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15 Epoch Reviews
Overall Review Sentiment for Epoch
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Our company has a lot of events happening all the time and there was a alot of confusion on how to figure out what was going on and when. Epoch takes care of that by having all events in one place. It's integration with slack and gmail makes things even easier. Now employees are able to find out about events, attend, and provide feedback with minimal effort.
We have been able to use Epoch for events that you might not typically think of such a ongoing training courses and onboarding.
The customer support at Epoch is great. From ease of implementation to day to day support we can always count on them. Review collected by and hosted on G2.com.
Like any new product, there is always room for added features. One that we have been looking forward to re-occuring events. Epoch is always adding new features though, which is great to see! Review collected by and hosted on G2.com.
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As Zynga navigated being fully remote during the pandemic, we found that EX programming had a lot of friction surrounding every event. We struggled with creating events in consistent ways, addressing calendar overlaps and cross-programming debacles, advertising and collecting RSVPs, and intergrating EX event comms into Slack. Epoch solved all of this for us in one go-live! With Epoch online, we were able to reduce the management burden for everyone who drove EX during this particularly volatile and uncertain time in the company's history. The Epoch CX team were super responsive and implementation was pretty painless, compared to other elements of the HR tech stack.
One of the biggest wins was for our ERG leaders, who served as an integral part of our global scale and relevance strategy. These volunteer leaders immediately breathed a sign of relief when they could see a common calendar, create events that were cross-listed with other ERGs, advertise seamlessly through Slack, and collect RSVPs without friction! Between our EX teams, ERGs, and future of work team, Epoch utilization was through the roof, almost right from the start. Huge win for HR, the employees at large, and for Zynga at a time when EX mattered immensely to our shareholders. Review collected by and hosted on G2.com.
All of our expectations were met during our implementation of Epoch. No complaints! Review collected by and hosted on G2.com.
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We did not have an employee events platform prior to Epoch. Having a single place to communicate about all the cool events teams were hosting was super helpful. I used Epoch primarily for employee resource group (ERG) events. The built-in templates and surveys made it easy to promote initiatives and increase engagement while getting valuable feedback for future events. Review collected by and hosted on G2.com.
Our organization was large (5000+), and we weren't able to invite the entire company to our events. We asked for several features on the roadmap, including the ability to create recurring calendar invitations. This made it such that certain events were unable to be captured in Epoch. Sometimes people continued to use google calendar because Epoch didn't serve their needs. Review collected by and hosted on G2.com.
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I learned about Epoch through a friend's invite to their Employee Experience conference. The conference was so insightful, inspiring, and fun, and other attendees had such great things to say about the product that I decided to do a demo! Based on the demo, the reporting features seems to be the most impactful aspect of the product. Having data to justify why certain events or programs are impactful to employees engagement is invaluable, and helps back up request for additional budget for these type of things. Review collected by and hosted on G2.com.
It sounds like the team is already aware, but it seems like this platform has the ability to go beyond internal communications and internal events. It would be amazing if they had a future for employee gifting and recognition as well! Review collected by and hosted on G2.com.
Epoch is a very direct tool. The ease of exploration and navigation make for a seamless user and admin experience.
Epoch is adaptable. Even when features are not made readily available, there is usually a workaround to get the job done.
Customer support has been efficient. The ongoing check-ins are beneficial and feel like a true partnership. Review collected by and hosted on G2.com.
More integration with Google Calendar would be a huge plus. At present there is no way to create a Google Calendar meeting link within a calendar event itself. In addition some of the more advanced features are not compatible within GCal such as a questionaire.
Not being able to indicate the attendance modality of an invitee within Epoch can be a challenge, especially when it comes to having an accurate pulse on the metrics.
As an admin, not being able to make modifications to a user's response, and having to reopen or ask a user to do so on their end, can be time consuming. Review collected by and hosted on G2.com.
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Simple design with very straight forward UI. This system allowed us to manage and maintain events with ease, as well as allowed us to customize based off of what worked best for us. Review collected by and hosted on G2.com.
There were a few issues with notifying employees when changing scheduling. I believe there is a feature to disselect when it comes to notifying employees. It's important to keep an eye out for these features so not to confuse attendees. Review collected by and hosted on G2.com.
I love the relationship that we have with Epoch. A downside to a lot of event platforms is customer service and with Epoch they are always there with a friendly smile to help answer any questions or resolve any issues. It's a great platform that allows you to do it all! From fully customing event invites to in person check-ins and detailed metrics; they have you covered. The platform itself is super user friendly and easy to use! Working with Megan Dietrich has been amazing!!! I would reccomend to anyone looking for a all in one events platform! Review collected by and hosted on G2.com.
There is not much that I dislike about Epoch! Our outlook integration was a little bumpy but that was also due to our companies policies and procedures! Review collected by and hosted on G2.com.
I love the simplicity of the platform and how user friendly it is. Also love the creative look and feel of the events once published! Customer support team is on point and answers to my questions have always been answered in light speed! Review collected by and hosted on G2.com.
There were few times when features that worked perfectly starts to have issues and I wasnt aware until events are published as this causes a bit of a confusion as a creator + receiver. Review collected by and hosted on G2.com.
-Ease of use for Admins on their platforms
-Accessibility to the Epoch team for help, questions, feedback
-Epoch's help deciphering our data with QBR's and monthly reporting
-Being able to communicate with Epoch through email and Slack
-Quick responses from the Epoch team, even if it's just an update Review collected by and hosted on G2.com.
-Understanding the impact of invites/notifications on end users, depending on which options we choose
-Knowing whether Epoch data is comprehensive (how is it including the Zoom data, what isn't captured for the in-person events)
-No calendar view of everything Review collected by and hosted on G2.com.
Epoch enabled the my team to host 30+ events in one month allowing all employees visibility and easy access to attend. Through the Epoch platform we were able to easily customize each meeting for the session speakers such as inviting external people, adding session descriptions, setting reminders. A great feature that we took full advantage of was the feedback survey after the meeting. Great tool for these types of events! Review collected by and hosted on G2.com.
Removing an event from epoch was initially difficult but once I knew how to do do it, it was smooth sailing! Review collected by and hosted on G2.com.