
Customer account rep is friendly and their physical offices are in the same city. Review collected by and hosted on G2.com.
Technical support is limited and not customer centric, limited resources, no direct integration to CRM, no SMS platform, lack of bandwidth for custom integration which is needed because no api solutions, limited knowledge base or general users in the market making it hard to find talent to use tool. Review collected by and hosted on G2.com.
The email setup is easy and is just plug and play. The social platform along with calendar allows you to maintain on schedule while showing any one else that is on the platform to view what is coming up. While leading the group I was also able to oversee and approve each email before it went out, something that Emfluence already has intergrated. Review collected by and hosted on G2.com.
The email templates are far too simple and reduce or limit the ability to stand out from others in our market. The data that is shown is far too simple and the design of the data, while not as important, is extremely basic and difficult to easily present. The worst part is definetly the support system, while they are great it is difficult being charged hourly for something that I am already paying for; many other similar software platforms help in the initial setup. Review collected by and hosted on G2.com.
With the drag and drop email platform, it is easy to design emails, surveys and landing pages. Review collected by and hosted on G2.com.
When searching for an email or post from the previous year, you have to review the whole year, you can't just select a quarter. Review collected by and hosted on G2.com.
The support from emfluence is amazing. Additionally, the emfluence team also listens to users when making enhancements. Review collected by and hosted on G2.com.
Such a minor thing, but it's a bit difficult to organize assets (emails, landing pages, etc.) without folders. This may just be a personal preference. Review collected by and hosted on G2.com.
I really like how easy the marketing platform is to use. I expected it to be challenging to navigate and edit but in actuality, it's really easy to use. I was intimidated at first, but once I logged in, I realized how simple it was to add, edit, and place content within your platform.
Since using the platform, we've cut down over an hour of time spent on our marketing deliverables! Review collected by and hosted on G2.com.
The only thing that I haven't found to be as easy is the dividers within our template, but I've reached out to our contact on this and am sure it's user error :).. I'll find out soon! Review collected by and hosted on G2.com.
The marketing platform helps build great looking emails, schedule delivery, and send to targeted groups of customers. Review collected by and hosted on G2.com.
I've not used another platform, so nothing to compare to. Review collected by and hosted on G2.com.
I love that the staff is responsive if there are issues or questions and I really love that if I have platform needs, they can either help me find a way to accomplish it - and even sometimes build it into the functionality for others too. Review collected by and hosted on G2.com.
Nothing. Love the price, love the functionality, love the team! Review collected by and hosted on G2.com.
I love how my team can schedule out all sorts of post, messages and more using the social calendar! It helps us put together campaigns in advance to save time in the long run. The platform is also super intuitive and quick to learn. Review collected by and hosted on G2.com.
It would be nice to see more future integrations, but for now this fits all of our needs. Review collected by and hosted on G2.com.
The ease of searching for content and being able to pull the information in detail. I don't use the full amount of emfluence except sourcing the people that we send emails to. I just have access to results. Review collected by and hosted on G2.com.
If I am searching for a certain person, you have to match exact and not alternate ways of searching a name. I, again, don't use the email portion but I do wish there was an easier way to split up the territories or target market to make sending out a little easier than doing one email at a time. Review collected by and hosted on G2.com.
The customization in creating a personalized message that can be sent to massive list of prospects has allowed me to generate and qualify leads that have driven my line of work. Review collected by and hosted on G2.com.
Sometimes the formatting can get thrown off in creating a campaign and will occasionally cause me to redo a project. I dislike that it can also be difficult to send a prospect a message that has already been sent without having to create a whole new campaign. Review collected by and hosted on G2.com.