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Ezus Reviews & Product Details

Valérie G.
VG
FRENCH-EVENTS DMC - Evénements Positifs & Formation pour les entreprises en RSE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ezus?

the speed of file program & budget; the various personalization options of our client files; automated rates and calculations; with or without commission, excluding or including all taxes; the design of documents, the use of various computer technologies

Intuitve software - time saving - work automation - clear follow up with customers - online payments Review collected by and hosted on G2.com.

What do you dislike about Ezus?

Take the time to train at the beginning. That is all. Review collected by and hosted on G2.com.

Recommendations to others considering Ezus:

Try Ezus and you won't be able to live without it Review collected by and hosted on G2.com.

What problems is Ezus solving and how is that benefiting you?

Thanks to the Ezus software, we are able to respond more quickly to customers. And in a more professional way, very complete with Ezus functions.

We save a lot of time in the preparation of files. Errors are reduced among our employees.

This allows us to take better care of our clients. Clients appreciate our files created this way.

And a better supplier relations Review collected by and hosted on G2.com.

Ezus Overview

What is Ezus?

Ezus is the most powerful all-in-one software for travel professionals. Our SaaS offers a complete suite of features designed for tailor-made travel businesses (travel agents, DMCs, tour operators), addressing all aspects of travel production, sales and operations. Production & Customization - Intuitive itinerary builder to create programs with ease - Comprehensive travel quotation system for precise pricing - Automated generation of customized documents directly from your own templates (PPT, Word, XLS, PDF) - Your own catalog of products/suppliers/packages/steps/days/programs and/or AI-generated content - Easy data import and API synchronization - Custom workflows, integrations and webhooks Sales & Customer Management - Integrated CRM to organize client information and manage travelers across projects - Dedicated client space for each trip, providing access to trip details, documents and "Pay" button - Secure and user-friendly payment links and portals Operations & Financial Control - Margin management tools to track profitability - Supplier purchases and reservation management - Mailbox synchronization to centralize communication with suppliers - Advanced invoicing generation and payment systems with detailed tracking - Forecast vs. actual financial reports to monitor performance - Customizable fields, exports, filters, and workflows - Multi-currency, multi-branding, multi-language, multi-agency support, task boards, automatic messaging, and more Dedicated Support - Personalized onboarding with dedicated experts for guidance and setup - Access to Ezus Academy with tutorials, tips, and webinars - Daily assistance via real-time chat and a comprehensive help center - Ongoing follow-ups and regular check-ins to ensure success

Ezus Details
Product Website
Discussions
Ezus Community
Languages Supported
English, French, Italian, Portuguese, Spanish
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Product Description

Travel & Event Proposals


Seller Details
Seller
Ezus
Year Founded
2019
HQ Location
Paris, Île-de-France
Twitter
@Ezus_Software
131 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®

Charles G.
CG
Overview Provided by:
CEO @Ezus - ezus.io - #TravelTech

Recent Ezus Reviews

Selim C.
SC
Selim C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Ezus is the Best Software for Trip Quotation and Presentation"
Ezus excels as a travel professional's ally, especially in trip quotation and presentation. The platform's standout feature is its dynamic quotatio...
Valérie G.
VG
Valérie G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellency"
the speed of file program & budget; the various personalization options of our client files; automated rates and calculations; with or without comm...
Kosha P.
KP
Kosha P.Mid-Market (51-1000 emp.)
4.5 out of 5
"Awesome software for DMC"
This software empowers DMCs and tour operators to enhance their selling effeciency by enabling swift creation, resulting in increased sales opportu...
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Ezus Media

