Epicor Eagle Pros and Cons

Inventory management and easy customer relationship management this system is excellent.

Payment processing and multiple projects data visualization using the platform is amazing. Review collected by and hosted on G2.com.

Nice and simple tool on implementation and nothing from my experience to dislike on this package. Review collected by and hosted on G2.com.

It is best UI function and user friendly softwares and easy to explore Review collected by and hosted on G2.com.

So glitch and technical issue occurs in short period time which user face many problems in that periods Review collected by and hosted on G2.com.

Robust, Quick Responsive, Easy to use, Mobility, Simplicity. It's a best software for ERP needs. Review collected by and hosted on G2.com.

The cost is bit expensive, rest is okay, it's a good software. Review collected by and hosted on G2.com.

Epicor eagle is user-friendly interface and easy to understandable and good to use Review collected by and hosted on G2.com.

The onboarding process is to long to get onbord Review collected by and hosted on G2.com.

It's ui is quite nice and robotics which make healthy use Review collected by and hosted on G2.com.

Nope there is no point cause it's good and neat Review collected by and hosted on G2.com.

Product is very useful. I would recommend using it. Review collected by and hosted on G2.com.

Nothing as such. There is nothing to dislike. Review collected by and hosted on G2.com.

Nothing is helpful about Epicor not user friendly at all Review collected by and hosted on G2.com.

Customer Support is a joke. You have to wait hours or days to get any help and their maintenance contracts are expensive if you have a small business . Review collected by and hosted on G2.com.

Our company has used Epicor Eagle N Series for over 5 years. We decided to switch to a competing product in 2016 and switch back 18 months later. It's that good!

My review will mostly cover the accounting portion of the software, since that's my world. We use point of sale, AP, AR, Inventory for our ERP setup. We can easily track all sales for multiple locations. Our sales journal for the most part cleanly matches what the bank deposits. When a discrepancy occurs, we can drill down to the individual transaction and determine the funding status quickly. We have an accurate schedule of AP that is easily pulled into Excel. Our check run is processed smoothly. Our online store integrates Review collected by and hosted on G2.com.

There are some limitations we have seen with using Epicor N Series. The Financial Statement reports are not very intuitive to build and use. It's based on some older technology, so we currently use the GL data to generate our own financial statements in Excel since N Series cannot natively export the report into Excel. I am unsure if a larger company would be satisfied with the way the statements are handled, but I think it works fine for a smaller business.

Also, one reason why we switched away was due to some of the ordering limitations. I'm not in operations, so I don't have direct knowledge but we have had some issues with inventory management. Review collected by and hosted on G2.com.

The Market Basket Analysis report. It helped a company I had worked at in the past beat some buyer folklore about their promotions in their specific company and we were able to completely restructure how our retail stores were merchandised based on learnings. Review collected by and hosted on G2.com.

There were some features that were super complicated for just average users like Nth reporting. We didn't find much value there. Review collected by and hosted on G2.com.

I like that I can update the version of the software and not affect any of my customizations. Review collected by and hosted on G2.com.

Takes weeks to resolve a unique issue, sometimes longer. Known issues are fixed quickly. Review collected by and hosted on G2.com.