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Ibexa DXP Reviews & Product Details

PK
Partner
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Ibexa DXP?

* flexible content structure

* multi-language support

* multi-site support

* easy to customize Review collected by and hosted on G2.com.

What do you dislike about Ibexa DXP?

The CMS is powerful and has a lot of feature ready to use but it's also complex and it will take before you start liking it as a developer. Review collected by and hosted on G2.com.

What problems is Ibexa DXP solving and how is that benefiting you?

Managing (web) content for clients which is then available for multiple output channels. Once you have experience with eZ Publish you can quickly develop solutions. Review collected by and hosted on G2.com.

Ibexa DXP Overview

What is Ibexa DXP?

Ibexa Digital Experience Platform (DXP) helps companies transform traditional sales strategies into frictionless buying experiences. Ibexa DXP is a single technology stack Digital Experience Platform that offers businesses a flexible, modular solution for designing and managing all the key touchpoints of your customer journey. Together with an API-first approach to digital development, the platform provides enormous scope for implementation and deployment around your specific business needs. Ibexa offers three DXP products, catering for different business needs: Ibexa Headless, Ibexa Experience and Ibexa Commerce.

Ibexa DXP Details
Product Website
Languages Supported
Arabic, German, Greek, English, Finnish, French, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Chinese (Simplified)
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Product Description

Deploy all the modules as a unified ‘experience’ platform solution; or focus on building with just the relevant modules for your current needs, and scale your solution and investment as you grow. Ibexa Content: For organizations who need to create content hubs and content services to use as a core component of their digital platform and services, and deliver content to any channel, Ibexa Content is a multichannel and headless content management system (CMS) designed for marketing, e-commerce and self-service apps. Ibexa Experience: Build outstanding customer experiences with Ibexa Experience a modern modular Digital Experience Platform (DXP). It is designed for customer-centric companies and organizations who want to go beyond managing content and creating websites but want to create frictionless memorable experiences for their customers and partners. Ibexa Commerce: Digitalize your business from customer awareness to purchase and beyond with Ibexa Commerce, a commerce-ready B2B DXP. It is designed for companies who need to transform the way they sell and who want to conduct business online, including the digitalization and automation of the business transactions.


Seller Details
Seller
Ibexa
Company Website
Year Founded
1999
HQ Location
Oslo, Norway
Twitter
@IBEXA
2 Twitter followers
LinkedIn® Page
www.linkedin.com
87 employees on LinkedIn®
Description

Ibexa DXP offers content creation, website building, self-service portals, e-commerce, PIM, and personalization in an all-in-one scalable solution with accelerated development capabilities. With the help of our certified partners, organizations can progress their digital transformation in a proven, phased process. Ibexa DXP is trusted by brands such as Abus, Crédit Agricole, DELABIE, Essilor, Groupe Atlantic and Swissport. Founded in 1999 and part of the QNTM Group, Ibexa has headquarters in Norway and offices across Europe and in the USA and Japan.


LR
Overview Provided by:
Vice President Customer Relations at Ibexa

Recent Ibexa DXP Reviews

PW
Patrick W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Ibexa is one of the strongest DXP I know"
Flexibility in all directions for customization according to customer needs and high coverage of requirements from the core or through partners and...
CS
Christoph S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Structured and efficient working with Ibexa DXP"
What I like most about Ibexa DXP is the intuitive operation and the flexible content structure. The ability to reuse elements makes work much easi...
Verified User
I
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Flexible DXP with good integration capability"
I greatly appreciate the modular architecture of Ibexa DXP, which allows me to deploy functions very specifically without carrying unnecessary tool...
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67 out of 68 Total Reviews for Ibexa DXP

4.2 out of 5
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67 out of 68 Total Reviews for Ibexa DXP
4.2 out of 5
67 out of 68 Total Reviews for Ibexa DXP
4.2 out of 5

Ibexa DXP Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ibexa DXPQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MA
Senior Technical Product Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Ibexa DXP?

