# Kentico Reviews **Vendor:** Kentico **Category:** [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) **Average Rating:** 4.4/5.0 **Total Reviews:** 365 ## About Kentico One platform, endless possibilities. Kentico is a content management system and commerce platform, with built-in digital marketing and AI capabilities that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals faster. Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels. ## Kentico Pros & Cons **What users like:** - Users commend the **simplicity of content management** in Kentico, enhancing engagement through easy updates and automated scheduling. (18 reviews) - Users love the **ease of use** of Kentico, particularly for content creation and team collaboration. (16 reviews) - Users love the **seamless collaboration features** of Kentico, which enhance campaign tracking and web analytics capabilities. (10 reviews) - Users value the **extensive customizability** of Kentico, tailoring it to meet diverse business needs effectively. (7 reviews) - Users value the **ease of creation** with Kentico, highlighting its intuitive WYSIWYG editor and seamless content management. (7 reviews) - Easy Creation (7 reviews) - Users appreciate the **personalization features** of Kentico, enabling tailored content and efficient multi-lingual management. (7 reviews) - Users commend the **excellent customer support** of Kentico, praising responsiveness and effective solutions for their needs. (6 reviews) - Editing Ease (5 reviews) - Helpful (5 reviews) **What users dislike:** - Users find Kentico's pricing to be **expensive** , making it challenging for small businesses and newcomers to adopt. (6 reviews) - Users note a **difficult learning curve** with Kentico, requiring time to effectively navigate its backend features. (4 reviews) - Users note that **limited customization options** in Kentico necessitate costly consultations, affecting their overall development experience. (3 reviews) - Users find the **limited features** of Kentico, particularly regarding domain management, to be quite restrictive for SEO needs. (3 reviews) - Users find that **complex customizations** in Kentico can be challenging and require significant development effort. (2 reviews) - Content Management (2 reviews) - Users find **customization difficult** , often facing expensive consultations due to inadequate support and documentation. (2 reviews) - Editing Issues (2 reviews) - Limited Flexibility (2 reviews) - Limited Integrations (2 reviews) ## Kentico Reviews ### 1. All-in-One Flexibility with a Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish K. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Kentico?** I’ve had a positive experience with Kentico. It’s a solid all-in-one platform that brings together CMS, marketing, and e-commerce features in one place. What I appreciate most is its flexibility with ASP.NET, which makes development feel smooth, while still being straightforward enough for marketers to manage content and run campaigns without much friction. **What do you dislike about Kentico?** One downside I’ve noticed with Kentico is that it can feel a bit complex and heavy, especially for smaller projects. Compared to simpler CMS platforms, the learning curve is steeper, and customization can sometimes require a deeper understanding of ASP.NET. On top of that, licensing costs can be on the higher side for some teams. **What problems is Kentico solving and how is that benefiting you?** Kentico meets my need to manage content, marketing, and e-commerce all in one place. For me, it cuts down on integration effort and, paired with ASP.NET, makes development and ongoing maintenance simpler and more straightforward. **Official Response from Jonathan Kentico:** > On the smaller-project complexity point: that's fair, and it's something we're actively working on. For editors and marketers on your team, the Business user learning map sequences content management, customer journeys and user management into bite-sized modules that bring the ramp-up window down noticeably. For developers, the Xperience by Kentico documentation and the developer kickstart path are where the ASP.NET-specific patterns live. On licensing feeling high-side for some teams — worth a fresh look at the pricing page if you haven't lately. The split between self-managed and SaaS has more flex than the perception sometimes suggests, and our partner network can sometimes bundle licensing in ways that fit smaller engagements better. If a specific client scenario doesn't math out, that's the fastest way to unblock it. ### 2. flexible, CMS with strong support for marketing autonomy and multi-channel content delivery **Rating:** 4.5/5.0 stars **Reviewed by:** hari S. | Senior system analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Kentico?** I like Kentico because it has an intuitive, flexible interface that works well for both marketers and developers. What stands out most to me is that it’s an all-in-one digital experience platform, combining content management, marketing automation, and e-commerce capabilities in one place. **What do you dislike about Kentico?** One of the main concerns is the pricing, which some people feel has drifted away from being truly mid-market friendly. Others also point out that more advanced customizations often require developer involvement, which can make it a less ideal fit for teams that don’t have strong technical resources. **What problems is Kentico solving and how is that benefiting you?