Epiplex
Editedit
Epiplex
By Epiance Software
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4.3 out of 5 stars
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Epiplex Reviews & Product Details

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Lovish J.
LJ
Manager | SAP Analytics
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Epiplex?

The ease of use without much complexity and very less dependency on user training helped a lot and did the job for us.

It definitely makes the documentation / Setting up LMS easier. Review collected by and hosted on G2.com.

What do you dislike about Epiplex?

There's nothing as such to be disliked due to the limited usage that we are doing as of now. In case we come across any challenge worth sharing, will do share that in the review here. Review collected by and hosted on G2.com.

What problems is Epiplex solving and how is that benefiting you?

The first and the foremost is the ease of documentation.

We have used it mainly for that purpose only which saved us a lot of time and efforts. The option of audio and visual support is good addon. Review collected by and hosted on G2.com.

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Epiplex Overview

Editedit
What is Epiplex?

Epiplex Enterprise Digital Transformation Suite is a comprehensive solution designed to empower organizations through each phase of digital transformation. Starting with **Discover**, it enables accurate and automated task and process capture to produce precise process maps and valuable outputs, setting a solid foundation for analysis and optimization. In the **Mine** phase, intelligent identification of optimization and automation opportunities enhances workflow efficiency and supports straight-through processing. With **Analyze**, organizations can measure the as-is state versus the to-be, using automated task capture to guide informed decision-making and continuous improvement. **Automate** leverages GenAI-powered automation, enriched with IP components, to streamline digital transformation and accelerate AI adoption, boosting the organization’s digitization capability. Finally, **Adopt** drives change management through real-time, contextual user support, AI-powered co-pilots, interactive process simulations, and training, which together foster an efficient, well-prepared workforce and ensure improved process effectiveness. Epiplex's suite thus supports organizations in fully realizing their digital transformation goals.

Epiplex Details
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Product Description

Epiplex enables businesses to successfully execute IT driven business transformations by rapidly building high levels of competency amongst users of enterprise IT applications, and delivering strong levels of user adoption. Hundreds of the leading companies of the world use Epiplex for a range of transformation initiatives such as ERP rollouts and upgrades, knowledge transfer during BPO transitioning stages, automated documentation and certification of user competency levels prior to go-live stage for key business transformations.

Seller Details
Seller
Epiance Software
Year Founded
2001
HQ Location
Bangalore, IN
LinkedIn® Page
www.linkedin.com
127 employees on LinkedIn®
BG
Overview Provided by:
Biswajit Ghosh

Recent Epiplex Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Good ITSM tool"
I worked on ITSM part of it and its offering lots of features in that like Incident Management, Change Management, Service Request, Asset Managemen...
Read more
Lovish J.
LJ
Lovish J.Small-Business (50 or fewer emp.)
3.5 out of 5
"Gets the job done easily"
The ease of use without much complexity and very less dependency on user training helped a lot and did the job for us. It definitely makes the doc...
Read more
Rakshit M.
RM
Rakshit M.Small-Business (50 or fewer emp.)
5.0 out of 5
"One of the best automation softwares"
Easy to use, user-friendly, intuitive and very much engaging.
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

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3 out of 4 Total Reviews for Epiplex

4.3 out of 5
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3 out of 4 Total Reviews for Epiplex
4.3 out of 5
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3 out of 4 Total Reviews for Epiplex
4.3 out of 5
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Here's how.
Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Epiplex?

I worked on ITSM part of it and its offering lots of features in that like Incident Management, Change Management, Service Request, Asset Management. Also it offers customized Dashboard. Review collected by and hosted on G2.com.

What do you dislike about Epiplex?

The UI is bit complicated i feel, if we compare with others ITSM tool. Also It has ess popularity. Review collected by and hosted on G2.com.

What problems is Epiplex solving and how is that benefiting you?

Its help to track the application issue and update business on it. It help imporve service dalivery. It also help enhancing operational efficiency and customer satisfaction. Review collected by and hosted on G2.com.

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Rakshit M.
RM
Crew Member
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Epiplex?

Easy to use, user-friendly, intuitive and very much engaging. Review collected by and hosted on G2.com.

What do you dislike about Epiplex?

Can't be used on mobile phones currently and is not cloud-based. Review collected by and hosted on G2.com.

What problems is Epiplex solving and how is that benefiting you?

The depth, accuracy and width of the process capture can reduce loss and errors in the translation of process knowledge which prevents rework. Review collected by and hosted on G2.com.

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Raghav D.
RD
Manager - Sales Analytics
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Epiplex?

Software gets the job done completely and does what it is expected to do. Review collected by and hosted on G2.com.

What do you dislike about Epiplex?

It is not user friendly.

Turn around time is very high.

Output is in the form of a zip file and cannot be used on the phone. Review collected by and hosted on G2.com.

Recommendations to others considering Epiplex:

Once you make a tutorial file using epiplex, keep in mind that packed file will be sent to some other team in Bangalore and they will prepare a final version for you. Secondly, there will be multiple iterations when it comes to the final product.

Also the output would be in the form of a web page HTML and not MP4 which you can share on whatsapp or any other media . Review collected by and hosted on G2.com.

What problems is Epiplex solving and how is that benefiting you?

Epiplex helped us to train the field team regarding the new functionalities developed during our transition from SAP R3 to S4. This has significantly reduced the time required to gather the team and explain them the functionality. But at the same time, a lot of effort goes in on how to make the videos and then to prepare them Review collected by and hosted on G2.com.

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Epiplex