for the brand identity. Review collected by and hosted on G2.com.

Julian S.
JS
Software Programmer
Internet
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Facelift Cloud?

Facelift enables to centrally and efficiently manage all activities on the social media like Facebook, instagram, Twitter, YouTube and mangy other channel.

Also it is the secure way for social media marketing

Dashboard is great feature so that can save time and easily analyse all KP. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

It works great but I wish there could be better insights and some feature could be still developed. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

A single inbox for all the social media helps to

● Save more time

● To increase the customer to producer relation

● To manage level with other competitors

● To plan events according to the insights Review collected by and hosted on G2.com.

Response from Leonard Kähne of Facelift Cloud

Hi Julian,

Thank you very much for your review.

Our development team is constantly working on improving Facelift Cloud and adding new important features. We therefore ensure a high-quality product and hope to keep our client's satisfaction-levels high.

Kind regards,

Team Facelift

OP
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Facelift Cloud?

The tool has a great usability. It's very easy to use. APIs to all important social media channels. Great user management. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

It's not the cheapest but the best tool. Review collected by and hosted on G2.com.

What problems is Facelift Cloud solving and how is that benefiting you?

We had problems with benchmarking and KPI reporting. Especially cross channel. Review collected by and hosted on G2.com.