** Kentico addresses several key challenges for businesses by offering an all-in-one Digital Experience Platform (DXP) that combines content management, digital marketing, and e-commerce in one place. It helps organizations streamline their digital operations by enabling them to manage websites, mobile apps, email campaigns, and social media through a single, centralized platform. **Official Response from Jonathan Kentico:** > If your team hasn't re-examined the pricing page since the Xperience by Kentico tiers were restructured, it's worth a fresh look: the current split between self-managed and SaaS has more flex for mid-market than the perception sometimes suggests. On the point about advanced customizations still requiring developer involvement — that's partly an extensibility trade-off we've explicitly chosen, but we're aware it becomes friction when teams want to iterate independently. The investments underway — more no-code content modeling, asset handling improvements in the Content hub, and AI-assisted workflows — are specifically aimed at reducing how often a marketing change has to travel through the dev backlog. ### 3. Centralized Content Management with Kentico Shines **Rating:** 5.0/5.0 stars **Reviewed by:** nitesh k. | Software developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Kentico?** I appreciate Kentico's ease of use and comprehensive documentation which makes setup straightforward. The platform excels in centralized content management, offering numerous features that improve speed and reduce costs. I find the page creation tools and marketing capabilities to be highly beneficial. The centralized nature and evolving features, including AI tools for content management and marketing, are aligned with my technical needs and enhance our development tasks. **What do you dislike about Kentico?** I used to hate the media library because it took a lot of time to use, but it has been improved and is now not as much of an issue since they changed it to a content hub. **What problems is Kentico solving and how is that benefiting you?** I find Kentico centralizes content management, enhancing speed and reducing costs. It offers extensive features like page building and marketing tools, boosting my productivity and enabling me to distribute content across multiple channels efficiently. **Official Response from Kentico Team:** > Thank you for your kind words! We’re pleased that both you and your clients have benefited from Kentico. Media rendering improvements have been a focus in Xperience by Kentico, our latest version, and we’re confident you’ll see further enhancements. ### 4. Powerful All-in-One CMS with Flexibility—Though Onboarding and UI Could Be Smoother **Rating:** 3.5/5.0 stars **Reviewed by:** Ifigenia A. | Director of Digital Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Kentico?** Kentico’s biggest strength is how well it brings content management, marketing, and integrations into a single platform. From a day-to-day perspective, the page builder and structured content approach make it easy for both technical and non-technical users to collaborate. The drag-and-drop interface, combined with reusable components, has significantly reduced the time it takes us to launch and iterate on pages. Another standout is its flexibility on the development side. We’ve been able to integrate Kentico into broader ecosystems (CRM, APIs, and custom applications) without hitting the typical limitations you find in more rigid CMS platforms. This has been particularly valuable when aligning websites with marketing automation platforms like HubSpot. **What do you dislike about Kentico?** While Kentico is powerful, there is a learning curve—especially for new users who are not familiar with CMS platforms. Some areas of the UI could be more intuitive, particularly when managing more complex content structures or workflows. Additionally, certain advanced customizations still require developer involvement, which can slow things down slightly compared to more plug-and-play platforms. Improvements in documentation and onboarding for non-technical users would make a big difference. **What problems is Kentico solving and how is that benefiting you?** Kentico solves the challenge of fragmented digital experiences—where content, marketing, and data sit across multiple disconnected tools. Before using Kentico, managing websites often meant juggling a CMS, marketing platforms, and custom integrations separately, which slowed down campaigns and created inconsistencies. Kentico brings these together into a single, unified platform. For us, this has had a clear benefit. We can manage content, personalise user journeys, and integrate with CRM and marketing tools much more efficiently. It reduces reliance on multiple systems, cuts down manual work, and allows both technical and marketing teams to collaborate more effectively. In practical terms, this means faster campaign launches, more consistent messaging across channels, and improved conversion rates because we can deliver more relevant, personalised experiences to users. **Official Response from Jonathan Kentico:** > Your onboarding and UI feedback is exactly the kind of signal we need, and it's fair. For the non-technical editors coming onto your account, the Business user learning map is probably the single most useful resource we have — it sequences content management, customer journeys, and user management into bite-sized modules designed to reduce the learning curve. On the advanced customizations still needing developer involvement — that's a real trade-off of our extensibility model. Where we're investing is in making more of the everyday work (content modeling, asset handling, AI-assisted tagging) no-code. If you'd like to share which specific flows are slowing your team down, the Kentico Community is where our product team actively listens, and I'd encourage your team to raise those there. ### 5. Hurrah!Lightweight Workhorse for High-Performance,Real-Time Content Across Channels,Best Support **Rating:** 4.5/5.0 stars **Reviewed by:** Anderson N. | Software Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Kentico?** Hurrah! To my bloody brilliant and lightweight workhorse that helps to unite my digital marketing,E-commerce and content management to ensure i deliver high performance and real-time content across all my channels.Technical support at it's best was one for my top choice.Drag and drop efficiency makes it feel simple yet powerful website development solution.It seamlessly intergrates with other tools within my workflows. **What do you dislike about Kentico?