Elcom Platform Reviews & Product Details

We have found the Elcom platform to be very comprehensive with the ability to customise, which was essential to our diverse organisation. Review collected by and hosted on G2.com.

We found there were some delays during the implementation process. Review collected by and hosted on G2.com.

The stylish and simple design has made our site eye-catching and easy to use. Elcom provided a great design to ensure our intranet quickly became the go-to resource and core of our Digital Workplace Experience.

Elcom is supportive and goes out of their way to assist with our development and ongoing upgrades. The Help Desk support is fast, friendly and knowledgeable. Review collected by and hosted on G2.com.

Elcom offers an extensive range of software features to enhance our site and keeping our publishers trained in all aspects of the software can be challenging in an organisation with a small digital workplace team. Review collected by and hosted on G2.com.

The support from the sales team, project managers and ongoing support desk, is second to none. The help desk are so approachable and helpful and quick to resolve any issues.

The CMS is easy to use and the ability to train users with little experience to update their content.

The ability to interface with many other products and display content on the page, so users still feel they haven't left the site. Review collected by and hosted on G2.com.

In V10 sometimes the tables layout is a little tricky and doesn't always display as I hope for, but I believe this has been fixed in V10.5 - along with lots of other great new features! Review collected by and hosted on G2.com.

The ElcomCMS is very comprehensive, in fact it can do far more than we are using at present…limited more by my knowledge than that of the system – however we are very happy with the service and functionality that ElcomCMS has provided for our website. Our Account Manager is proactive and highly responsive to all our needs, and their Help Desk is supportive, fixing any issues that we encounter in a timely manner. The new and improved features and functionality are added to the CMS on a regular basis.

Once you know how to use the system, it’s pretty easy to publish content and administer the site – even for a novice like me. Review collected by and hosted on G2.com.

I wish I knew more. The one-on-one training is very good, however the reference site contains material that I find too generic and not detailed enough to be really helpful. Including specific working examples that highlight how to do and implement certain tasks or features would be beneficial.

Custom development can add a level of complexity to your upgrades that needs to be considered when testing. Review collected by and hosted on G2.com.

Elcom have proven to be a responsive partner in all of our recent web initiatives. The basic product is comprehensive and with the addition of special-purpose modules and connectors, their solutions have been affordable yet competitive for building our Intranet and websites that require integration with our corporate applications. The content editor is actually fun to use. The cost-saving option of sharing modules across multiple ElcomCMS sites is a winner. Their trainer is excellent. Their after-sales support matches the quality of their pre-sales support. In particular, their Help Desk is responsive and dedicated to fixing your issues. Their CMS is updated regularly to meet client needs. Review collected by and hosted on G2.com.

Some of the reference documentation is thin if you are trying to learn how to make a module or connector perform as you wish. Working examples should be included to help you through the configuration process. The Form Creator is somewhat kludgy and not yet up to the standard of other competitors that use WYSIWYG. The formatting of column widths in Forms and TRIM container displays are not controllable and often require the intervention of Elcom support staff. There is no built-in email encryption to help fend off spam bots. Review collected by and hosted on G2.com.

What I like best is that a complete novice like me has been able to maintain our website since starting with ELCOM and we are now developing a new site. We I ask for help it is almost immediate things are corrected and I think I've made them all. I have even braved changing the odd piece of HTML to get my own errors corrected. With the development of a now mobile friendly site I am finding it alot easier with a more advanced CMS to aim for better SEO. Had you asked me to describe those two acronyms 5 years ago I would have told you were to go. Newsletter feature is a wonderful additional unit. Review collected by and hosted on G2.com.

Knowing too little is a dangerous thing and being quick to decide to go it alone has got me into some interesting spots. Always fixed though. I am still to really master the analytics to better suit my needs but we get there. Review collected by and hosted on G2.com.

This system helps me up to automate my daily labor, with forms, reports ext.

Offline task very helpful for decisions. Using of form to gather data is very convenient. SSO really great, like this all my user can be controlled by my Active Directory, by groups and by users rights. It has granular folder security, also it can be controlled by functions, folders access generally. Search bar is very helpful, since it is very accurate with the coincidences. It has convenient widgets that helps you to bring Review collected by and hosted on G2.com.

Lack of design for final user, I would like to custom the fields position in forms and the content blocks easily, no by hard code. Review collected by and hosted on G2.com.

Compared to what else is on the market, this CMS is straight forward to use straight out of the box particularly for those with little or no experience with the backends of websites or content management. Additionally, the host of development options from Elcom make the skies the limit in terms of expanding your design and content platform. Review collected by and hosted on G2.com.

The system (inc. licensing etc) is somewhat pricey, although price shouldn't be a big issue given the product delivers on its promises. Review collected by and hosted on G2.com.

The Elcom CMS is evolving with our company as our digital needs evolve. When we discover a need, Elcom has the module to meet it. Review collected by and hosted on G2.com.

While there are many modules to work with, they don't all integrate with each other. For example, I use Mailing List to communicate with my external Training Manager users (admittedly a hack), and it would be great if creating a user in one module made it available in another. Perhaps in future development. Review collected by and hosted on G2.com.

Complete control over everything, ease of use, everything is self contained and allows us the freedom to set things up the way we want without having to get our IT department involved. Review collected by and hosted on G2.com.

I find it hard to come up with words for this, there is nothing I dislike. Review collected by and hosted on G2.com.