Emburse Reviews - Page 5

Simple interface that is clear and doesn't require a lot of learning to get familiar with the basics of expense entry or more advanced reporting needs. Review collected by and hosted on G2.com.

Nothing comes to mind. When the employees and finance are happy. I am happy. Review collected by and hosted on G2.com.

CR is userfriendly tool.

CR Snap app reduces efforts of uploading the receipt.

Most of the details are autocaptured from the receipt, this functioality helps to reduce time spend by user to create expense report.

Employee can track expense status by just clicking on expense report. Review collected by and hosted on G2.com.

Sometimes it takes longer time to load expense reports & receipts. Review collected by and hosted on G2.com.

I like that I can configure routing of claims by general ledger account code instead of a "reports to" model. Review collected by and hosted on G2.com.

There new emburse reporting was a down grade. They want everyone to buy the upgraded version and only give you 1 license to create reports. The old reporting system allowed multiple users to create and maintain reports. To upgrade I'd have to pay over $3,600 a year. The new reports show nicely on the screen but when you try to export with formating and visualization it doesn't work and the reports look bad or you have to do your own formating in excel.

Regarding customer support, there is no one you can just call. You have to start a case. I've had questions about the new reporting software and often get vague answers and no screen shots. I think the rep's name in that department is Michelle. There have been times I've build the whole report and just needed help on an advance issue and they try to make you buy a whole customization. Review collected by and hosted on G2.com.

Support for both direct credit card transaction feeds and for direct "cash" entry. The combination covers the majority of our use cases.

The mobile app works pretty well. The receipt image scans often cannot find the total leading to manual corrections. Mobile app primarily used to capture receipts at the transaction point. Not used by many for expense report creation or, even individual expense coding. Review collected by and hosted on G2.com.

The rules for matching a vendor name and/or MCC to classification fields are not precise. The MCC codes from the vendor are a mixed bag. Further, individual transactions may be for a variety of different expenses. Leading examples are purchases from Amazon (many different expense types), Home Depot (supplies vs repairs), Walmart (groceries, clothing). We've asked our bank for Level III, line item detail, but not succeeded in passing this to Certify yet (may be bank issue). Also, MCC codes do not appear to be included in extracts through the API. Review collected by and hosted on G2.com.

Ease of use on both the desktop and mobile app. Review collected by and hosted on G2.com.

Not dislike, but I'd like to see an enhancement so that users would be able to select multiple dates within the expense/mileage feature. For example, I run to grab mail every weekday of any given month so I'd like to be able to avoid creating each expense day by day for the entire month. Review collected by and hosted on G2.com.

1. Friendly Interface

2. Intergation with accounting software

3.Customizable workflow of employees

4. Expense Approval Process is very good Review collected by and hosted on G2.com.

1. App support is not liked by most of the employees. Review collected by and hosted on G2.com.

tracking through the process.

detailed accounting Review collected by and hosted on G2.com.

lag time between expense and the time it shows up. especially the merged documents. i like this but it slows me down on reporting. Review collected by and hosted on G2.com.

Emburse formerly Certify Expense allows the user total control of the expense report. It is very user friendly and it has everything required to submit a quality report. I would recommend this product to all friends and family. Review collected by and hosted on G2.com.

I have not yet experienced a downside or dislike this product in any way. Review collected by and hosted on G2.com.

Having information prepopulated and being able to quickly select and add options, documents, etc. makes this application seamless and so easy to use. Review collected by and hosted on G2.com.

Itemizing can cause overlap in reporting Review collected by and hosted on G2.com.

- Since Chorme River highlights non-compliant expenses, you are assured about the expenses are getting processed as per organisation policy & limits.

- It is quite user friendly. Features like CR Snap helps employee to submit the expenses with ease.

- Expense approver get notified through email & expenses can be approved through email wwithout log in Chrome River.

- Chrome River can be easily integrated with Amex & other credit card platform so that expense feeds can be captured

- Expense analytics tool helps in expense analysis. You can create multiple reports to track the spend & nature of expenses.

- We can easily raise modification or new rule request using CR helpdesk. Procedue o implement new rule is simple. Review collected by and hosted on G2.com.

- Ticket closure/Issue resolution time taken by the team is bit high. I am sure Embuse team will work on reducing the turn around time. Review collected by and hosted on G2.com.