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eviivo suite Reviews & Product Details

Pamela T.
PT
Owner
Hospitality
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about eviivo suite?

I am so pleased with the comprehensive features of Eviivo Suite, such as the ability to integrate with OTA’s, and how they provide great customer service through live chat. I have experienced an improvement in direct bookings, automation of tasks, and overall efficiency. I also, like that my staff is able to access the saftware and have found it to be user friendly. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

I integrated to eviivo 7 years ago. Initially it was a bit difficult. I've had great experiences since, once overcoming the early hurdles, the software has been quite beneficial and user-friendly. Review collected by and hosted on G2.com.

What problems is eviivo suite solving and how is that benefiting you?

Eviivo has improved our efficiency. I spent less time on administrative tasks, which has lead to more time for guest interaction. I have seen our revenue grow through increased direct bookings and an uptick in revenue. As my business grows, having this system has been invaluable. Review collected by and hosted on G2.com.

eviivo suite Overview

What is eviivo suite?

eviivo Suite is an award-winning, cloud-based booking and property management platform, built to help property managers, hoteliers and hosts go further, faster and simplify without compromise. Transforming collaboration, it provides an easy way to manage bookings, guests, property owners and online travel agencies (OTAs). No matter how complex your accommodation business is, eviivo Suite makes the day-to-day so much smoother. eviivo features: • Property Manager: the easy way to manage bookings, guests, owners & travel agencies with eviivo’s unrivalled all-in-one property management platform • Website Manager: a stunning highly customisable booking engine to strengthen your brand and boost direct bookings like no other • Channel Manager: channels that sing to your tune and run themselves with unparalleled OTA integrations and full automated mapping • Payment Manager: airtight security and unmatched payment automation with built-in support for the widest choice of card processors • Guest Manager: never miss a beat with eviivo’s AI-powered unified Inbox with superior seamless communications and integration with OTA guest services • Promo Manager: ultimate pricing and packaging flexibility with unmatched support for the sale of extra products and services • Performance Manager: powerful KPIs, user-defined analytics, painless reconciliations for top results and the smoothest back-office integration • Owner Manager: extensive multi-everything functionality for all your stakeholders enabling portfolio growth, trust, transparency and full team participation • eviivo Mobile: out of reach, but never out of touch with eviivo’s most comprehensive mobile app eviivo’s Promise: - Less to buy - avoid spiralling add-on costs - Less to learn and train on – faster ramp-up for staff - Less to support - no vendor merry-go-round or finger-pointing - Less to maintain – avoid API compatibility nightmares - Less to worry about! – designed for a better work-life balance. The bottom line? Growing Yours. More bookings. Less effort.  See why eviivo is trusted by more than 28,000 properties worldwide!

eviivo suite Details
Languages Supported
German, English, French, Italian, Portuguese, Spanish
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Product Description

eviivo Suite’s all-in-one platform frees accommodation service providers to go further, faster, and to simplify without compromise. By replacing clunky legacy systems with a seamless, unified platform, eviivo offers easy, one-click automation from back-office to front-office - for a single property or an entire portfolio.


Seller Details
Seller
eviivo
Year Founded
2003
HQ Location
N/A
Twitter
@eviivo
2,974 Twitter followers
LinkedIn® Page
www.linkedin.com
167 employees on LinkedIn®

EG
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Recent eviivo suite Reviews

Steve D.
SD
Steve D.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy to use interface using the mobile app"
eviivo Suite is incredibly user-friendly, especially the mobile app which we can perform most of the day-to-day tasks on very quickly. We were impr...
Leora V.
LV
Leora V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best All in One Booking Engine and Property Management Software"
Easy to use direct bookings, reservation management and guest commuication system. Helpful Mobile App. Block and manage accomodation bookings for E...
Pamela T.
PT
Pamela T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Unleashing the Full Potential of Eviivo Suite"
I am so pleased with the comprehensive features of Eviivo Suite, such as the ability to integrate with OTA’s, and how they provide great customer ...

eviivo suite Pricing

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eviivo suite Media

eviivo suite Demo - eviivo Property Manager
- Instant booking confirmations - Contactless check-in, check-out - Payments, invoices, taxes - Rates, promos, extras & multi-media
eviivo suite Demo - eviivo Channel Manager
- Deepest OTA integration - 1-click connection, 2-way sync - Rates, availability, photos, amenities, promos, extras, taxes and policies
eviivo suite Demo - eviivo Website Manager
- Powerful Booking Engine - Stunning templated website - Mobile & SEO friendly - Commission-free
eviivo suite Demo - eviivo Payment Manager
- Airtight payment security - Full native level 1 PCI compliance - Unparalleled automation - Visa, Mastercard, Amex, PayPal & more
eviivo suite Demo - eviivo Guest Manager
- Unified guest messaging - Multi-channel automation - AI-powered 24/7 Concierge - Customisable email designs - Guest reviews and preferences
eviivo suite Demo - eviivo Promo Manager
- Dynamic pricing - Web exclusive promos - Targeted promo codes - Packages, special offers - Early bird, last minute, length of stay
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8 out of 9 Total Reviews for eviivo suite

3.6 out of 5
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eviivo suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Josie G.
JG
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eviivo suite?

