Equisoft/connect Reviews (26)

Reviews

Equisoft/connect Reviews (26)

4.4
26 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and the ability to organize client information effectively. Many appreciate how it centralizes tasks, communications, and documents, enhancing overall productivity. However, some users note that the email functionality could be improved.
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Katia L.
KL
Katia L.
Représentante de courtier en épargne collective
Small-Business (50 or fewer emp.)
"Perfect CRM for my job!!"
5/5
What do you like best about Equisoft/connect?

Everything!!! Managing my clients, tasks, group emails, the multiple possible reports... Review collected by and hosted on G2.com.

What do you dislike about Equisoft/connect?

To date, I have nothing negative to say, everything is perfect for me. Review collected by and hosted on G2.com.

Chuck N.
CN
Chuck N.
Chartered Financial Consultant
Small-Business (50 or fewer emp.)
"So glad I found this software."
5/5
What do you like best about Equisoft/connect?

Equisoft Connect is the best CRM and planning tool for Life Insurance advisors. The ability to link activities, clients, policies, documents, mileage and opportunities is fantastic. Equisoft gave me the ability to become truly paperless. Review collected by and hosted on G2.com.

What do you dislike about Equisoft/connect?

The program has features that are not advertised or known. For example, I have discovered a mileage-tracking ability. Review collected by and hosted on G2.com.

PB
Patrice B.
Small-Business (50 or fewer emp.)
"Complete"
4.5/5
What do you like best about Equisoft/connect?

Possibility to enter a multitude of information or databases. Very powerful tools to make queries and create reports in order to analyze the data. Review collected by and hosted on G2.com.

What do you dislike about Equisoft/connect?

The presentation of the screens for data entry is not very "user friendly." Review collected by and hosted on G2.com.

Simon T.
ST
Simon T.
Small-Business (50 or fewer emp.)
"Solid system but customer service and training lacking"
3.5/5
What do you like best about Equisoft/connect?

Great all in one CRM solution with full integration for calendar and em-mail. Review collected by and hosted on G2.com.

What do you dislike about Equisoft/connect?

Not enough automation and intuitiveness for a modern CRM. Also a lack of training and responsiveness from customer service. Review collected by and hosted on G2.com.

Pascal L.
PL
Pascal L.
Représentant en investissement
Small-Business (50 or fewer emp.)
"Very intuitive and simple to use."
5/5
What do you like best about Equisoft/connect?

The archive of all communication with clients. Everything is secure. Review collected by and hosted on G2.com.

What do you dislike about Equisoft/connect?

The CRM is very powerfull. I can't see any downside. Review collected by and hosted on G2.com.

LD
Laura D.
Accountant
"Equisoft/Connect keeps us well connected with our Clients!"
5/5
What do you like best about Equisoft/connect?

Equisoft is great for keeping track of our clients and their investment and insurance accounts with us! We use it exclusively to track the activities of our clients and our staff members. Equisoft helps us to be well organized and to take great care of our clients. Review collected by and hosted on G2.com.

What do you dislike about Equisoft/connect?

We have been pleased with Equisoft and its functionality. We can send a service ticket to Equisoft if we are experiencing any difficulties and the service team has been great at taking care of our needs. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Equisoft Review - Kris Svirkov"
5/5
What do you like best about Equisoft/connect?

The calendar. It tracks appointments under contact names. The task tracker is great for maintaining follow-ups. It also stores documents for compliance purposes. The software was built by a true financial advisor. It covers all areas of tracking and it is great for compliance as well as remembering information from a client meeting. Review collected by and hosted on G2.com.

What do you dislike about Equisoft/connect?

Only one small thing. There is no area for Contingent Beneficiaries. There should be a drop-down for Primary and Secondary Beneficiaries in the beneficiary area. Review collected by and hosted on G2.com.

Gennaro N.
GN
Gennaro N.
Financial planner
"Pros and cons"
4.5/5
What do you like best about Equisoft/connect?

Logging communications with my contacts. Linking other related contacts to each other. Phone call recordings. Custumizable pdf forms to my data. Review collected by and hosted on G2.com.

What do you dislike about Equisoft/connect?

The viewing format. I'm used t on office outlook format. It would be nice if it resembles it. Not crazy on the email format. Much prefer the MS outlook format. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to use policy administration solution"
4.5/5
What do you like best about Equisoft/connect?

Gets the job done efficiently and quickly without any hassle. It's user interface looks stunning and offers ease while using the app. The features arr eay to understand for first time users. Review collected by and hosted on G2.com.

What do you dislike about Equisoft/connect?

There is nothing I dislike maybe the customer service could be better. Also the price point can be modified I personally found it on the pricier side. Otherwise no cons Review collected by and hosted on G2.com.

Serge V.
SV
Serge V.
Financial security advisor
Small-Business (50 or fewer emp.)
"I have been using Equisoft/connect for almost 5 years. This CRM is a powerhouse."
5/5
What do you like best about Equisoft/connect?

I can centralize all my tasks in one place and retrieve them at the right time. Review collected by and hosted on G2.com.

What do you dislike about Equisoft/connect?

I would like to be able to switch from English to French by using a simple button without going to setup. Review collected by and hosted on G2.com.