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eSPACE Reviews & Product Details

DM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSPACE?

It is a simple software to use. It also gives you the ability to build out your spaces to simplify for guests who may need to submit a Work Order. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

They are not intergrated with Slack. Test, that have said that they are working on it. Review collected by and hosted on G2.com.

What problems is eSPACE solving and how is that benefiting you?

It serves as our work order management system and it has works for all members of our team. Review collected by and hosted on G2.com.

eSPACE Overview

What is eSPACE?

eSpace by Smart Church solutions is a all-in-one facility management tool specifically tailored for churches. Going beyond mere management, our platform encompasses every facet of church facility operations, from events, setup/teardowns to work orders, asset tracking, preventative maintenance, and a plethora of advanced features. Over 1,200 churches utilize this software to manage over 46k assets, 126k rooms and 1.2 million work orders. Key Modules: eSPACE Event Scheduler: Seamless management of church events with integrated billing/invoicing, event registration, and state-of-the-art IoT integrations, including HVAC, Door Access Control, Lights, Digital Signage, Google, Outlook, and Zoom. eSPACE Work Order and Asset Management: Elevate how you handle work orders, asset tracking, and preventive maintenance with an intuitive interface and robust tracking systems. Unparalleled Integrations: Our flexible platform not only supports IoT integrations but also seamlessly connects with 17 leading church management softwares, including Church Community Builder, Planning Center Online, ACS Technologies, Rock, Touchpoint, Ministry Platform, and more. Data-Driven Insights: Harness the power of eSPACE's analytical capabilities to gain actionable insights from your facility operations, optimize resource allocation, and drive impactful decisions for your church community. Unmatched Support: At Smart Church Solutions, our dedicated support team is more than just customer service; we're your partners in mission. Whether you're in the implementation phase, need technical assistance, or simply have a query, our experts are a call or click away. Stay Mobile with eSPACE: Our free mobile app ensures you stay connected, allowing you to manage events, work orders, and assets on-the-go, enhancing responsiveness and efficiency. Why eSPACE? Churches are more than buildings; they're communities. And to keep these communities thriving, a seamless backend management is crucial. eSPACE brings this vision to life, making facility management efficient, intuitive, and in harmony with your church's mission. Explore what eSPACE can do for your church. Get a free demo today: https://www.smartchurchsolutions.com/learn-more/

eSPACE Details
Discussions
eSPACE Community
Languages Supported
English
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Seller Details
Year Founded
2008
HQ Location
Charlotte, NC
Twitter
@smartchurch1
10,123 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Description

At Smart Church Solutions, we understand the unique challenges of managing church facilities. As industry leaders, we offer an integrated suite of solutions to address every facet of church facility operations: 🔹 Cutting-Edge Facility Management Software: Our platform streamlines Event Scheduling and Work Order Management, ensuring your church events and maintenance tasks run seamlessly. 🔹 IoT Empowerment: We bridge the gap between your church facilities and the future with IoT integrations for HVAC, Access Control, and Digital Signage, bringing efficiency and modernity to your operations. 🔹 Seamless Church Management Software Integrations: We seamlessly integrate with leading Church Management Software platforms such as CCB, ACS, Planning Center, Touchpoint, Churchteams, and many others, ensuring holistic management. 🔹 Facility Condition Assessments: Gain a clear understanding of your facility's health with our detailed assessments, empowering you to make informed decisions about maintenance and upgrades. 🔹 Expertise in Owners Rep and Project Management: With our skilled project management services, ensure your facility projects are executed efficiently, on time, and within budget. 🔹 Consulting Services: Benefit from our vast industry experience with facility and facility management consulting tailored to address your unique challenges. At Smart Church Solutions, we're not just a service provider; we're your partners in mission, ensuring your church facilities support and enhance your ministry's goals.


Lee C.
LC
Overview Provided by:

Recent eSPACE Reviews

Hawana T.
HT
Hawana T.Small-Business (50 or fewer emp.)
4.0 out of 5
"After one year"
It does have lots of features. The built in event report is bulky but nice. Customer support is constant, I get answers from the same person.
DM
Daniel M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great solution for teams of any size and with multiple locations"
It is a simple software to use. It also gives you the ability to build out your spaces to simplify for guests who may need to submit a Work Order.
JS
Jason S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Well rounded solution for your facility"
Espace is great because it allows you to keep track of events and work orders in one centralized location. It has really streamlined my operation...
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eSPACE Media

eSPACE Demo - Home Page
This is the desktop homepage of eSpace
eSPACE Demo - Work Order Management Analytics
Visualized data for work orders
eSPACE Demo - Create a new Work Order
UI of creating a new work order in eSPACE
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Have you used eSPACE before?
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Video Reviews

11 out of 12 Total Reviews for eSPACE

4.3 out of 5
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11 out of 12 Total Reviews for eSPACE
4.3 out of 5
11 out of 12 Total Reviews for eSPACE
4.3 out of 5

eSPACE Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for eSPACEQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
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Hawana T.
HT
Events Coordinator and Facilities Admin
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSPACE?

