Eseye Reviews & Product Details - Page 3

Thanks so much for the glowing review! We really appreciate your time and it's great to hear about your positive experience working with our Customer Success team. Our 98.3% customer satisfaction score and Net Promoter Score (NPS) of +50 (the same as Apple) reflect our dedication to customer support.

We're glad to hear that you find our IoT integration solutions effortless and efficient. We strive to provide seamless integration to simplify implementation and usage.

We appreciate your feedback about our customer support and are constantly working to improve our response times to better serve our customers. You may be interested in comparing our different service desk and support packages, more info here: https://www.eseye.com/resources/solution-papers/service-desk-support-options/

Thank you for your positive feedback on our Infinity IoT Connectivity Management Platform and global connectivity. We appreciate your comments on our competitive pricing and great customer service.

Unfortunately NB-IoT does have limited support for roaming - the ecosystem is quite fragmented. The NB-IoT specification must be supported in each country a device is intended to connect in, meaning an IoT device could become inoperable if an operator doesn’t have a local presence. We recently put together this guide to provide everything you need to know about NB-IoT, including its features and capabilities to help businesses decide if it's the right connectivity choice for their IoT deployment versus other choices like LTE-M. Check it out here: https://www.eseye.com/resources/iot-explained/nb-iot-for-m2m-and-iot-everything-you-need-to-know/

Thank you again for choosing Eseye!

Thank you very much for taking the time to review us. We're really pleased you're happy with our customer support service and connectivity management portal. If you'd like to explore our purchased service level agreement plans, please visit https://www.eseye.com/resources/solution-papers/service-desk-support-options/

Thank you for sharing your positive experience with Eseye. We are thrilled to hear that you are happy with the technical support provided by our team. We are committed to delivering top-notch service to all our customers. If you ever have any questions or need assistance with fleet tracking and logistics optimization, please don't hesitate to reach out. Thank you for choosing Eseye.

We are delighted to read your feedback, thank you for sharing Tiziana. We're enormously proud to provide the gold standard in cellular IoT connectivity with total global coverage from a single eSIM. It's pleasing to hear that by partnering with us you have overcome the complexity of connecting and managing thousands of IoT devices in multiple countries.

We apologize for the inconvenience caused by the server issues and data traffic loss. Our team is dedicated to continuously improving our services and addressing any challenges to ensure a seamless experience for our customers. Thank you for choosing Eseye as your connectivity partner.