** I love it as my Top dog delivering real-time and consistency with content across all channels. **What problems is Kentico solving and how is that benefiting you?** Hurrah!My bloody brilliant workhorse as a central bub for my digital marketing,E-commerce and content management to deliver high performance and real-time content across all my channels.Drag and drop efficieny has made simultanous collaboration to allow non-technical teams to contribute with content creation,editing and updates.Technical support at it best.Stable and favourite CMS with vast variety of customizable templates as my own. ### 6. Hooray!All-Inclusive CMS with Comprehensive Themes Tailorable to meet my Website Needs with IconicUI **Rating:** 4.5/5.0 stars **Reviewed by:** Beth M. | Quality Assurance Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2026 **What do you like best about Kentico?** Hooray!To it as All-Inclusive CMS with comprehensive and humongous themes and templates to tailor to my website Needs.I really love it a central hub for all my digital marketing,e-commerce and web content editing and updating all in one roof.Adamant with Drag and drop tools for effortless and seamless website building with no coding skills.Continous innovation always makes it stand with new incredible gems with every new update. **What do you dislike about Kentico?** I really love it for continous innovation with new incredible gems with New updates from AI to help with automation. **What problems is Kentico solving and how is that benefiting you?** Hooray!To my All-Inclusive comprehensive and editable CMS tailorable to meet my website Needs.Classic drag and drop tools makes website building fun.I like it for continous innovation with Incredible Gem AI to boost my creativity and productivity.Fascinates as central hub for my digital marketing,E-commerce and content editing and updates. ### 7. High Five!To Polished &Prima facie Dashboard to deliver personalized marketing Automations **Rating:** 4.5/5.0 stars **Reviewed by:** Francis M. | Cloud Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2026 **What do you like best about Kentico?** I really love it for polished,compact and prima facie dashboard with my everything on one dashboard.I very fond it's customization for personalized marketing automation with everything i need onboard.Love the way it shines with metculous support and ironclad security giving me a piece of mind with my cloud content.Formidable solution that unify my digital experience with marketing campaigns,E-commerce and web analytics into one. **What do you dislike about Kentico?** Formidable force that unifies my marketing campaigns,E-commerce and web analytics with one prima facie dashboard. **What problems is Kentico solving and how is that benefiting you?** Hive Five to it's compact and prima facie dashboard with everything done on one place.Shines with impeccable support and ironclad security to keep my sensitive content secure always.I love it as unifying factor for my digital marketing campaigns,E-commerce and web analytics delivering true performance and quality web pages.Great with seamless customization for personalized marketing automations. ### 8. Simple UX, Seamless Integrations, and Helpful AI & Support **Rating:** 5.0/5.0 stars **Reviewed by:** John F. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Kentico?** the UX the simplicity, how easy it is to integrate with other projects, the performance and not to mention the AI assistance as well as the tech support when ever you have a problem **What do you dislike about Kentico?** pricing could be better, for a simple project it is a bit on the expensive side. **What problems is Kentico solving and how is that benefiting you?** I don't have to worry about missing data, security is always there. I have been using it for several years now, and kentico is always up and running. therefor gives me the peace in mind when I recommend it to clients. **Official Response from Jonathan Kentico:** > On pricing for simpler projects, that feedback is landing at the right time. If you haven't looked at the current pricing page recently, it's worth a fresh look — the tiering is more flexible than it was a couple of years ago. If you ever hit a specific client scenario where the pricing math doesn't work, our partner network and support team are good places to start — partners can sometimes bundle licensing in ways that fit smaller engagements better. ### 9. Flexible with Seamless Integrations but Complex Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Rubel M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Kentico?** I like the flexibility that Kentico offers. The wide range of integrations is a big plus as well, since it makes it easy to build connected digital experiences without starting from scratch. This flexibility and these integrations save time and make the builds more powerful. **What do you dislike about Kentico?** I can say that complexity. It can have a steeper learning curve when more involves setup process, compared to simpler CMS platforms, which can slow down onboarding. So a more streamlined admin interface and better out of the box configuration would make it more accessible for a smaller team item. I would say challenging. **What problems is Kentico solving and how is that benefiting you?** I use Kentico for its wide range of integrations, making it easy to build connected digital experiences without starting from scratch, saving time and creating powerful builds. **Official Response from Jonathan Kentico:** > The closest thing we have to a fast on-ramp is the Business user learning map for editors plus the developer kickstart next steps for the technical team. Paired with the free Kbank demo environment, a new team can get hands-on with a realistic project inside a day or two, which shortens the onboarding window meaningfully. On the "better out-of-the-box configuration" ask — that's a direct product signal and exactly the kind of feedback that shapes our roadmap. The Kentico Community Q&A is where our product team sees these threads, so if you want to dig into specific admin UI moments that felt overcomplicated, that's where to raise them. ### 10. Flexible, Code-First CMS That Empowers Client Sites **Rating:** 4.0/5.0 stars **Reviewed by:** Sean B. | CTO / Senior full stack developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Kentico?