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Eppo Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Eppo Media

Eppo Demo - Plan
Run experiment scenarios with self-serve power analysis. Centralize and coordinate experiment sequences across teams.
Eppo Demo - Setup
Easily integrate with existing feature flags, or use Eppo’s feature flag SDK to confidently launch, remotely configure, and rollout experiments from a common UI
Eppo Demo - Monitor
Trust that experiments are healthy with diagnostics (and automated Slack alerts) for traffic imbalances, anomalous metric drops, instrumentation gaps, and data pipeline errors.
Eppo Demo - Report
Bring teams together with beautiful, accessible reports. Grow a scientific culture with centralized, consistent scorecards built around core business metrics.
Eppo Demo - Deep-dive
Go deeper on experiment results and understand root causes. Slice results by core subject segmentations using warehouse data.
Eppo Demo - Decide
Eppo applies bleeding edge statistical methods to warehouse-based business metrics, controlling false positive and false negative rates.
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Eppo Reviews (41)

Reviews

Eppo Reviews (41)

4.7
41 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Eppo for its ease of use and intuitive interface, which simplifies the experimentation process and enhances data analysis. The platform's ability to integrate seamlessly with existing data warehouses allows teams to run experiments efficiently, leading to faster decision-making. However, some users note that the setup can be complex and may require additional engineering support.

Pros & Cons

Generated from real user reviews
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Matias  W.
MW
Mid-Market (51-1000 emp.)
"Eppo helped us speed up the experimentation process"
What do you like best about Eppo?

I like the most that Eppo handles all of the calculations around the facts, so this makes the experimentation process available for all the company. And also brings consistency in the way metrics are computed Review collected by and hosted on G2.com.

What do you dislike about Eppo?

There are a lot of definitions to implement in our warehouse, so i would expect to have cleaer guidelines for scaling the projects: good practices about table materialization, duplication of models (facts-entry points), naming conventions, etc.

Also best practices to integrate feature flags with the experiments, as usually feature flags are implemented by different teams that the ones actually following up on the experiments Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly: Eppo Streamlines Experimentation"
What do you like best about Eppo?

Eppo is remarkably easy to use and quick to set up. Eppo has an intuitive interface which makes experimentation measurement a breeze, and the team are very responsive and accommodating, incorporating user feedback into their Product Roadmap. Their commitment to continuous improvement and frequent updates ensures a cutting-edge experience. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

While Eppo excels in many aspects, a recent concern has been a slight increase in our Data Warehouse costs. Pinpointing the source of this increase has been a bit challenging, but the Eppo support as always on hand to help answer questions. Review collected by and hosted on G2.com.

Emily B.
EB
Mid-Market (51-1000 emp.)
"Eppo has been a game changer for our A/B Testing program!"
What do you like best about Eppo?

Eppo saves us a ton of time creating and monitoring A/B tests. I love the feature to detect a traffic imbalance - this has saved us multiple times in situations where we had a bug in the bucketing logic. I have been really impressed with the statistical sophistication of Eppo; features like CUPED and the sample size calculator have sped up the process and reduced test durations. Overall, Eppo has reduced the time PMs spend on A/Bs by over 50% and is well-loved by folks at The Zebra. The team at Eppo is so responsive and helpful too, and I predict we will be working with them for a long time. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

Not many downsides, it is a fairly new product so there are sometimes minor UI bugs and frustrations, but the team is very responsive and fixes issues quickly. Review collected by and hosted on G2.com.

Ryan K.
RK
VP of Engineering
Computer Software
Small-Business (50 or fewer emp.)
"Eppo is a game changer for platform reliability"
What do you like best about Eppo?

1. Eppo makes experiment setup easy for engineers with metric collections

2. Eppo is powered off of our Snowflake Data Warehouse, making it easy to integrate complex metrics that require joins across multiple data types, or events that happen signficantly after experiment diversion.

3. Eppo made it easy to create new fact tables for diversion criteria, simplifying metric creation (we were able to key data off of both messages and tenants in minutes, something we struggled to get working with a competing product for weeks).

4. Eppo slices (split by) make it easy to investigate unexpected experiment impact or results

5. The UI is simpler and easier to understand than competing products, while also containing a more powerful feature set.

I've actively recommended Eppo to other startups and one of our VCs. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

Eppo has a few experiment measurement features we'd really like support for, and I'm sure they'll get to these soon:

1. Pre-post experiments (useful for binary rollouts, runtime environment ugprades, etc that can't be experiment flagged). We've creatively worked around this limitation for now by altering the data we feed Eppo.

2. Automatic experiment updates on flag value ramps. It would be great to see Eppo understand that an Experiment has been ramped (e.g. 10->20% diversion) and for it to automatically update the expected diversion % after that point. Eppo automatically detects variation distribution and messages in the UI that the results are no longer valid, it would be nice to have a mode where it automatically adjusted it's expected variation when it detects stable traffic variations. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Very easy to use and powerful experimentation platform"
What do you like best about Eppo?

Eppo simplifies the entire experimentation process. The platform is straightforward to set up, and I'm particularly fond of its direct integration with our data warehouse. The Eppo support team is consistently prompt in addressing any inquiries and incorporating suggested features into their roadmap. Ultimately, it has significantly reduced the incremental costs associated with conducting experiments for our team. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

To save on query costs results only update once per day and when you add a new metric then you either need to wait or run a custom refresh which adds some friction to the process when trying to test whether the setup is correct. There have also been a few ui bugs but these were resolved quickly by the Eppo support team. Review collected by and hosted on G2.com.