It does have lots of features. The built in event report is bulky but nice. Customer support is constant, I get answers from the same person. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

I want to be able to pull the data out for other reports. There are limits to how these can be customized. Looking at the built in report, I know that the options exist, I just can't toggle them in the report generator. I can fit more on a page than the built in report. We don't have a tablet for all the setup crew, way too expensive. As an admin, I was only about two weeks ahead of the rest of my users. I have made many short how to videos for my staff. The one hour overview was too overwhelming for the regular users. The user community would be better if more users participated. It takes x number of upvotes to get a new feature sent to development. There are not enough people to get those upvotes. Review collected by and hosted on G2.com.

What problems is eSPACE solving and how is that benefiting you?

We have hundreds of events per month. We can't function without a booking product. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about eSPACE?

eSPACE is very helpful for making sure all events from my department are approved. It's easy to create events, save, and submit them, and to navigate the interface to view calendars and reserved spaces. I also like the notification noise eSPACE makes when you submit something! Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

eSPACE has a few annoying glitches that get in the way of creating accurate events. The one I run into all the time is that the start time of an event will automatically change if you change the setup time, so I've run into problems with this. Review collected by and hosted on G2.com.

What problems is eSPACE solving and how is that benefiting you?

Using eSPACE is helping our department to handle communication with all involved departments, especially facilities, and make sure all of our ducks are in a row before a big event. Review collected by and hosted on G2.com.

AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSPACE?

The ability to integrate our calander and work orders, with the option to integrate HVAC systems and door controls. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

I am working to integrate our door controls and HVAC systems. Our systems are slightly outdated and eSpace does not currently support the platforms. Review collected by and hosted on G2.com.

What problems is eSPACE solving and how is that benefiting you?

Simple work order management at a much lower cost than our previous system. Review collected by and hosted on G2.com.

JS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSPACE?

Espace is great because it allows you to keep track of events and work orders in one centralized location. It has really streamlined my operations and allowed me to get more work completed. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

I have yet to find any issues in the year we've be using the platform Review collected by and hosted on G2.com.

What problems is eSPACE solving and how is that benefiting you?

Communication Review collected by and hosted on G2.com.

Jacque P.
JP
Administrative Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about eSPACE?

eSpace is a cloud-based room and resource management software program. We began using it in fall 2020 as a better way to reserve rooms and other resources in our building and promote better knowledge and communication among the staff. Using eSpace has accomplished those goals over time. It is an advantage to have cloud-based management software that everyone can access at any time. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

Unfortunately, as with any program, there are pluses and minuses. One minus with e-Space is that it takes time to transition to it. We had to transition in stages, and although we have implemented most features a year and a half later, there are still features that we have not begun using yet. Another minus is the approval process. When a room or resource is reserved for an event or meeting and submitted, the e-Space administrator (you will need one of those!) pre-approves the meeting. It is then sent to other sub-administrators for approval. (Sub-administrators are others who need to know about the event such as facility staff, media staff, catering, etc.) Once approved by them, the meeting/event goes on the calendar. But, if you change the details of the event/meeting (time, date, number of attendees, etc.), the approval process starts over. The time it takes to go through the process again is an issue if the event/meeting is time-sensitive and has caused problems for us. Review collected by and hosted on G2.com.

What problems is eSPACE solving and how is that benefiting you?

We have solved the problem of duplicate reservations for space and building resources because e-Space lets you know before the reservation is submitted if there is a conflict. There is also a feature that allows you to see not only the events on the calendar, but also those in the approval process. Another e-Space feature we are trying to get our staff to use is the "Conversations" feature. It replaces email and allows "hallway" conversations to be formally attached to the event reservation so that anyone that needs to know can see the discussion and stay "in the loop." Review collected by and hosted on G2.com.

Tony P.
TP
I
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eSPACE?

Easy to respond to requests and mark as completed or vlosed Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

No mobile app for iPhone or android for now Review collected by and hosted on G2.com.

What problems is eSPACE solving and how is that benefiting you?

It managed all of our iT and facilities work orders Review collected by and hosted on G2.com.

Jason P.
JP
Associate Pastor of Administration
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
JK
Business Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about eSPACE?

It's easy to use for the user, and it can help in a variety of ways. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

The searchability function could probably be better. Review collected by and hosted on G2.com.

What problems is eSPACE solving and how is that benefiting you?

Facility management, and IT requests. Review collected by and hosted on G2.com.

DR
EGroups Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about eSPACE?

I like espace it keeps our organization of over 300 employees organized when it comes to rooms available for meetings and work spaces Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

Scheduling a space takes a little longer than I would like. Hard to quickly find what rooms are available Review collected by and hosted on G2.com.

Recommendations to others considering eSPACE:

it’s a very good system and definitely works well for a large organization and keeps employees accountable for rooms and spaces used Review collected by and hosted on G2.com.

What problems is eSPACE solving and how is that benefiting you?

We have limited office and room space this helps our fast paced organization stay in communication when it comes to scheduling rooms and spaces Review collected by and hosted on G2.com.

Verified User in Religious Institutions
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about eSPACE?

This software is easy to use. It allows for room/event management with resources and multiple approval levels. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

The Calendar is slow to load and because of the amount of events the list is long to scroll throug. Review collected by and hosted on G2.com.

What problems is eSPACE solving and how is that benefiting you?

Scheduling rooms and resources without conflicting with other departments, turning maintenance workorders in. Review collected by and hosted on G2.com.