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We have been using Facelift intensively in our marketing team since the beginning of 2024 and are very happy with it. Content planning, community management and reporting have all become a lot easier and clearer for us thanks to Facelift!
After a long search and many tools that either lacked functions or were too complicated/ packed with uneccessary functions, Facelift finally offers everything we need. What's special is that the platform is still very intuitive to use and it's easy to find your way around the tool without needing that much practice.
If you get stuck, either the knowledge base is available with almost all the answers or you can get help from support in no time at all via the chat. You rarely get such quick feedback from contact persons and support, which is really practical!
Some of our colleagues already knew Facelift "from before" and are particularly enthusiastic about the extensive further development of the functions. Feedback is definitely taken seriously here and the tool is continuously improved. We would definitely recommend Facelift! Review collected by and hosted on G2.com.
Some, few functions are still in Beta testing in the Facelift cloud and need some more improvements. But they are developing everything quickly and all the basic, necessary functions work perfectly fine, which is why this is no problem for us at all. Besides adding new functions now and then, they also keep improving existing functions. Review collected by and hosted on G2.com.
38 out of 39 Total Reviews for Facelift Cloud
Overall Review Sentiment for Facelift Cloud
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Unfortunately, there are currently no options for editing or creating images on the platform. Even minor adjustments to the UI, such as moving posts using drag and drop and the function to undo changes, still leave a lot to be desired. The onboarding process was fully supported by facleift. The support is also absolutely reliable. So far, there has not been a single question to which I have not received a satisfactory answer. Review collected by and hosted on G2.com.
Unfortunately, there are currently no options for editing or creating images on the platform. Even minor adjustments to the UI, such as moving posts using drag and drop and the function to undo changes, still leave a lot to be desired. Review collected by and hosted on G2.com.
The publisher module with calendar was our favorite and was also used the most. This made it easy to display and publish all postings clearly, even for users who do not use the platform regularly or are just starting to edit with Facelift. For recurring postings, the template function for postings is also very helpful, as it saves a lot of time when used. Review collected by and hosted on G2.com.
It would be great if there was an option to create folders in the media library and store images in them as needed. In our case, this would significantly improve the overview. Additionally, it is somewhat cumbersome that you cannot simply drag and drop already scheduled posts in the publisher to another day, for example, but have to pause the publication, select a new day/time, and then release it again. Review collected by and hosted on G2.com.
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Facelift is undoubtedly the best product I have tested so far. Its simplicity and style are convincing across the board. The tool is not only aesthetically pleasing but also extremely user-friendly. The ability to customize the dashboard is another plus. Additionally, customer service offers continuous support and regularly provides valuable tips as well as the latest extensions. The development of new tools is based on customer feedback, which underscores the company's commitment to user satisfaction. Overall, simply great, and the customer service is particularly fast and efficient. It was easy to implement and integrate into our daily work routine. We use it every day not only to post content but also to manage campaigns, respond to customers, and analyze. Review collected by and hosted on G2.com.
There is nothing I currently have that I don't like. Review collected by and hosted on G2.com.
Der Bereich für die organische Redaktionsplanung sowie für die Moderation aller eingehenden Nachrichten/Kommentare/Bewertungen gefallen besonders gut. Review collected by and hosted on G2.com.
Potenziale liegen in der tiefergehenden Analyse von Sentiments, die automatisiert Emotionen erfassen und kategorisieren. Review collected by and hosted on G2.com.
Facelift überzeugt durch seine intuitive Benutzeroberfläche und ermöglicht es, alle Social Media Kanäle zentral und effizient zu verwalten. Besonders schätze ich die umfangreichen Analysefunktionen und das Content-Planungstool. Review collected by and hosted on G2.com.
Auch wenn ich die Analysefunktionen sehr schätze, ist es manchmal ärgerlich, dass an der einen oder anderen Stelle immer mal wieder Bugs auftauchen. Review collected by and hosted on G2.com.
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The tool is easy to use, very self-explanatory and intuitive and has many functions. Everything is possible in this tool, from planning to playout to analysis, and it fits our requirements perfectly and makes my life as a social media manager much easier by its dalily usage. In addition, the support is great and always helps quickly and provides solutions to any problems. The tool also runs very well and rarely has any faults or problems. And if a problem does occur, it is resolved and fixed very quickly. Review collected by and hosted on G2.com.
Unfortunately, I don't find it that easy to create reports or dashboards. To be honest, though, I haven't done this very often either and perhaps it just takes a little practice. We are also currently missing the function of being able to display LinkedIn posts with documents via the tool. Review collected by and hosted on G2.com.
An facelift gefällt mir am besten, dass das Tool in seinen Funktionen sehr breitgefächert ist. Es bringt alles mit, was man grundlegend braucht, um erfolgreiches Social-Media-Marketing zu betreiben. Wir haben neben dem Support auch einen persönlichen Ansprechpartner, der uns jederzeit bei Fragen und Anliegen zur Verfügung steht. Review collected by and hosted on G2.com.
Einige kleinere Funktionen sind noch nicht so ausgereift, das Engagement über die mobile App z.B. - hier fehlen Funktionen wie z.B. die Sentiment-Bewertung, die bei der Desktop-Version vorhanden ist. Review collected by and hosted on G2.com.
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Great client service! I work in an agency and it makes the daily work much easier, because I have a lot of different social accounts for different clients. Facelift helps me make everything more organized. Review collected by and hosted on G2.com.
Sometimes the user interface is not ideal, but they are working on that. Review collected by and hosted on G2.com.
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I use Facelift daily to manage over 200 accounts. All accounts are always clearly presented. If problems do arise, the support reliably helps quickly and with dedication to solve the issue. Integration in over 100 locations is also possible through simple user management. Review collected by and hosted on G2.com.
There are rather few disadvantages, design-wise and regarding drag and drop functions, there is still room for improvement. Nevertheless, an update of the individual tools is currently being carried out, so that this will also be possible soon. Review collected by and hosted on G2.com.
I have the option of planning my content plan well in advance. This means I no longer have to set reminders and actively think about it all the time. Once scheduled, Facelift does everything else by itself. Review collected by and hosted on G2.com.
Unfortunately, the information about failed publications often results in incorrect error messages: In Facelift, for example, the error message is displayed for one of several accounts, but the post has often been published successfully when it is checked again. Review collected by and hosted on G2.com.