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Envoy Reviews

Envoy Suite Overview

What is Envoy?

Envoy Suite is a combination of Envoy products that help buyers manage visitors, desks and meeting room bookings, and deliveries for an office setting. With the newly launched interactive workplace maps, employees can find and book available desks and rooms, see details when visitors arrive and mark packages from the mailroom as picked up in one view on the mobile app. Envoy helps you design a productive workplace where people want to be with technology that enhances the employee experience.

Included with this Suite
Envoy Details
Discussions
Envoy Community
Languages Supported
German, English, French, Indonesian, Japanese, Portuguese, Spanish
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Product Description

Envoy Suite is a combination of Envoy products that help buyers manage visitors, desks, meeting room bookings and deliveries for an Office setting.

How do you position yourself against your competitors?

Envoy is transforming workplaces for flexible work to bring people together so they can connect, collaborate, and thrive. Envoy’s workplace platform has redefined how companies welcome visitors, keep employees safe, book desks and conference rooms, and manage deliveries in over 14,000 locations around the globe for a modern workplace experience. Companies like Slack, Pinterest, and Warby Parker rely on Envoy to create an unrivaled first impression and keep their offices safe and compliant.


Seller Details
Seller
Envoy
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@envoy
3,998 Twitter followers
LinkedIn® Page
www.linkedin.com
432 employees on LinkedIn®
Description

Envoy empowers over 16,000 workplaces and properties around the globe to redefine how their workplaces run. We connect people, spaces, and data in one seamlessly integrated workplace platform, providing a single solution to manage every aspect of any facility, anywhere. Companies of all sizes can deliver unrivaled employee and visitor experiences to optimize working together in-person. By capturing data and space usage across multiple sources, we help customers make informed workplace resourcing and investment decisions–all while supporting the requirements of operating a secure, safe and fully compliant workplace. We power the places where people work best together. For more information, please visit envoy.com.


Karishma U.
KU
Overview Provided by:

Recent Envoy Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
2.5 out of 5
"It works"
It just works - I just dont know if Id recommend it to a friend since its something so out of my wheelhouse.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Amazing app to book my seat at work place"
easy to schedule it for the day I plan to go to office, and check out the desk and floor view like a map, and select accordingingly. Even get the c...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Easy, straightforward way to manage who comes into the office"
Envoy is pretty simple to use and easy for employees to understand-- you pick an office, pick a day to come in, and you register. Simple!
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Envoy Media

550 Envoy Reviews

4.7 out of 5
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550 Envoy Reviews
4.7 out of 5
550 Envoy Reviews
4.7 out of 5

Envoy Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for EnvoyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jessica M.
JM
Office Services Coordinator
Small-Business(50 or fewer emp.)
Product Reviewed: Envoy Workplace
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Envoy Workplace?

Functionality. I can see who is all in the office and visitors coming. Although not everyone is using it which is frustrating. I don't know how to send out reminders through the app to get them to log in. If there was a function to remind employees with a link attached then they could just hit that link and log in. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

If I wasn't an administrator I would be able to see as much. When I try to help others they have a whole other view. It would be nice to know what views others have. A manager asked why they couldn't review their own team log-in status. I didn't know how to answer. Maybe I just don't know the system as well as I should to be able to help others, Review collected by and hosted on G2.com.

Recommendations to others considering Envoy Workplace:

Very easy to use and helpful if you have a hybrid work space. Review collected by and hosted on G2.com.

What problems is Envoy Workplace solving and how is that benefiting you?

Emergency accountability

Visitor status when user correctly enters information

Remote employee's coming into office and using flex office space Review collected by and hosted on G2.com.

Response from Suzi Hiza of Envoy Workplace

Hi Jessica - Thanks for sharing your feedback! Adoption always takes time, and we have a number of tools to help your team get up to speed.

For sending reminders, this Zapier integration for Envoy Desks may be helpful: https://envoy.help/en/articles/5650726-zapier-envoy-for-desks.

Non-admin users do have access to see which employees are scheduled in the office. And as an admin, you can also send reports for visitor data: https://envoy.help/en/articles/6024514-schedule-reports.

If you're looking for more support to help your team succeed with Envoy, we're here to help! Please reach out to your CSM or contact Support here: https://envoy.com/contact-support/.

LE
Marketing Assistant
Enterprise(> 1000 emp.)
Product Reviewed: Envoy Workplace
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Envoy Workplace?

We love using this software to manage seat and room booking directly from our mobile phone application. Since our worker are mostly working off-site, hybrid workspace is the best option to implement on our workspace and user will need to register and book the office facility that they want to use. We also can find room information and shhedule easily from the software. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Fast customer support that help with any problem that we had with the software. I use it weekly to book meeting room with my client and giving them access before entering our premises. Review collected by and hosted on G2.com.

What problems is Envoy Workplace solving and how is that benefiting you?

Envoy Workplace solve issues with work space, especially with business premis that has limited space to cater all worker needs. This software ensure everyone to book their seat in advance before coming to the office and making sure we have the space and facility that we need. Review collected by and hosted on G2.com.

OS
Marketing Director
Small-Business(50 or fewer emp.)
Product Reviewed: Envoy Workplace
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Envoy Workplace?

The best tools of this platform are with its ability and flexibility in arranging workers desk and store the logs of meeting room users and duration. We now able to use our workspace resouce to the maximum even when we have a small space to cater everyone needs. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

The biggest issues is with the slow or interrupted internet connection. Since the apps only work if they are connected to the internet, no offline operation can be done. Review collected by and hosted on G2.com.

What problems is Envoy Workplace solving and how is that benefiting you?

Sharing office workspace has become popular lately, especially for a SME's business. It help shared office organizer to book meeting room, work desk availibity management and report on any office utilities usage. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
AR
Mid-Market(51-1000 emp.)
Product Reviewed: Envoy Workplace
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Envoy Workplace?

