ERPLY Retail Platform Reviews & Product Details

You can customize a lot of things within Erply, and you can leverage a lot of the APIs to connect it with other products and services. Review collected by and hosted on G2.com.

There is pretty much 0 support. We're supposedly on the Enterprise-level plan, but we're being treated as if we're on a free trial. Support doesn't respond to requests. If they do respond, it's the most generic response or a notification about how they're closing the support request due to inactivity.

The product has a lot of potential but has no actual strategy behind its development, from what I can tell. (Who pays senior developers to create a custom help center solution?)

The team doesn't care about your pain points or issues. They just develop arbitrary features and don't have any section to collect user feedback. We're a paying customer and have been for the past 4+ years, but I'm already looking for other solutions because this company refuses to provide us with support—even if we offered to pay for it.

Erply doesn't care about you. They'll take your monthly payments but leave you without any of the support required. If you need a half-baked product with zero support, this is the best option! Review collected by and hosted on G2.com.