** As a content management system, I love the flexibility I can provide clients. As a developer, I love the code first approach that enables me to craft sites I using my favourite tools **What do you dislike about Kentico?** I don’t like that it doesn’t include as many features as the previous versions but it is getting there with constant refreshes **What problems is Kentico solving and how is that benefiting you?** It helps provide a content management solution for our clients and in some instances, it is a good marketing tool for then **Official Response from Jonathan Kentico:** > On the feature parity point with previous versions: that's a well-calibrated take, and you're right that constant refreshes are how we're closing the gap. Our feature-by-feature migration strategy guide is worth bookmarking — it shows what's in XbyK now, what's on the roadmap, and what the effort looks like for anything you're considering bringing over from KX13. The changelog is where every refresh lands, and the cadence has been deliberate. If there's a specific KX13 feature you or your clients rely on that still feels missing, the Kentico Community is where those threads get traction with our product team. Roadmap asks posted there get read. ### 11. Really Easy Localisation & Email Content Re-use, Domain Caveat **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Kentico?** Kentico makes multilingual work feel refreshingly simple: localisation is intuitive, the admin desk is easy to navigate, and I love being able to repurpose website content straight into email campaigns without duplicating copy or assets. For teams juggling multiple markets, that “one source, many channels” approach saves serious time and keeps messaging consistent. **What do you dislike about Kentico?** My one gripe is the limitation around domains—you can’t assign a different domain per language within the same channel—which can be restrictive for certain international SEO or market setups. Overall, though, Kentico delivers a productive editor experience and strong content operations, with just that domain constraint to keep in mind. **What problems is Kentico solving and how is that benefiting you?** Kentico solves the complexity of running content across 20+ countries by centralising everything in one place—so multilingual pages, assets, and updates are easy to find, maintain, and keep consistent. Instead of chasing versions in different drives or CMSs, I can manage culture variants side by side, reuse components, and push changes globally (or to selected markets) in a few clicks. That means faster rollouts for new content, fewer copy-paste errors, and simpler governance—freeing the team to focus on quality and localisation, not admin. **Official Response from Jonathan Kentico:** > We're especially glad to hear that Kentico’s localization capabilities and content reusability are streamlining your workflows across markets—exactly the kind of scalable, centralized content operations we aim to support. You bring up a valid point about the domain limitation for multilingual setups. While Kentico does allow for multiple sites and languages, assigning unique domains per language within a single site isn't currently supported out of the box. That said, there are some workarounds using multi-site configurations or custom URL routing that can help align with international SEO strategies. If you'd like guidance on that, our support team is happy to advise based on your setup. ### 12. Awesome product with good support and stable fixes **Rating:** 3.0/5.0 stars **Reviewed by:** Saurav K. | Principal Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Kentico?** Its been around for 20 years, always ever getting better. Be it Page management, Custom modules or the settings application along with the option of customization **What do you dislike about Kentico?** When the customization gets too tricky and not supported by their documentation, it needs a paid consultation which is a bit costly for us as developers :( **What problems is Kentico solving and how is that benefiting you?** Its easy to use, easy to manage content and always there's room for customization if the defacto doesn't suits your requirement. **Official Response from Kentico Team:** > Thank you for sharing your experience! We’re glad you find Kentico’s features valuable. We’ll continue expanding documentation and self-help tools to reduce reliance on external consultations. ### 13. Intuitive Kentico UI Makes Website Updates Fast and Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Policy | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Kentico?** Having used Wordpress and Drupal, Kentico's UI is extremely intuitive. It's easy and quick to make an update to our website, and with the help of a developer, we can customize our widgets to personalize our brand. **What do you dislike about Kentico?** I wish you could upload images and files directly in the editor instead of having to open a new tab and go to the content hub first. I also wish you could natively export form data. **What problems is Kentico solving and how is that benefiting you?** We migrated our Sitecore site to Kentico in 2025 and it was an easy process with a 1 to 1 migration of our files in to an identical structure within Kentico. **Official Response from Jonathan Kentico:** > Your image upload feedback is actionable, and there's a good news update: Xperience by Kentico supports smart drag-and-drop asset upload directly from widgets — including the Image widget and Rich text widget — without switching to the Content hub tab first. Files still end up stored as reusable assets in the Content hub behind the scenes, but you don't have to leave the editor to put them there. Full details and the list of supported upload zones are in the Manage files in Xperience guide. If your team isn't seeing those zones appear, it's worth checking with your developer or our support — it may just need the right content type configuration. On native form data export: that's a fair ask. The forms documentation covers the current submission handling, and the Kentico Community Q&A is the right place to raise the export request directly with our product team. ### 14. Flexible and scalable CMS platform with a bit of a learning curve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Kentico?