1. Very clean back end that allows us to keep a structured architecture 2. The platform is flexible and allows us to create many great new features and functionalities 3. The ability to set permissions on anything you can do in the platform, which enables us to have people from all around the world work in one system 4. The community around the platform creating 3rd party plugins and other solutions to add to our instance 5. The wide range of features built within and openness to work with external developers who have created features for the platform 6. Their partner programs and willingness to provide assistance Review collected by and hosted on G2.com.

What do you dislike about Ibexa DXP?

1. Sometimes bugs you find will not be fixed in your current version of the platform and you need to upgrade to fix them 2. Managing permissions on very low level, like field level, can be difficult and you need to be careful of them breaking 3. Sometimes new features release can break custom features you might have developed, so it is necessary to test new release versions carefully Review collected by and hosted on G2.com.

What problems is Ibexa DXP solving and how is that benefiting you?

The platform allows us to more granulary setup a permission structure for our complex organization, enabling proper governance and process management. Review collected by and hosted on G2.com.

Response from Lars Eirik Rønning of Ibexa DXP
(Original )

Thanks so much for your thorough review Michelle. This is much appreciated. We are very happy to hear that Ibexa DXP works well for you and has been so for many years.

The bugs you discover in our platform should be handled without you having to do big upgrades but there can be edge cases as you point out. With our promise of supporting a long term release for many years we do recognize that big corporations carefully need to plan upgrades to validate that everything (including your custom development) is working as expected.

Please note that with recent changes in how we ship updates to our DXP, bringing what we call LTS Updates we also aim to improve how you can add new features in simpler steps. We are aware that while working well we can still do more with regards to simplify upgrades.

See how Ibexa DXP improved
KH
Director of IT Operations
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Ibexa DXP?

As a law firm, CMS has been working with Ibexa DXP since its early days when it was known as eZ Publish. Over the years, we have developed a close and valued relationship with Ibexa. Initially, we started with a single web server, but we have since evolved into a professional environment powered by Azure Kubernetes. This load-balanced setup ensures scalability to meet our future requirements.

We appreciate working with a firm where our business size matters. Our relationship with Ibexa's top-level management has been excellent, and we have also established a trustworthy, long-term partnership with our implementation partner. The license costs are very fair and effective, especially considering the level of implementation we have achieved.

We also successfully merged a former third-party solution into the Ibexa DXP, saving a significant amount of costs and completing the project within a very short timeframe of only two months. This integration was crucial in saving the full project.

Additionally, the customer support from Ibexa has been outstanding, providing timely and effective assistance whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Ibexa DXP?

One aspect we find less favorable is the slightly strange license model that applies utilization/visitors to a client-hosted system, where load and infrastructure management and costs are in our control. But compared to other suppliers on the market, it is definitely fine. Review collected by and hosted on G2.com.

What problems is Ibexa DXP solving and how is that benefiting you?

Ibexa DXP is solving several key problems for us, which significantly benefits our operations:

- Global Reach and Localization: Ibexa DXP supports our global, future-facing website across over 50 regions and different languages. This ensures that we can provide a unified and consistent experience to all our users, regardless of their location or language.

- Unified Content Management: By integrating all our CMS needs into a single platform, Ibexa DXP simplifies content management. This unification helps streamline our processes, reduce complexity, and improve efficiency.

- Scalability and Performance: With its Azure Kubernetes-powered, load-balanced environment, Ibexa DXP offers the scalability and performance needed to handle our growing demands. This ensures that our website remains responsive and reliable, even as traffic increases.

- Cost Efficiency: The integration of a former third-party solution into Ibexa DXP has saved us a significant amount of costs. This cost efficiency is further enhanced by the fair and effective license costs.

- Strong Support and Partnership: The excellent customer support from Ibexa and our strong, long-term partnership with their top-level management and implementation partner have been invaluable. This support ensures that any issues are promptly addressed, and we can rely on their expertise for continuous improvement.