Envoy is a great program forr a lot of companies looking to optimize their scheduling process. We use Envoy for guest desks and to keep tracking of who is in the office. This promotes safety and attendence reporting, with reports being easy to access. We are looking to use it every day for convenience and tracking. Customer service has been extremely helpful and has allowed us to customize the application to fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

The issue we've run into with Envoy is that it is hard to mandate given our current office structure. We cannot force anyone to use it, even with the app making it really simple and convenient to log in. Review collected by and hosted on G2.com.

What problems is Envoy Workplace solving and how is that benefiting you?

We have had an issue in the past of not having enough desks available in the office, and we don't always know who will be coming in or when. This not only presents a space issue, but a safety issue as well. Envoy is able to solve a lot of this by offering employees the option to book a desk in advance. We are able to track who is in the office in the event of an emergency, and employees can come into the office knowing they will have a desk available. Review collected by and hosted on G2.com.

HA
System Developer
Mid-Market(51-1000 emp.)
Product Reviewed: Envoy Workplace
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Envoy Workplace?

Find room information and availibility from the system quickly and easily has helped our worker to schedule their working time better and make meeting room booking ahead of time. Cost-effective with our leasing budget and ensure our limited working space is utelized fully without having to rent other spaces. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Easy to implement and has no dislike for now. We use it every week and book the desk and meeting room before we have our weekly meeting session. Review collected by and hosted on G2.com.

What problems is Envoy Workplace solving and how is that benefiting you?

Envoy helps my organization to maximized our limited office space and ensure everyone can be comfortable with the environment everytime they make a physical visit to the office. The system also manage visitor visit to ensure security and no unauthorized access from client and customer without appointment. Review collected by and hosted on G2.com.

GS
Customer Support Assistant
Mid-Market(51-1000 emp.)
Product Reviewed: Envoy Workplace
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Envoy Workplace?

I love the interactive dashboard designs of the platform that give live-feed insights on my office space like how many worker is present today and if any availibility on the work desk that I can book. I also can use the platform to give access to client that want to have a meet at office. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

It is easy to use and I have no dislike for now. Any proble with the software will be remedy quickly by the customer support after we report it. Review collected by and hosted on G2.com.

What problems is Envoy Workplace solving and how is that benefiting you?

Solve the small workspace issues that our office have. With the limitation on working space, this software help us to manage and organized the space and provide an easy software to book the facility. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Enterprise(> 1000 emp.)
Product Reviewed: Envoy Visitors
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Envoy Visitors?

Our employees receive a text on their mobile device and an email in their Inbox immediately when their guest arrives and checks in. When the receptionist is not available at the lobby entrance, the Envoy device can easily notify hosts of their guests with no delay. It's a perfectly seamless solution for our company's needs. Review collected by and hosted on G2.com.

What do you dislike about Envoy Visitors?

We wish the iPad had a 100% touchless QR feature. As of now, it requires a touch to initiate the QR code.

We wish the app had a timeout feature for long periods of inactivity, so that the iPad is not locked with the app open 24/7 and can be given the opportunity to timeout. Review collected by and hosted on G2.com.

Recommendations to others considering Envoy Visitors:

Consider using both the Pre-Registration option and also the mobile app for employee check-in, it's a great extra tool to have. Review collected by and hosted on G2.com.

What problems is Envoy Visitors solving and how is that benefiting you?

It is now a natural part of our visitor check in process. It's a faster and more efficient method of notifying hosts of their visitors. We're not quite sure how we ever survived without it. Gone forever is the paper and pen check-in method and we are grateful for that! Review collected by and hosted on G2.com.

SH
Mid-Market(51-1000 emp.)
Product Reviewed: Envoy Workplace
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Envoy Workplace?

Easy to access from desktop or mobile application to view and book meeting room on my office. View the room availibility and how long its is occupied from the online schedule before proceed to book the facility. I use it everyday to for my meeting with client. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Need a system to notify the users of the meeting room time limit. There are some users that use the room more than the time limit and distrupted other users timetable. Review collected by and hosted on G2.com.

What problems is Envoy Workplace solving and how is that benefiting you?

Make office space management seamless and can operate virtually from mobile devices. I do not have to relied on our office administrator anymore to confirm meeting room schedule and booking details. Review collected by and hosted on G2.com.

MA
Company Secretary
Mid-Market(51-1000 emp.)
Product Reviewed: Envoy Workplace
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Envoy Workplace?

Effectively control room designation and meeting room booking management to ensure smooth workplace organization. Make workdesk flexible and easy, especially when we have many WFH worker and only use the office space on occasionally. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Some issues of slow update of the software on the current desk designation. It happen on mobile application only and not on the desktop version of the software. Review collected by and hosted on G2.com.

What problems is Envoy Workplace solving and how is that benefiting you?

We now able to efficiently distribute workspace desk for a team to able to sit among their colleagues. We also able to make a schedule for a team to take turns on using the meeting room and eliminate issues with double booking problem. Review collected by and hosted on G2.com.

MS
Mid-Market(51-1000 emp.)
Product Reviewed: Envoy Workplace
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Envoy Workplace?

Make the desk arrangement and desk booking process easy and can be books using the mobile application. Know exactly how many worker is working for perticular day or make meeting room booking based on the schedule availibility. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Easy program to operate and view all the information regarding desk booking availibility. I have no dislike with this software and happy with the tools its provide. Review collected by and hosted on G2.com.

What problems is Envoy Workplace solving and how is that benefiting you?

Provide easy virtual management on office space and transfor to an hybrid office settings that remote worker can occasionally visit the office and still have space to do their work. Review collected by and hosted on G2.com.