Ezus Demo - Quick and Easy Itinerary Builder
Intuitive itinerary builder to help you create travel programs quickly and easily. Whether you’re designing a single trip or managing a complex group itinerary, the builder is optimized for speed and simplicity, saving you valuable time.
Ezus Demo - Flexible and Accurate Travel Quotation System
Travel quotation system designed for accurate and flexible pricing. You can create detailed quotes that reflect your clients’ needs and your business's pricing structure, ensuring transparency and trust.
Ezus Demo - Personalized Client Spaces and Secure Payments
Dedicated client spaces: offer branded, personalized access to trip details, documents, and payments for each client. Payment portals: Provide secure, easy-to-use options for client payments, ensuring smooth transactions.
Ezus Demo - Profitability Management and Financial Tracking Tools
Monitor and control profitability with clear information and strict control rules for your margin policy. Compare forecasted vs. actual financials. Advanced invoicing and payment systems with detailed tracking.
Ezus Demo - Centralized CRM with Multilingual and Multi-Brand Support
Integrated CRM to centralize clients information and manage travelers across projects. Work in multiple languages, currencies, brands, and agencies with ease.
Answer a few questions to help the Ezus community
Have you used Ezus before?
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10 out of 11 Total Reviews for Ezus

5.0 out of 5
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10 out of 11 Total Reviews for Ezus
5.0 out of 5
10 out of 11 Total Reviews for Ezus
5.0 out of 5

Overall Review Sentiment for EzusQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Selim C.
SC
Co-Founder & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ezus?

Ezus excels as a travel professional's ally, especially in trip quotation and presentation. The platform's standout feature is its dynamic quotation system, which allows for quick adjustments and instant updates to pricing, ensuring that travel agents can provide accurate and competitive quotes Review collected by and hosted on G2.com.

What do you dislike about Ezus?

We just wish we made the switch sooner! Ezus is really perfect. Review collected by and hosted on G2.com.

What problems is Ezus solving and how is that benefiting you?

he overall experience with Ezus has been transformative for our business. The platform has streamlined the proposal process, allowing us to respond to clients with speed and precision. The quality of our trip presentations has never been higher, which directly correlates with a notable uptick in bookings. Review collected by and hosted on G2.com.

Victor D.
VD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ezus?

Ezus captivated us with its effective and attractive design. The user interface is clean and easy to navigate. Ezus has everything we need in our Voetravel Tour operator to keep the organization focused on its daily objectives Review collected by and hosted on G2.com.

What do you dislike about Ezus?

Everything is useful on the platform, however I would suggest a better CRM and more developed statistics and to a lesser extent UX improvements Review collected by and hosted on G2.com.

What problems is Ezus solving and how is that benefiting you?

Especially in the creation of itineraries and in correctly managing payments to suppliers and collections from customers Review collected by and hosted on G2.com.

Kosha P.
KP
Business Development Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Ezus?

This software empowers DMCs and tour operators to enhance their selling effeciency by enabling swift creation, resulting in increased sales opportunities. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

There's nothing specific to dislike about Ezus Review collected by and hosted on G2.com.

What problems is Ezus solving and how is that benefiting you?

Faceilitate the generation of documents automatically. Save times in the preparation of files too. Review collected by and hosted on G2.com.

Cyrielle N.
CN
Managing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ezus?

As an agency working with tailor-made products, I am in need of quality visuals and to be responsive in the proposal we make to other agencies and final customers. I appreciate having a 360° tool for managing the business, and the collaboration with Ezus team,very responsive to our feedback, as well as the training they provided to be able to use the tool quickly. Since we joined, we have improved our conversion rate significantly, and we still have room to improve our use of the tool!

We also like the collaborative approach of the tool to work efficiently within the team. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

Nothing - we like the continuous improvement approach meaning a tool we need today will quickly be available in the next upgrade! Integrating suppliers' email would be the next exciting feature for us, and maybe customers' email to make it a complete CRM. Review collected by and hosted on G2.com.

What problems is Ezus solving and how is that benefiting you?

As an agency working with tailor-made products, I am in need of quality visuals and to be responsive in the proposal we make to other agencies and final customers. I appreciate having a 360° tool for managing the business. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ezus?

Easy to use. Dashboards and appelative designs. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

Nothing to point. If there is something not working, the teams provide is a quick answer and fix. Review collected by and hosted on G2.com.

