ePayPolicy Pros and Cons

It was very easy to set up for our office and explain to our clients. We've even had clients as how they can sign up and use ePayPolicy for their businesses. Their service team is very responsive. We haven't had any issues with the system or with customer service. We highly recommend. Review collected by and hosted on G2.com.

No dislikes. Everything has worked great up until this point. Review collected by and hosted on G2.com.

ePay Policy makes it so much easier to get payments from customers - I love that I am not responsible for banking info and I get an email as soon as the bill has been paid. It makes my office look much more professional to my customers and it will always be at the top of necessary expenses. Review collected by and hosted on G2.com.

There are no downsides to using ePayPolicy!! Review collected by and hosted on G2.com.

ePayPolicy is a worry-free way for our agency to take credit card payments from our clients. We previously used a credit card processing machine in the office. We no longer have to worry about PCI compliance or inconsistent charges every month. Our payment page was easy to set up with Customer Service being very prompt with their assistance. Review collected by and hosted on G2.com.

Deposit of batch funds takes longer than our previous credit card processing vendor. Review collected by and hosted on G2.com.

It is extremely easy to use! From start to finish in seconds! I can process a payment for one of my customers with 1/2 of my brain tied behind my back! Review collected by and hosted on G2.com.

If you use a bank account it is a flat fee of $5 but if you use a credit card it is a 3.25% fee! YIKES! Review collected by and hosted on G2.com.

We like how easy it is to use ePay Policy. Our clients can easily make payments to our agency and it cuts down time while typically waiting for clients to mail us checks. Review collected by and hosted on G2.com.

It can take several days for payments to post but overall it's very quick. Review collected by and hosted on G2.com.

Epay policy made keeping track of our down payments so easy! Review collected by and hosted on G2.com.

They froze my account for a bit because I didnt have the ability for them to withdraw from my account. I have postive pay now and my account was unlocked. However when I called customer service with the original issue customer service did not give me the appropraite answer (which was that I needed to activate postivie pay with my bank) Review collected by and hosted on G2.com.

Extremely easy to set up and start using. Love the ability to prefill a link with the amount due so all they client has to do is fill in the payment information. Review collected by and hosted on G2.com.

only downside I saw is it takes three days to process through our accounts Review collected by and hosted on G2.com.

Effortlessly streamlines my insurance agency's invoicing and payments with ePayPolicy. From sending invoices to clients to paying wholesale brokers, its user-friendly interface and secure platform make financial transactions a breeze. Exceptional support seals the deal! Highly recommended! Review collected by and hosted on G2.com.

I haven't found a downside yet to the ePayPolicy system Review collected by and hosted on G2.com.

It is a quick and convenient way to collect check or credit card payments from the insured. I like that it doesn't put the burden of the credit card fee on my business. Review collected by and hosted on G2.com.

The downside is that there is a monthly cost and I have discovered alternatives that don't have a monthly cost. The other downside is there is a limit on checks and I have a couple of customers that pay in full and exceed the amount I'm approved for. Review collected by and hosted on G2.com.

Our office has been using Epay for Premium Payments in our Insurance Agency & accounting has never been easier in house! Review collected by and hosted on G2.com.

Nothing bad to say about Epay! We utilize everyday in our office. Review collected by and hosted on G2.com.