We have been using Eviivo for 5 years now. All the staff is extremely helpful and responsive when any issues arise, and they are quick to solve them. We aren't a huge lodging establishment, but Eviivo makes us feel like a priority and a part of the team anytime help is needed. The Iris Garden Downtown Cottages & Suites in Nashville, Indiana highly recommends Eviivo Suite. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

I have nothing negative to contribute about eviivo suite. Review collected by and hosted on G2.com.

What problems is eviivo suite solving and how is that benefiting you?

Jamey King, the Senior Executive Marketing Manager, went out of his way to come and meet with us one on one to learn about our lodging establishment, as well as teach us about many aspects of eviivo we had no idea existed. We have rebuilt our website (at no extra cost) through a service eviivo offers. They have helped us become more efficient and established in our online presence. Review collected by and hosted on G2.com.

Steve D.
SD
Internal Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eviivo suite?

eviivo Suite is incredibly user-friendly, especially the mobile app which we can perform most of the day-to-day tasks on very quickly. We were impressed by how quickly we started receiving bookings after completing the onboarding process with the help of their online resource, eviivo University. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

While the software is generally intuitive, some advanced features could have more detailed explanations in the help documentation Review collected by and hosted on G2.com.

What problems is eviivo suite solving and how is that benefiting you?

eviivo Suite helped solve operating the vacation rental business professionaly in the modern digital world while still being able to make time for the personal touches as the team likes to still be hands on with guests. Review collected by and hosted on G2.com.

Leora V.
LV
Director of Marketing and Development and Co- Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eviivo suite?

Easy to use direct bookings, reservation management and guest commuication system. Helpful Mobile App. Block and manage accomodation bookings for Events with ease. Latest channel opportunities and management. Eviivo custome support is responsive and also offers educational articles. Helpful Promotional opportunities. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

Every feature is helpful and Eviivo suites continues to make improvements. Review collected by and hosted on G2.com.

What problems is eviivo suite solving and how is that benefiting you?

Eviivo offers new promotional opportunities and continues to expand channel offerings. Behind the scenes they are working to increase your online presence and keep up woith all online compliance issues. Eviivo also works to improve property management and communication. Review collected by and hosted on G2.com.

James S.
JS
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about eviivo suite?

Simple platform to navigate and allows me to capture every reservation via the mobile app. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

I do not have any dislikes at the moment Review collected by and hosted on G2.com.

What problems is eviivo suite solving and how is that benefiting you?

I am often trying to manage my business in many different roles and therefore I am not able to always be in my office. The Mobile app allows me to work with my staff and streamline my day to day operations. Review collected by and hosted on G2.com.

DP
Customer Service Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eviivo suite?

Easy to use, no issues with bookings or payments or notifications. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

Speed has gotten better but could be better Review collected by and hosted on G2.com.

What problems is eviivo suite solving and how is that benefiting you?

Stopped arrival emails if guests still owe money Review collected by and hosted on G2.com.

KW
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eviivo suite?

While pricing seemed attractive they could not deliver leaving me and numerous others without service. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

All of us on Webervations and RexOvations were forced to convert to Eviivo. They closed our booking engines without providing ample support for converting us to the new system leaving numerous and maybe hundreds of lodging sites with no online booking presence. We are talking about thousands of dollars in losses. Review collected by and hosted on G2.com.

Recommendations to others considering eviivo suite:

Do not recommend Review collected by and hosted on G2.com.

What problems is eviivo suite solving and how is that benefiting you?

Customer service was nice, if we could get a hold of them at all, but every promise to convert did not happen. The message is "There has been an issue with importing data". OK, then leave the old booking engine open until issues are resolved. They shut down Webervations and RezOvations before they were technically able to convert to their system. Review collected by and hosted on G2.com.

TD
owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about eviivo suite?

That I have not yet signed a contract with them Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

We were using rezovation, when eviivo bought them. They promisedto move all our info to their program and migrate us to their software. Keeping us up to date. So far about three months, and we can't talk to anyone at eviivo. have left messages at their sales number and a few other numbers we managed to find on the internet. Now when we call, their message just says "the mailbox cannot accept messages"...NO WONDER!!! TRY RETURNING A CALL OR TWO. Pretty sure they are stringing us along until we have no other options.. Have left reviews at some other sites and got one reply.."I will have one of my colleagues call you... Wanna Guess?? Still waiting for that colleague to call. After reading the review on TripAdvisor { https://www.tripadvisor.com/ShowTopic-g1-i11064-k8572240-Cancellation_of_Eviivo_booking-World.html } maybe I'm thankful.. Review collected by and hosted on G2.com.

Recommendations to others considering eviivo suite:

RUN>>>>>RUN>>>>>AND KEEP RUNNING. LOK AT HOTELIER, SKYTOUCH, OR ANY OTHER SOFTWARE Review collected by and hosted on G2.com.

What problems is eviivo suite solving and how is that benefiting you?

Worst customer service ever!!! Review collected by and hosted on G2.com.

Ahmed F.
AF
Certified Personal Trainer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about eviivo suite?

Graphical User Interface is pretty good and to the point. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

Nothing so far, still in the exploration status. Review collected by and hosted on G2.com.

What problems is eviivo suite solving and how is that benefiting you?

Ease of interaction and interfacing with other applications. Review collected by and hosted on G2.com.