Overall, Ibexa DXP provides a robust, scalable, and cost-effective solution that meets our global content management needs while ensuring a seamless user experience Review collected by and hosted on G2.com.

CS
Technical Product Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Ibexa DXP?

What I like most about Ibexa DXP is the intuitive operation and the flexible content structure. The ability to reuse elements makes work much easier and saves time. Review collected by and hosted on G2.com.

What do you dislike about Ibexa DXP?

One possible improvement would be to include the option to move pages or content within the content tree using drag-and-drop. This would make navigation even more intuitive and efficient. Review collected by and hosted on G2.com.

What problems is Ibexa DXP solving and how is that benefiting you?

I benefit from Ibexa because it offers a flexible architecture that supports clean content modeling and reusable elements. This allows pages to be created and customized in a short time Review collected by and hosted on G2.com.

OK
Lead Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Ibexa DXP?

Ibexa DXP offer us many possibility to address differents client typology of web.

It's well known content management is combine now with product and commerce feature.

It's extremely extensible. the new composability offered with raptor and qualifeo is new Way to help our clients accomplish new exciting feature. Review collected by and hosted on G2.com.

What do you dislike about Ibexa DXP?

- cost (I know, but they do better)

- I wanted to address some oversea maket (Africa).

- default frontend application (reactive) Review collected by and hosted on G2.com.

What problems is Ibexa DXP solving and how is that benefiting you?

Ibexa helped to build a Hight personalized Website base on it's integration of raptor Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
IM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Translated Using AI
What do you like best about Ibexa DXP?

The Ibexa DXP hits the sweet spot in various trade-offs - e.g., flexibility/customization vs. out of the box; standard requirements vs. innovation; medium-sized business requirements vs. enterprise... overall, a system that is enjoyable to work with and integrate into daily work! Review collected by and hosted on G2.com.

What do you dislike about Ibexa DXP?

Partially, we feel that certain functions are not yet fully "thought through" - for example, in the preview, where it is not possible to display a dropdown of the languages supported by the system without selecting the default languages. Review collected by and hosted on G2.com.

What problems is Ibexa DXP solving and how is that benefiting you?

Centralization of the control instance as well as targeted enablement of the respective marketing departments on the customer side. Before the introduction of the DXP, this was not possible for the customer, which resulted in all types of marketing activities always ending in a bottleneck. Review collected by and hosted on G2.com.

Verified User in Mining & Metals
IM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Translated Using AI
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Ibexa DXP?

I greatly appreciate the modular architecture of Ibexa DXP, which allows me to deploy functions very specifically without carrying unnecessary tools or features. The integration into existing systems went mostly smoothly, which is not always the case with comparable platforms. The user interface is also well thought out and does not appear cluttered, which makes onboarding new team members easier. Overall, working with the platform is enjoyable because it runs flexibly yet stably. Support requests are also answered very quickly, which I find very positive. Review collected by and hosted on G2.com.

What do you dislike about Ibexa DXP?

Partially, you can notice that some functions are not yet fully developed, for example, with the performance in the backend under high load, you can notice that. The documentation could also go a bit deeper in some areas, especially when it comes to complex integrations. Review collected by and hosted on G2.com.

What problems is Ibexa DXP solving and how is that benefiting you?

A customer of ours had previously worked with several unconnected systems. This often led to duplicated content, unnecessary effort, and errors. With the introduction of Ibexa DXP, we were able to implement a central solution where all content can be managed in one place, especially for different target groups and markets. Since then, maintenance and content management have been much more efficient, content can be delivered faster, and the teams work together in a much more structured and easier way. Review collected by and hosted on G2.com.

Verified User in Retail
IR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Ibexa DXP?

Good overall user experience for content creators; has a WYSIWYG page builder, publishing workflows, reliable scheduled publishing and more.

Multitenant and multilanguage support; important for us as an international company.