** The best part about Kentico for me is the modular component setup. It’s very helpful when you're building out a bunch of pages as you can just drag and drop different components, reuse them across the site, and then edit the configuration to make them appear slightly different. After that you can just drop in the content copy and images and away you go. It saved me a lot of time and keeps the UI and UX consistent. I'm not overly technical, but once you get the hang of it, it's pretty easy to use. You can also set up email responses, flexible forms, metadata and tagging. **What do you dislike about Kentico?** As mentioned in the subject line, there is a bit of a learning curve. However, after a week or so and getting familiar with the navigation, it becomes second nature. I feel some of the admin interface could do with smartening up and perhaps some more tool tips or smart search would be helpful. Scheduling tasks was one area that could also do with simplifying as we ran into one or two issues initially when setting this up. **What problems is Kentico solving and how is that benefiting you?** Kentico helps us manage a lot of content across different pages seamlessly. The way it lets us reuse components and templates means we don’t have to rebuild stuff every time. We just drop and go. It also makes it easier to keep layouts consistent. Overall, it’s helped us work faster and keep everything more organised, which is great when you're working to project deadlines. **Official Response from Jonathan Kentico:** > You're absolutely right that there’s a bit of a learning curve, especially around scheduling and some parts of the admin UI. Your suggestions for more tooltips and improved smart search are spot on — those kinds of enhancements make a big difference for day-to-day usability and are areas we’re continuously improving. ### 15. Robust, Customizable CMS with Easy Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan T. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Kentico?** I like that Kentico is a robust platform that allows us to build whatever our clients need. It's secure, reliable, and customizable, which is perfect for a mid-market .NET CMS. The best part is how easy it is to connect Kentico with other tools and software for more robust technology stacks. **What do you dislike about Kentico?** Confusing licensing pricing from our clients perspective, could be much more transparent and straightforward. **What problems is Kentico solving and how is that benefiting you?** Kentico provides a secure, reliable, and customizable CMS. It allows us to build whatever clients need and is very easy to connect with other tools, enabling more robust applications. **Official Response from Jonathan Kentico:** > Pricing in a platform like ours can feel complex because it mirrors the reality of what you’re building. You’re not buying a fixed product—you’re combining channels, features, and capabilities that can evolve over time. That flexibility is powerful, but it can also make pricing harder to explain upfront. That’s exactly why we recently introduced a new How to Buy approach. Instead of starting from a blank page, you now have a clearer structure built around a few key building blocks: - Channels (what you’re running today and tomorrow) - License tiers (based on your level of sophistication) - AIRA packages (flexible AI usage you can scale as needed) - Deployment options (SaaS or private cloud) For example, AIRA packages let you start with a defined monthly allocation and expand as your needs grow, rather than committing to something rigid from day one . It won’t remove all complexity—because every project is different—but it should make pricing conversations more predictable and easier to structure, especially with clients who want clarity early on. ### 16. Kentico — Made for Marketers; Not Recommended for On Prem Deployment **Rating:** 3.0/5.0 stars **Reviewed by:** Adam S. | Website Project Lead, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Kentico?** I really like all of the various marketing tools that Kentico's products provide. It's incredibly easy to create pages, organize content, and create a truly special and dynamic website made for various audiences. Kentico also offers many marketing tools we do not use, such as email automation. **What do you dislike about Kentico?** I dislike the uncertain future of using Kentico as an on prem solution. Xperience 13 is a quality product that we have been able to use exceptionally well within our organization. With the sunsetting of support for Xperience 13, we are being put in a situation where we have to move our content to Xperience by Kentico. Xperience by Kentico is missing many things that Xperience 13 has and it functions differently from a structural standpoint. It is frustrating to have a product we like so well and then be forced to move to a new product that we're not even sure we can use. **What problems is Kentico solving and how is that benefiting you?