Envato Reviews (106)

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Envato Reviews (106)

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3.7
106 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its **vast selection** of creative assets, making it a **one-stop shop** for designers and developers. Many appreciate the ease of finding and downloading resources, which significantly enhances their productivity. However, some users note that the **search functionality** could be improved, as it can be challenging to locate specific items among the extensive offerings.
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ASHIKA B.
AB
ASHIKA B.
Graphic Designer & Marketing
Import and Export
Small-Business (50 or fewer emp.)
"Envato: An Ultimate One-Stop Digital Marketplace for Creative Excellence"
4/5
What do you like best about Envato?

Envato provides me with a diverse marketplace with a wide range of digital assets, allowing me to find and purchase items that suit their specific needs. I find high-quality themes, templates, and other digital assets on Envato, created by skilled designers and developers. It provides clear licensing options for digital products, helping users understand how they can use and distribute the purchased items. Review collected by and hosted on G2.com.

What do you dislike about Envato?

I have reported inconsistencies in the quality of products on the platform. While there are many high-quality items, not all products may meet the same standard. The licensing terms for products on Envato can be complex, and users may find it challenging to navigate and understand the usage rights and restrictions associated with each item. Due to the large number of contributors and products on the platform. Review collected by and hosted on G2.com.

Attiah A.
AA
Attiah A.
CEO Manager at CGWAY ACADEMY
Small-Business (50 or fewer emp.)
"it's forced every user to pay the refund via PayPal"
0/5
What do you like best about Envato?

no any things, every thing about payment is hidden Review collected by and hosted on G2.com.

What do you dislike about Envato?

Envanto is a company with many hidden rules about refunds and Payments; he forces anyone who opens a dispute against them to close it or will lock his account. Forces anyone to refund their money to them

this is some of his support mails

Hi there,

Thank you for your reply. Our policy is very strict with regard to external disputes. We may not take further action on accounts while an item purchased with that account is disputed or funds reversed.

I was able to confirm that the Credit Card dispute was closed and funds were reversed, because of that we require re-payment of the reversed funds of **** USD before the account can be re-enabled. Payment must be made to paypal@envato.com.

I do apologize for any inconvenience this may cause timewise, but we must follow our standard refund policies as listed here.

I will remain at your service if you have any further questions, and apologize for being unable to do more at this time.

chit for this company Review collected by and hosted on G2.com.

Shinoy R.
SR
Shinoy R.
Digital Marketing Specialist
Enterprise (> 1000 emp.)
"The comprehensive hub for all your multimedia resource needs"
5/5
What do you like best about Envato?

Envato Elements perfectly complements my roles as a digital marketing professional, SEO specialist, and brand designer. It consistently furnishes me with the essential tools and creative spark to accelerate my tasks while upholding top-notch quality.

With a vast assortment of resources, Envato offers an impressive array of templates catering to various needs, ensuring efficient project completion. Whether it's images, videos, or audio files, Envato covers it all, ensuring you have every crucial element within arm's reach. Review collected by and hosted on G2.com.

What do you dislike about Envato?

I've observed a recurring problem where theme authors neglect to update their themes for extended periods, resulting in compatibility issues with plugins. This is a noteworthy matter that Envato should acknowledge and give priority to resolving. Review collected by and hosted on G2.com.

DS
David S.
Backend Developer
Mid-Market (51-1000 emp.)
"A Program Providing Creative and Digital Assets."
4/5
What do you like best about Envato?

It is providing digital services, assets and resources for making your projects more creative. It is providing a vast and unique set of digital assets on its library for designers, creators, businesses and a lot more. It is providing a lot of themes, fonts, templates, photos, illustrations, videos and many more for WordPress. Bloggers can get templates for their videos from it. Graphic designers and illustrators can also get a lot of designing tools through it. Review collected by and hosted on G2.com.

What do you dislike about Envato?

It may be challenging for you to find the right graphics and images in it because their stock is provided in huge and multiple quantities. Sometimes you may not be able to find particular images in it while downloading. One of its major drawbacks is that everyone can access every file in it so that you may see that most of the companies are using the same items. Review collected by and hosted on G2.com.

Aayush S.
AS
Aayush S.
Co-Founder
Small-Business (50 or fewer emp.)
"Great collection of Wordpress & ShopifyThemes, Videos, Templates etc at One Place"
5/5
What do you like best about Envato?

envato has a large collection of themes, presentation templates, cms templates, files, music, audio, graphics templates, stock videos etc. which helps me a lot in doing various tasks like building websites, creating graphics, making videos, creating presentations etc. Getting these resources at such a price point is unbelievable. Moreover, all the resources available on envato are with license, so you need not worry about copyright or legal issues. Review collected by and hosted on G2.com.

