Execupay Reviews & Provider Details

The way in which the same employees can access the payroll on their own is not the most optimal, since it can be confusing for those who do not know how to handle it easily, it is extremely important that they are up to date on the issues related to their payments, for us it is nothing more than a feature that should be improved, since it is not a problem because we provide advice and guide ourselves during the process of entry and navigation within the platform, so that they do not allow setbacks. Review collected by and hosted on G2.com.

For the company that has setbacks with its HR team, as well as those that obtain a merely large number of employees and find payroll management a tedious process, Execupay and its functions is the specific tool to solve this labor need . You can quickly manage the payroll of any number of workers, in a controlled, detailed and systematic way. Its interface does not contain errors, is very clean and intuitive, in addition, its support team is very responsive, which allows you to comfortably start a conversation to find solutions to any situation. Review collected by and hosted on G2.com.

We manage our company's money better, so we can easily offer various benefits that the entire team wants, including workers' compensation plans, and health and life care plans. When we need new income to the various departments, we can capture them and first carry out a due study that can reach the WOTC and the background check, allowing the teams to grow while being certain that they are the best option. Review collected by and hosted on G2.com.

I have had multiple "payroll specialists" and feel like I am being passed around. Bamboo Payroll promised general ledger reports and customized reports, but Execupay has been unable to provide this to me. Calls and emails go unanswered. I had to elevate my issues to a manager and she has been unhelpful as well. I've never been ignored so much in my life. Mistakes have been made on bonuses done by my payroll specialist. It shouldn't be this difficult. Review collected by and hosted on G2.com.

Find another payroll solution. Review collected by and hosted on G2.com.

If I would've known 8 years ago what I know now about how I would be treated by Execupay, I would not have purchased their product. Execupay is basically single handedly taking me out of business because they will not fix issues. Review collected by and hosted on G2.com.

Do not buy this product, after you buy it, they will never help you again. Review collected by and hosted on G2.com.

General Ledger Reconciliation

Note: This is a future improvement and not so much a flaw.

Auditors frequently ask for payroll reconciliations to the General Ledger. While I do not expect Execupay to interface with a General Ledger, it would be nice if Execupay's software had a way to setup and customize or even "ad-hoc" a report that lines up with our General Ledger that does not come from us in the form of an editable (and therefore easy-to-manipulate) Excel spreadsheet. There is a General Ledger report available but is not able to line up with every business' General Ledger nuances nor does it account for errors as of the time of this writing. Review collected by and hosted on G2.com.

Consult your colleagues to see if Execupay is right for your size and budget! Review collected by and hosted on G2.com.

The software is constantly being "updated", which in turn creates issues in areas which previously worked. It seems the quality control is almost non existent. Review collected by and hosted on G2.com.

Do not commit to purchasing this product unless you have used it for at least a year and can deal, with the constant changes and bugs. Review collected by and hosted on G2.com.

Report are inconsistently available, report names are meaningless, there is no ad-hoc reporting, features don't totally work - like there is a checkbox on the employee document upload to select "employee can view document" but there is no place on the employee portal to view the document. There is also no way for managers to upload these documents or make a performance note for themselves. For the lists, you can make "document type" and "document sub-type" but you cannot designate the "sub-type" of the document. The "workflow" of the performance module doesn't integrate with itself (you have multiple overlapping fields but cannot follow a single document through an established process). I could go on. Review collected by and hosted on G2.com.

It is a good, solid and flexible payroll tool. The product and support will work for any organization which does not need services beyond payroll and has a timekeeping system that will export to CSV. Review collected by and hosted on G2.com.

Nothing. They tailored their services to my needs. Review collected by and hosted on G2.com.

Regardless of your payroll size or your accounting abilities, Execupay treats you with respect. They realize that I'm busy running my business and if I forget to turn in my payroll, they contact me with reminders regarding my looming deadline. They make my payroll responsibilities easy. Review collected by and hosted on G2.com.

There is not much we dislike, Execupay has been great to work with! Review collected by and hosted on G2.com.

Unexplainable and inconsistent errors while processing payroll, such as duplicate lines of pay codes. Was not thorough in resolving issues with payroll tax agencies which required multiple follow up. Review collected by and hosted on G2.com.

Watch the accuracy of the program. Review pre-process reports. Review collected by and hosted on G2.com.

The payroll system software is not optimal. Also, I have a hard time getting employees into their personal portals to access their own payroll data. Review collected by and hosted on G2.com.