Matt H.
MH
Mid-Market (51-1000 emp.)
"Eppo makes it fun and easy to do A/B tests again! It makes it painless to be statistically rigorous"
What do you like best about Eppo?

Without Eppo, running and analyzing A/B tests consistently (and accurately) in a company is a nightmare. Eppo makes it a breeze to set up metrics, and then handles the statistics automatically so you don't have to wrestle with it. The statistical calculations just fade into the background so you can focus on more interesting problems. Furthermore, Eppo displays the results in the most intuitive ways. It's easy to share the A/B tests with stakeholders and have them understand the outcome. You don't have to be a statistics expert to use and appreciate Eppo! Review collected by and hosted on G2.com.

What do you dislike about Eppo?

I don't really have any complaints about Eppo! It requires a bit of care to set up, but once it's set up, it's fairly plug-and-play. Review collected by and hosted on G2.com.

Mike G.
MG
Mid-Market (51-1000 emp.)
"Improves decision making that leads to greater impact"
What do you like best about Eppo?

We long suffered from training product managers on manual calculations of A/B test performance based on using traditional BI tools. Statistical significance is not the simplest concept to grasp, understand and utilize in the right ways. Confident we made wrong decisions based on miscalculating during A/Bs that were not stat sig. Eppo has unlocked our ability to standardize our decision making on A/Bs, increased our confidence in making those decisions, and has greatly increased our velocity to make decisions. That has multiple levels of value to an organization. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

I have not encountered a downside yet as an observer of the analysis it providers, but I am not a pure user. The ability to view performance is straight forward and the UI provides what I need for quick insights.

I'd love to see expansion into general product analytics in the future - confident the Eppo team could do better than tools like Amplitude. Review collected by and hosted on G2.com.

Filip S.
FS
Mid-Market (51-1000 emp.)
"Eppo enabled us to start experimenting."
What do you like best about Eppo?

The Eppo platform enabled us to start scaling up our use of A/B testing as a way of working. It clear to me that Eppo as a product and company is built up by subject matter experts and it really shows in everything they do. The fact that Eppo sits on top of our BigQuery means that we have full control of our data and at the same time can utilise the platform fully to help us experimenting without giving away our data to a 3rd party. I really like that it makes no assumptions on how we do analytics it just fits perfectly in our data and analytics architecture and strategy That it comes with built in feature toggle is an extra bonus. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

The UI still is a bit rough at some places and somethings are not as intuitive as I would like it to be. And some UX quirks makes some task takes longer than it needs to be. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Healdess Experimentation Platform: Eppo - A Game-Changer!"
What do you like best about Eppo?

I recently had the pleasure of using Eppo, and I must say, it has completely revolutionized the way we conduct experiments and analyze data. This experimentation platform truly deserves a five-star rating for its exceptional features, seamless integration, and unparalleled support.

First and foremost, Eppo's headless nature makes it a breeze to plug into our existing data warehouse. The simplicity and ease of integration were astonishing, saving us valuable time and effort. It seamlessly connects with our data infrastructure, allowing us to quickly access and utilize our data for experimentation purposes.

Moreover, the setup and onboarding process with Eppo were lightning fast. The platform's user-friendly interface and intuitive design made it a joy to navigate. We were up and running in no time, ready to explore and experiment with our data effectively.

What sets Eppo apart from other experimentation platforms is the incredible support provided by their seasoned data scientists. The level of expertise and guidance we received throughout our journey was truly unparalleled. The support team was not only responsive but also went above and beyond to ensure our questions were answered and our goals were met. Their knowledge and understanding of the platform helped us make the most of Eppo's powerful features, allowing us to extract meaningful insights from our experiments.

Eppo has become an invaluable asset to our organization. With its headless architecture, seamless integration, and swift onboarding process, it has significantly streamlined our experimentation workflow. The top-notch support from Eppo's seasoned data scientists has been a game-changer, providing us with the confidence and guidance we need to succeed.

I highly recommend Eppo to any data-driven organization or individual seeking a comprehensive and efficient experimentation platform. It's rare to find a tool that combines technical excellence with outstanding support, but Eppo truly delivers on both fronts. Give it a try, and you won't be disappointed! Review collected by and hosted on G2.com.

What do you dislike about Eppo?

One area where Eppo could improve is in providing a more streamlined way to translate insights into the plain language of stakeholders, such as product managers. While the platform excels in its technical capabilities and data analysis, a user-friendly feature or tool that simplifies the communication of key findings to non-technical team members would greatly enhance its overall usability and effectiveness. Review collected by and hosted on G2.com.

Margot V.
MV
Mid-Market (51-1000 emp.)
"A tool that ensures we're making better business decisions"
What do you like best about Eppo?

Eppo has enabled our business to make more sound decisions about our A/Bs, with its easy-to-read results page.

The sample size calculator has also greatly simplified the way we estimate how long a test takes and made me feel more confident sharing that with stakeholders.

Their response team has also been outstanding; any issues that we find are caught and handled quickly, and they've helped us all level up in our understanding of statistics. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

If you are not a stats-oriented person, the results page can seem overwhelming. Review collected by and hosted on G2.com.

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Eppo Features
Account-Level Analytics
Segmentation
Funnels
Monitoring
Feature Testing
Low-Code Interface
Reporting and Analytics