** We are able to create multiple websites with varying degrees of personalization and functionality. **Official Response from Jonathan Kentico:** > Thank you for sharing your experience, it’s great to hear how effective Xperience 13 has been for your team, especially in delivering personalized, multi-site experiences with strong marketing capabilities. Regarding your concerns about moving to Xperience by Kentico: while it’s true that the platform introduces a new architecture and some features are still evolving, we want to clarify that on-premise deployment is still supported. Xperience by Kentico is cloud-native by design, but it offers flexible hosting options, including on-premise and self-managed environments, to meet different infrastructure needs. We understand that transitions like this raise important questions, and we’re here to support you. Our roadmap continues to focus on closing feature gaps and improving migration paths. You can stay updated via our Product Roadmap or connect with our team or your Kentico partner to explore the best path forward based on your specific setup. ### 17. Intuitive and Feature-Rich—Easy to Navigate for Website Work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Kentico?** It's very intuitive and you can find your way through the program easily. I use it for my website and it has a lot of different functions and features that I can easily access and formulate. **What do you dislike about Kentico?** It can be outdated. We found a number of problems within our current website with a recent IT search that need to be fixed, **What problems is Kentico solving and how is that benefiting you?** Kentico does help us solve IT issues when we bring it to their attention but we do need to coordinate with our website host. **Official Response from Jonathan Kentico:** > If the "outdated" feeling is coming from your site being behind current releases, our changelog and security advisories pages are the two most useful things to hand to whoever is managing your hosting — the advisories page lists every security issue we've disclosed and the version that fixes it. If you're on Kentico Xperience 13 and the audit findings are pushing you to evaluate what "current" should look like, the upgrade overview to Xperience by Kentico walks through the process feature-by-feature, including the migration tool. That's worth reviewing with your website host before committing to a remediation plan — the effort shape is very different depending on which parts of KX13 you actually use. ### 18. Robust DXP for Content Management and Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Kentico?** I find Kentico to be one of the best DXP platforms. It really helps with managing content efficiently, which is a big plus for me. I like its robust marketing and CMS tools because they give more exposure in terms of content marketing. I appreciate that it is a robust platform comparable to others, offering more UI and UX experiences. Although the initial setup was tough, it's now very feasible. **What do you dislike about Kentico?** I think Kentico should have an integration system in place to integrate with any external APIs. Initially, the setup was tough but now it is very feasible. **What problems is Kentico solving and how is that benefiting you?** I find Kentico helps with managing content and gives more exposure in content marketing with its robust marketing and CMS tools. **Official Response from Jonathan Kentico:** > The commerce angle you called out — order management, invoicing, payments, all in one DXP — is exactly the positioning we've been leaning into, so it's encouraging to hear it's landing with an IT practitioner who's actually running those flows. The fact that you're recommending Kentico to colleagues tells us the experience is holding up in real use. On AI-enabled features, there's more coming in every refresh — if you want to stay close to what's rolling out, the changelog is the single source of truth and the Kentico Community is where our product team and users trade notes on what's next. ### 19. My Plug and Play Hero for a Breeze Website Development & A Bang for a Buck CMS **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph W. | Senior Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Kentico?** My Plug and play Hero for seamless and A breeze website Development.I like it as one of the cost effective CMS with extensible plugins and themes to use for developing professional sites.On point with the customer support very helpful and knowledgeable. **What do you dislike about Kentico?** It's just extensible with plugins and themes for professional websites development effortlessly. **What problems is Kentico solving and how is that benefiting you?** My Plug and Play Hero for a Breeze and Hassle Free website development.One of the stable and cost effective CMS which keeps evolving.On-Point with customer support which is super helpful. ### 20. Great product for the price and excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Brenden K. | CEO & Kentico Xperience MVP, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2014 **What do you like best about Kentico?** Xperience by Kentico allows me to deliver robust sites in a short amount of time allowing my clients to utilize out of the box features and functionality. Following Kentico's recommendations you can easily create customizations and integrate with other systems. Kentico also provides 7 day bug fixes and excellent customer service. Kentico has a very strong solution partner network who can assist design, development, implementation, and provide expert service to end clients. Kentico also allows the users to provide ideas for the product roadmap and allow others to vote and share their use case for that idea. Up until this last major evergreen release, Xperience by Kentico, clients had to wait for at least a year to receive new features and enhancements. With Xperience by Kentico being an evergreen product now, we're seeing new features every month! And these features aren't just minor bug fixes or adding a button here or there, they are major features requested by customers and partners. **What do you dislike about Kentico?