What do you dislike about Envato?

There's no doubt that envato is a great website but there are some drawbacks of using it as well. Initially, I was stuck with wordpress template kits as using them might be tricky for newbies. Another drawback is the unavailability of free resources. You have to get a subscription in order to download anything. I would like to add one more thing which is the compatibility issue of some themes and plugins with wordpress. You have to find out which one works for you on your own. Review collected by and hosted on G2.com.

Abdullah Emin A.
AA
Abdullah Emin A.
Senior Backend Engineer (Go)
Enterprise (> 1000 emp.)
"Account getting blocked for trying to purchase a second template.."
0/5
What do you like best about Envato?

Good templates

Google Login

and other stuff... Review collected by and hosted on G2.com.

What do you dislike about Envato?

All of a sudden they have decided not to re-enable my account after further review. However, I kindly requested that they reconsider. I purchased a template for $71 and had paid for 6 months of support. I tried to make an additional purchase a month later, with the SAME card, so blocking my account seems unnecessary.

I simply wanted access to the template and support I already paid for in good faith. I have been a loyal customer who has spent significant funds on your products. Having my account suddenly disabled with no way to access what I already purchased is incredibly frustrating.

I believe blocking customers from previously purchased products due to an attempted second purchase is unwarranted.

Best regards, Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Zero Customer Support - Over 3 Weeks & No Movement on Open Ticket"
0/5
What do you like best about Envato?

Nothing - very difficult to work with and doesn't provide any customer support. Review collected by and hosted on G2.com.

What do you dislike about Envato?

The company fails to deliver results. Waste of money. Zero customer support - appears as bots are running the customer service department due to canned responses. Review collected by and hosted on G2.com.

abuu j.
AJ
abuu j.
Group Brand Manager
Small-Business (50 or fewer emp.)
"super life saving on creative assets. amazing tool"
5/5
What do you like best about Envato?

Its flood of creative assets. Its a great tool. Review collected by and hosted on G2.com.

What do you dislike about Envato?

so far i have no dislikes of envato elements its amazing tool. Review collected by and hosted on G2.com.

Badr Aldeen S.
BS
Badr Aldeen S.
Software Developer
Mid-Market (51-1000 emp.)
"Disappointing Customer Experience with Envato"
0/5
What do you like best about Envato?

Nothing, they are almost close to the scame website but in legal way Review collected by and hosted on G2.com.

What do you dislike about Envato?

I recently had a highly disappointing experience with Envato, which led me to the decision of leaving this review. I registered an account with high hopes, only to have it closed without any clear explanation or justification within just 30 minutes of signing up.

Upon reaching out to Envato's customer support, I expected a reasonable explanation for the sudden closure of my account. However, all I received were vague responses, citing "internal policies" as the reason, without providing any further details or clarification.

As a customer, I strongly believe in transparency and open communication. It is highly disheartening to encounter a company that is unwilling to disclose the reasons behind their actions. How can one trust a platform that operates in such an opaque manner?

Envato's lack of accountability and failure to address my concerns has left me feeling frustrated and dissatisfied. I expected better from a company of their stature, especially when it comes to customer support.

I urge potential users to consider this review before engaging with Envato. If you value transparency, clear communication, and a company that genuinely cares about its customers, I would recommend exploring other alternatives in the market.

Envato, it is vital to understand that customer satisfaction is paramount for the success of any business. I hope this review serves as a catalyst for change and prompts Envato to reevaluate its customer service practices. Review collected by and hosted on G2.com.

JW
Jason W.
Small-Business (50 or fewer emp.)
"Turned into a scam site."
0/5
What do you like best about Envato?

Zero. Honesly, zero. These people are engaged in nothing short of fraud. Review collected by and hosted on G2.com.

What do you dislike about Envato?

Wish my designer had read up on this company before spending my money. Now I'm wasting my time on disputes because the themes are advertised as doing things they just don't do, and are missing necessary files to make them operational, with ZERO accountability from the sellers or the marketplace.

Oh, and yes, if you file a refund dispute, you will get your account locked INSTANTLY. Of course, they will send you an email saying it's for 'security purposes', and if you 'close any disputes', your account will be restored. Review collected by and hosted on G2.com.