I like all the different features. I appreciated the customer support. It was timely and useful. It was rather user-friendly Review collected by and hosted on G2.com.
I was not able to feel comfortable with the Event Hub. Review collected by and hosted on G2.com.
Easy to manage orders, widgets, easy to understand and find menus, log in and get on without much support!
Webpage is great, if you choose to use it, embeds easy and straight forward, if you want to use your own domain no problem.
Support is responsive Review collected by and hosted on G2.com.
The agenda builder is not exportable, at all. You can export sessions if your event insists each registrant has to choose a particular session. For conferences, our registrants attend every session, so oddly, none of the agenda is exportable.
Speakers you add to the agenda are not exportable.
When we first joined we asked where the embedded widget for speakers was, and they didn't have one. We were pleasantly surprised they created one very quickly and emailed us back! Bravo!
No drag and drop schedule builder. This is a must for modern conference organisers.
We pass our fee's on to our registrants, but this is still not a cheap registration platform and we are considering leaving. If these fundemental features Review collected by and hosted on G2.com.
Eventzilla streamlines everything smoothly and has wonderful customer service to fix issues that may arise. I have used the site for several years to allow for online registration for a co-parenting class. I have the attendees pay the minor processing fee (which is currently $1) and their payment goes directly to paypal. I can send reminders, move registrations to different dates, and cancel registrants. It has been easy to integrate into my online website and they have been accommodating in securing a short, easy URL for registrations. Review collected by and hosted on G2.com.
My program is a recurring feature so that has has difficulties in the past if the registration page is updated to allow for new features and my site is based on old information. Otherwise, I have no other complaints. Review collected by and hosted on G2.com.
It is very easy to set up an account and create events. I had an issue setting up the payment portal but a quick call to Customer Support resolved it within minutes. It was on my end and not Eventzilla. I have used it 3 times and I'm in the process of setting up another event for our Holiday Gathering. Review collected by and hosted on G2.com.
When I first used Eventzilla, I was not a fan of the interface. Now it is much easier to navigate. Review collected by and hosted on G2.com.
Simple and intuitive dashboard, simple access to metrics, and great ease of use. Review collected by and hosted on G2.com.
Could use more event branding options and page designs. Review collected by and hosted on G2.com.
It is easy to set up and has a lot of customizable features. Its also user friendly for event attendees. Review collected by and hosted on G2.com.
I think they can benefit from adding more employees to provided faster customer service. Review collected by and hosted on G2.com.
It quickly let's my users register for events Review collected by and hosted on G2.com.
Some features could be improved, and updates come out of nowhere Review collected by and hosted on G2.com.
I absolutely love the flexibility with how you take payments. Review collected by and hosted on G2.com.
It has a little bit of a learning curve, some of the menus are not naturally intuitive. But, once you figure them out once it is easy to use. Review collected by and hosted on G2.com.
It really sells. each time I come, My event sells. Review collected by and hosted on G2.com.
Limited email marketing options. So must add email marketing features so that we can use it more effectively. Review collected by and hosted on G2.com.
Eventzilla has everything you could want in an event and ticketing software package. It's loaded with helpful features and offers benefits that their competitors don't. They've been around since at least 2015 and have a sustainable business model and history. If you're doing anything for paid events, Eventzilla is a solid choice. The features and functions they provide more than outweigh the per-ticket cost.
The amount you can do with it is extensive, including adding a widget to your website that allows people to buy while visiting. They create event pages for you on their site, and you can CNAME to that page using your DNS setup with whatever URL you want, for every event.
They also have helpful tech support. I ran into an issue with the payment processing using Stripe, and they responded in a few hours and worked through it with me Review collected by and hosted on G2.com.
They appear to be aimed toward high-ticket cost events. If you're starting with low-ticket events, there may be better options. But their free plans are great! So either go free or go big. Review collected by and hosted on G2.com.
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