Automated approval routing and completely paperless. Also love the e-invoice feature for invoices with many lines to allocate. Capture is also new for us - with this service, our vendors can e-mail their invoices to our dedicated Chrome River Capture e-mail address where the invoices are automatically uploaded and OCR'd (and reviewed by a "human") which minimizes our data entry. Review collected by and hosted on G2.com.
Service desk tends to be slow. What used to take 1 week or less now takes 2 to 3 weeks minimum. OCR still needs a lot of improvement. I am getting a bit impatient because of how long it is taking for Emburse to improve OCR. Additionally, customers are encouraged to pay for service that used to be standard with their subscription. Review collected by and hosted on G2.com.
Helpful to learn with great benefits. I have always been one for positive reinforcement Review collected by and hosted on G2.com.
That I didn't hear about it sooner, I am glad I know about it now. Review collected by and hosted on G2.com.
Emburse Chrome River is user friendly. Anyone can learn to use this program. Review collected by and hosted on G2.com.
I don't like that you have to go through the entire process of inputting an invoice and selecting submit before you find out that the invoice is a duplicate and has already been submitted. Review collected by and hosted on G2.com.
Chrome River is a very user friendly program, great for all users. It's simple to use easy to understand and guided direction for easy submission. Review collected by and hosted on G2.com.
So far everything we have to use is there nothing to dislike at this time. Review collected by and hosted on G2.com.
Emburse Chrome River Invoice makes submission of invoices for payment painless. There are no more forms to fill out. You just bring up your vendor, do a small amount of data entry, code your expenses, upload your invoice and viola! Your invoice is on it's way to Accounts Payable! Even a novice can do it! Review collected by and hosted on G2.com.
There is nothing I dislike. The hardest part is learning the accounting codes, which is dictated by the company you work for. Review collected by and hosted on G2.com.
Ability to upload invoice and program applies data. Review collected by and hosted on G2.com.
Wish the browse button for uploading the invoice was at the top, not the bottom. Review collected by and hosted on G2.com.
The platform is user friendly and the design is simple and straighforward. Review collected by and hosted on G2.com.
There are some areas that need improvement. For instance if I attached an incorrect invoice or receipt, I should be able to quickly delete it without having to press save, exit out, and then return to the screen. Review collected by and hosted on G2.com.
It sends instant notifications and it's simple to nagivate. Review collected by and hosted on G2.com.
Sometime it has loading delays, and the filtering options are limited. It would be better if it has more filtering options like vendor name, amount and steps of current process. Review collected by and hosted on G2.com.
Simply to populate fields
Easy to drag and drop invoice Review collected by and hosted on G2.com.
I always skip when it asked to extract information as this causes issues Review collected by and hosted on G2.com.