Flexibility in terms of hosting; you can use the Ibexa PaaS offer, or host it on the infrastructure of your choice (e.g. your own), Ibexa is cloud ready.

Customizability; We use Ibexa DXP for a lot of different cases which require implementation of different requirements. Ibexa allows us to serve a lot of different usecases.

API-First approach; Connecting third party data sources is quite easy to do, this saves a lot of implementation effort at times. Review collected by and hosted on G2.com.

What do you dislike about Ibexa DXP?

Ibexa DXP has evolved a lot over time, but there are still some legacy parts that need refactoring. This sometimes results in bad performance in some areas under certain conditions.

Ibexa has some highly skilled support engineers that will try to help you in case of issues, but of course Ibexa has its own roadmap and some issues that might result under certain conditions, that do not affect a lot of customers will be prioritized rather low.

We use Ibexa DXP for many years, back then it was called eZ Platform - since then, the quality and count of features has gone up, but pricing too. Review collected by and hosted on G2.com.

What problems is Ibexa DXP solving and how is that benefiting you?

We have a lot of different needs for websites/webapps, we want to have one CMS/DXP that adresses mostly all of these needs, to avoid having multiple different solutions that need to be maintained. Review collected by and hosted on G2.com.

PW
Lead Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Ibexa DXP?

Flexibility in all directions for customization according to customer needs and high coverage of requirements from the core or through partners and packages. Review collected by and hosted on G2.com.

What do you dislike about Ibexa DXP?

Some functionalities in the back office create different expectations for an editor than the function itself allows. Review collected by and hosted on G2.com.

What problems is Ibexa DXP solving and how is that benefiting you?

Easy control of content with complex structural requirements, fast and easy integration of third-party systems and data, as well as the provision of any individual solutions according to customer requirements Review collected by and hosted on G2.com.

MM
Director of E-commerce Applications
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ibexa DXP?

- Plenty of modern features that make managing large content quantities easy

- Ease of use for our audience of around 700 users based on their feedback

- Easy to integrate with (we utilise headless capabilities to the max)

- Great customer support who are not just giving standard robotic answers, but are quite technical and can just on a call to troubleshoot things down to the DevOps level and Development. Review collected by and hosted on G2.com.

What do you dislike about Ibexa DXP?

While it may not be a problem in Europe, it is not easy in the Middle East to find professional development resources who can maintain the system. Although few development partners have been introduced in the region, the selection isn't as rich. Review collected by and hosted on G2.com.

What problems is Ibexa DXP solving and how is that benefiting you?

Managing large content quantity: we have a centralised Ibexa DXP instance where 700 of our clients are managing their content for our digital channels. This include quality control and various approval processess.

Marketing campaigns and quick content assembly: we also utilise Page Builder functionality for Landing Pages creation for marketing campaigns purposes.

Central content repo: Ibexa DXP is at the core of our digital channels when it comes to content distribution. Website, iOS and Android Mobile apps, and Microservices for external partners consumption all fetch the content from Ibexa for the subsequent front-end display. Review collected by and hosted on G2.com.

Verified User in Research
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Ibexa DXP?

Ibexa DXP is very flexible if you are a web developer, or partner up with an Ibexa certified development team. Your skills and imagination are the limiting factors, as the system itself is extendable. The support-personell are knowledgable and professional. Review collected by and hosted on G2.com.

What do you dislike about Ibexa DXP?

Because of the complexity and various ways the DXP/CMS can be used/configured, there are few templates and examples available. For someone who only does web-development part-time, the dependencies on a long list of Symfony components can be daunting when doing upgrades (some components are often marked as deprecated). Review collected by and hosted on G2.com.

What problems is Ibexa DXP solving and how is that benefiting you?

We need a business website platform that we can partially manage ourselves to reduce cost. At the same time it needs to be flexible enough to handle different use cases and needs, like multi-language and multi-site support. Review collected by and hosted on G2.com.