What problems is Ezus solving and how is that benefiting you?

VAT Margin

Configuration issues Review collected by and hosted on G2.com.

Jean-Pierre G.
JG
Director at Wedgewood France, DMC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ezus?

The digital solution is intended for travel agencies specializing in tailor-made tours for individuals or groups.

It is a new revolutionary tool (for us!) with all the automation, the management of our numerous data, the automatic calculations of margins, turnover, volumes...).

They have put many videos online and have very good commercial support.

The quality/price ratio is very advantageous and therefore very quick to pay off. It is a green investment.

I can make all sorts of proposals and customized quotes, using my usual data and previous proposals. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

The digital solution doesn't handle air and train reservations.

The financial part and invoicing are well integrated, but the accounting is missing.

I can't send newsletters via my catalog on Ezus. I worked around this problem by creating mini websites each time with Ezus and sending the links to the websites. Review collected by and hosted on G2.com.

What problems is Ezus solving and how is that benefiting you?

Before I found Ezus, we were wasting a lot of time and it was costing me months of wages as a project manager to do only repetitive tasks!

Ezus has canceled all the repetitive tasks.

Ezus has also made it possible to share information with each project manager. So again, a lot of time was saved for our agency. Review collected by and hosted on G2.com.

Bertrand G.
BG
Managing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ezus?

Ezus is everything we expected: fluid, intuitive, perfectly adapted to travel agency activities and customizable according to our needs.

Great reactivity of the teams, availability: perfect!

As far as ergonomics are concerned, if a little guidance is necessary at the beginning, everything is done very naturally afterwards.

The possibility to publish on mini online sites dedicated to each customer project is great and gives a new dimension to the customer experience.

Bravo ! Review collected by and hosted on G2.com.

What do you dislike about Ezus?

Business indicators report to be developed, not yet deep enough on kpi. Review collected by and hosted on G2.com.

What problems is Ezus solving and how is that benefiting you?

Kpi's reporting: it will be more simple to analyze and react daily. Review collected by and hosted on G2.com.

SA
Head of Contracting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ezus?

We changed to Ezus from another software and are really happy with the flexibility it gives us, as well as beautiful documents in easy to edit formats. A great software that is keeping up with changing technology! Review collected by and hosted on G2.com.

What do you dislike about Ezus?

the calculations are limited to total or per person. Review collected by and hosted on G2.com.

What problems is Ezus solving and how is that benefiting you?

they are working on generating a SGL supplement Review collected by and hosted on G2.com.

Olivier R.
OR
Sales Enablement Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ezus?

I'm a big fan of the UI/Ux - we are talking about light years between some older systems I've used and Ezus. It's more adapted for the team, and there is a net interest in being productive and personalized without adding a big bag of manual work on top. Charles and Jeremy know the industry, and it shows in the product. I was a little skeptical about going for such a young product, but the implementation of the setup ( all done in collaboration with the team) very much reassured me of the quality of the service. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

It's not so much a dislike; it's just being realistic; there are other legacy tools on the market, connected to GDSs and automating a little more some tasks, Ezus is not there yet. There has been talks about going down that route, but I do not doubt that with a little time, we could see more features coming out. Review collected by and hosted on G2.com.

What problems is Ezus solving and how is that benefiting you?

The real benefit is in the customization of our trips and experiences. We had a tough time dealing with the proposals/contracting part in our sales process - it was lengthy and caused headaches.

Now we can build our offering beforehand and sell it as it is without having to apply little hacks or adding extra work onto our plates. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ezus?

Ezus has everything that I used to do manually before in one place. I can send amazing itineraries in 10 minutes. Cherry on the cake: the mini website for my clients; I have new clients every week that contact me because they have seen it from one of their friends / colleagues. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

Be focus the first month to set up everything Review collected by and hosted on G2.com.

What problems is Ezus solving and how is that benefiting you?

generate automatic documents. Review collected by and hosted on G2.com.

Ezus