** Kentico has a very complex pricing structure. It's changed many times over the years, however this version appears to be the best yet and allows a lot of flexibility. **Recommendations to others considering Kentico:** When starting your site follow the documentation and Kentico recommendations. Doing so will allow you to have smooth upgrades and hotfix updates. Use Kentico support and the DevNet community for help and support with any problems or questions you have. Kentico's support is very knowledgeable and work very closely with the developers and product owners to provide you with a solution to your issue. They are their for you to use, so do so. **What problems is Kentico solving and how is that benefiting you?** Many clients are looking to make their website more data driven. Typically these other data sources are from third party vendors and need some sort of integration to display on their site. Kentico allows me to solve this problem and provide me, the agency,with industry standard tools and software to develop a seamless integration for our end clients. **Official Response from Jonathan Kentico:** > Your mention of the 7-day bug fix window and quality of support highlights what we see as a key part of the Kentico experience: dependable, responsive service. We understand the pricing structure has evolved over time, and appreciate your acknowledgment that the latest model offers improved flexibility. We're continuing to refine that based on feedback like yours. And your advice is spot-on: following official documentation and development best practices ensures smooth upgrades and reliable performance. Thank you for being such a well-informed and engaged member of the Kentico community — we’re glad to be part of your success! ### 21. Easy to Use for Non-Web-Savvy Editors **Rating:** 4.5/5.0 stars **Reviewed by:** Chad L. | Multimedia Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Kentico?** Ease of use for those editors who are not web savvy **What do you dislike about Kentico?** The build-out is a bit of a daunting task **What problems is Kentico solving and how is that benefiting you?** Ease of site management. Being able to schedule updates. **Official Response from Jonathan Kentico:** > Your point about the build-out being daunting is fair and one we hear consistently — the initial setup carries more weight than the ongoing editing experience, and the two require different skills. For teams in that position, two resources usually help: the developer kickstart guide walks through the foundation step-by-step, and our partner network includes agencies that specialize in Kentico build-outs if you'd rather offload the initial implementation and keep your team focused on design and content. ### 22. Powerful and flexible enterprise platform — but licensing can be a pain point **Rating:** 4.5/5.0 stars **Reviewed by:** Pavel H. | Head Of Marketing Department, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Kentico?** Kentico gives us everything we need to run a complex, custom-tailored B2B eCommerce platform. The out-of-the-box capabilities are impressive, and the platform is stable, secure, and scalable. With a skilled implementation partner (thanks Bluesoft ;)), we’ve been able to build advanced, for our business-specific features. It’s clear that Kentico is built for enterprise use, and it handles high demands on integration, performance, and content management with ease. **What do you dislike about Kentico?** The licensing model could be more transparent and easier to plan for long-term. We upgraded from Kentico 12 to 13, and now we’re expected to move to Kentico Xperience again — which feels like a big and expensive step. Also, development is more costly compared to open-source PHP platforms. But that’s part of the deal if you want a high-end, secure system. **What problems is Kentico solving and how is that benefiting you?** Kentico powers our B2B eCommerce platform and helps us manage complex product catalogs, custom ordering flows, and system integrations. It’s flexible enough to adapt to different markets and customer needs, while still offering enterprise-level stability. This has improved efficiency and made the user experience much smoother for our clients. **Official Response from Jonathan Kentico:** > Thank you for the thoughtful review and for highlighting both the strengths and challenges you've experienced with Kentico. We're glad to hear the platform is delivering on performance, security, and flexibility — especially for a complex B2B eCommerce setup. It's great that your collaboration with Bluesoft helped unlock the full potential of the platform. Regarding your concerns about licensing and version upgrades: you're not alone in seeking more clarity and predictability. We encourage reviewing our Xperience by Kentico licensing guide or reaching out to your Kentico representative or partner for long-term planning support — they can often help tailor the path forward based on your business needs. ### 23. Versatile and User-Friendly CMS **Rating:** 5.0/5.0 stars **Reviewed by:** Patryk M. | Programista .NET, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Kentico?** Kentico strikes an excellent balance between ease of use and powerful functionality. The interface is intuitive. New users can quickly find essential tools without extensive training. I appreciate the flexible content editor, built-in multichannel marketing campaigns, and comprehensive e-commerce support. Integrations with popular systems (CRM, ERP, analytics) work seamlessly, and if any integration is missing, it’s straightforward to implement a custom connector from a developer’s perspective. The Kentico support team is responsive and knowledgeable, resolving any issues promptly. **What do you dislike about Kentico?** The platform can be resource-intensive—larger deployments require robust server environments, which increases infrastructure costs. Configuring advanced modules (e.g., personalization or workflows) can be complex and demands careful study of the documentation. The admin UI occasionally lags as the database grows. It would be helpful to include more starter templates and a wider variety of built-in widgets in the base product. **What problems is Kentico solving and how is that benefiting you?