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48 Exterro Digital Forensics Reviews
Overall Review Sentiment for Exterro Digital Forensics
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it is a great way of organizing and reviewing evidence Review collected by and hosted on G2.com.
too many bugs, incomplete or non -existent documentation, first level support never seems to know who we are (ie: asking the same rhetorical questions or giving stock answers) and a lot of functions that are not well thought out from a legal review perspective, by the developers.
Additional Edits:
Support is getting a bit better, now let's see if 8.0 works out the most obvious flaws. Not holding my breath though. Review collected by and hosted on G2.com.
FTK is still a great tool. It is the most flexible tool for any forensic investigation. I have been using the product for over 20 years. Review collected by and hosted on G2.com.
The Extero team has attempted to charge me for support of the product. This has forced me to find my own solutions. The sales team abandoned us unless it is time for a renewal. Review collected by and hosted on G2.com.
Colored filters in searching makes it easy to know you have a filter on. Review collected by and hosted on G2.com.
memory usage of the product is quite high and the indexing is quite slow Review collected by and hosted on G2.com.
The tool is intuitive and full featured. Makes the DFIR deep dives much easier! Review collected by and hosted on G2.com.
I did not have any issues with the toolkit Review collected by and hosted on G2.com.
The tool itself has a lot of potential and once our users have been using the app for a while we have been finding that they are generally happy with the functionality. Review collected by and hosted on G2.com.
We find that the QC is lacking, patches sometimes break important functions and we often find that tools such as filter, drop down menus etc. are not useable or not readable, The manual often doesn't cover important points of the usage of certain tools (See 'Detailed Reports' for instance) . We find our selves showing Exterro techs issues that they didn't even know existed. Review collected by and hosted on G2.com.
Tools are easy to navigate through a large set of data Review collected by and hosted on G2.com.
I can't think of anything that I dislike about the tools as of yet. Review collected by and hosted on G2.com.
FTKC Is a quick platform, its easy to load and review documents. Items can be deleted without errors and labels are easy to generate. The platform supports mutltiple users in one case at a time without issues. Review collected by and hosted on G2.com.
Running productions is a timely process and not error-free. The UI needs a lot of work and isn't user friendly. System administrators need more robust reporting or errors and current processes. Review collected by and hosted on G2.com.
FTK Enterprise is a digital forensic investigation tool that stands out as the pioneering solution capable of conducting off-network endpoint collection and seamlessly gathering data from various online and cloud sources that are widely utilized. Review collected by and hosted on G2.com.
No significant downsides were observed during the usage of FTK Enterprise. Review collected by and hosted on G2.com.
Ediscovery and central case management are the two key components of FTK enterprise. Review collected by and hosted on G2.com.
Cost, resources and Complexity are the key disadvantage for normal users. Review collected by and hosted on G2.com.
We like that FTK allows collection from a wide variety of sources. The filters (if they work accurately) can be of great help. Review collected by and hosted on G2.com.
The logging and error reports are not sufficient in figuring out the problems with the tool/connection. The tool has many break fixes that are discovered by us the customers rather than the vendor. Review collected by and hosted on G2.com.
