Exercise.com Reviews (113)

Reviews

Exercise.com Reviews (113)

4.7
113 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the customer support provided by Exercise.com, highlighting the responsiveness and helpfulness of their success managers. The platform's comprehensive features allow for efficient management of various business aspects, making it a valuable tool for fitness professionals. However, some users note a common learning curve due to the platform's complexity.

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Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"The Customer Service is always helpful!"
5/5
What do you like best about Exercise.com?

Everyone at exercise.com has been incredibly helpful and responsive to answer any of my questions. They've been on calls and emailing with me to help me transition from another platform and I am excited to have found a place I can trust for my business to grow. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

I have not had any bad experiences with exercise.com Review collected by and hosted on G2.com.

Response from Josh Barnes of Exercise.com

Thanks so much for the review! We love the feedback and are always here to help!

Nicholas C.
NC
Nicholas C.
Head Coach
Small-Business (50 or fewer emp.)
"Great software and great customer service"
4.5/5
What do you like best about Exercise.com?

It's a solid and versatile platform that is relatively easy to use and navigate. When I do have questions or issues, the customer service is unbelievable. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

it's very expensive and sometimes some of the options are not 100% straight forward. Review collected by and hosted on G2.com.

Response from Josh Barnes of Exercise.com

Thanks for the review, Nicholas! We love the feedback and our team is always here to help if we can answer any questions!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great customizable product!"
4.5/5
What do you like best about Exercise.com?

This is a great alternative to having an app built from scratch and investing multiple 5 figures.

They got me up and running quickly and were very receptive to any changes that I wanted made (short of adding specialty one-off custom features that required significant development).

I've been working primarily with Alyssa who's customer service is exemplary. She's responsive, detail-oriented, and is good at strategizing solutions to make the app function best for my clients.

Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

There's a bit of an initial learning curve and some things aren't exactly intuitive; some processes could be streamlined a little more. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great for fitness entrepreneurs"
4.5/5
What do you like best about Exercise.com?

The best piece of this software is that you can manage all aspects from sales all the way through the delivery of your programs in one spot. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

the ability to upsell and easily adjust workout programs could be improved. Review collected by and hosted on G2.com.

Response from Josh Barnes of Exercise.com

Thanks so much for the review! We appreciate your feedback and we'd love to hear specifics on how we can improve upsells and adjusting workout programs (ask us about our new workout creator!!).

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"LSBA"
3.5/5
What do you like best about Exercise.com?

An excellent customer care team that responds promptly to any issues that may arise. Easy software to use that has many incredible benefits for all potential clients. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

The process that clients use to download the app. Review collected by and hosted on G2.com.

Response from Josh Barnes of Exercise.com

Thanks for the feedback, LSBA! We are always looking to improve our software so please reach out if we can help!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Fitness App Platform – Highly Recommended"
5/5
What do you like best about Exercise.com?

We love how easy it is to set up an exercise program, the integrations we're able to use to improve our existing workflow, and automate most of the work that allows us to focus on serving our customers the best we can daily. Our favorite part about this platform can save exercises, video demonstrations, and exercise descriptions that we can re-use later—no more for us to build fitness programs from the ground up. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

We do not have a single item on our list that we do not like about this app because it's a great app platform to use for anyone who is a gym owner, a personal trainer, or a health/fitness/wellness influencer (with proper certifications). Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Exercise.com offers amazing service"
5/5
What do you like best about Exercise.com?

The website is straightforward to use, and the service is a 10/10. The user interface is straightforward to use, and it helps me stay organized with all of my online programming routines. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Nothing to dislike! Everything is spot on with the usage and with the services Review collected by and hosted on G2.com.

Response from Josh Barnes of Exercise.com

Thank you for the review! We love the feedback and are always here to help!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Awesome software and great people"
5/5
What do you like best about Exercise.com?

This software's function is incredible, and the people here to help you through questions are outstanding. We have a complex organization that the exercise.com team has integrated dwell with and helped every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

A lot to learn is expected with anything that does so much; with enough time, the intuitive software begins to explain itself. Review collected by and hosted on G2.com.

LH
Lani H.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Everything I need & want"
5/5
What do you like best about Exercise.com?

I tried nearly all the "major" platforms and found Exercise.com to be the most intuitive. From the demo "sales" call, through build-out, implementation, and launch, the success team was responsive, friendly, and helpful. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

The integration with MyFitnessPal is very basic. I'm not sure it's useful for users since all they can see is an overview of the nutrients, which they can view in the MFP platform. I wish there were a food tracking portal, similar to Cronometer, fully-integrated into the platform. Review collected by and hosted on G2.com.

Alex G.
AG
Alex G.
Small-Business (50 or fewer emp.)
"The customer support is great!"
4.5/5
What do you like best about Exercise.com?

The customer support is great. They are agile and work with their customers to make the platform work in many different ways. Tyler has been so helpful handling all our requests for features and advising us on how to maximize our use of the platform. They are constantly updating things to make it even better. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

The reporting and some of the App design could be improved. I'm a fan of data and want to have more control over seeing how our business is doing through excel sheets and such, but what they have works and the support team (Tyler in particular) is always ready to provide me the information and support I need. Review collected by and hosted on G2.com.