** Kentico unifies CMS, marketing automation and e-commerce into a single platform, eliminating content silos and accelerating campaign launches. Its Integration Bus and rich APIs let developers deliver custom connectors and features in hours instead of weeks. A centralized content repository and multichannel engine ensure consistent, personalized experiences across web, mobile and email, boosting engagement. Built-in caching, CDN support and microservice-friendly architecture prevent performance bottlenecks as traffic grows. By replacing multiple point solutions, Kentico lowers total cost of ownership and frees teams to focus on strategy rather than infrastructure. **Official Response from Jonathan Kentico:** > Thank you for your thoughtful and detailed review! We're glad to hear Kentico’s intuitive interface, multichannel marketing tools, and seamless integrations are making a real difference for your team. Your feedback on the flexibility of the content editor and developer-friendly customization is especially appreciated. You're right that larger deployments can demand more from server environments, and that some advanced modules require a deeper dive into the documentation. For streamlining those experiences, we recommend checking out the Kentico Xperience documentation for targeted guidance, and our DevNet Q&A for real-world implementation tips from the community. We also appreciate your input on templates and widgets — expanding starter assets is a known priority and your suggestions help drive those improvements. ### 24. Rock-Solid CMS That Gives Developers Real Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Tapasya M. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Kentico?** I’ve been working with Kentico 13 for a while now, and one thing I really appreciate is how much control it gives developers. The MVC setup is clean, and the API is super flexible — you can pretty much build anything without fighting the system. I’ve worked on several enterprise-level websites, and the ability to customize modules, use smart search, and handle multilingual content has made life a lot easier. Also, their documentation has saved me more times than I can count. **What do you dislike about Kentico?** Getting started with Kentico can feel overwhelming at first, especially if you’re used to other CMS platforms. The learning curve is definitely there. And if you’re upgrading from older versions or planning to move to Xperience, it takes some planning and effort. **What problems is Kentico solving and how is that benefiting you?** I mostly build custom websites for clients in different industries — everything from government to travel. Kentico 13 lets us create powerful backends for content teams while still giving developers full flexibility. The separation of concerns between content editing and development is great for collaboration. **Official Response from Jonathan Kentico:** > Thanks for the thoughtful review! It’s great to hear how Kentico 13’s flexible API and MVC architecture have supported your custom development work across industries. We know the learning curve can be steep, especially during upgrades, and we’re continuously working to smooth that path. If you're planning a move to Xperience by Kentico, our migration documentation and support teams are here to help make the transition more manageable. ### 25. Feature-rich CMS — ideal for enterprise-level sites **Rating:** 4.5/5.0 stars **Reviewed by:** Rohan R. | Senior Developer, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Kentico?** Comprehensive feature set Over the past three years managing CadentGas.com, I’ve leveraged Kentico’s all-in-one suite—CMS, out of the box. It’s been a time-saver compared to stitching together separate tools. Flexible page builder and content structuring The multiple content types, reusable components, and drag-and-drop sections make it easy to create and update pages without needing deep coding each time. This is especially handy for marketing teams needing frequent content changes. Strong security & compliance Kentico has passed our internal and external audits no trouble—its role-based access controls and permission settings are rock-solid. **What do you dislike about Kentico?** Steep learning curve With its wide range of features comes complexity. It took new team members several weeks to feel comfortable with the platform, especially those unfamiliar with .NET or CMS architectures. Resource-intensive for smaller updates Minor tweaks sometimes require full publishing processes, which can feel heavy-handed—I wish there were lighter, more agile publishing options. Licensing and costs Kentico is a premium offering. While justified by its capabilities, the upfront and annual costs may be high for smaller organizations. **What problems is Kentico solving and how is that benefiting you?** Kentico helps us manage a complex website (CadentGas.com) that serves a wide range of users across the UK. We have to regularly update content, support multiple user needs (including accessibility), and ensure everything runs securely and smoothly. **Official Response from Jonathan Kentico:** > Thank you for the thoughtful and detailed review! We're glad to hear Kentico’s all-in-one platform, flexible content tools, and robust security have supported your team at CadentGas.com so effectively. We recognize the learning curve and publishing flow can feel heavy at times—your feedback is valuable as we continue refining the user experience. If you'd like, our support team can recommend publishing optimizations tailored to your setup. ### 26. It's Functional,Practical & Easy-to-Use Platform for E-Commerce,Content, and Campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Jane M. | Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Kentico?** 10/10 to this wonder that makes e-commerce,content management and campaigns a piece of cake.I love it overall use which is great with captivating UI for ease of use. **What do you dislike about Kentico?** My wonder of content management and fruitful campaign mngts **What problems is Kentico solving and how is that benefiting you?** Yes,I love as functional,practical EMS and CMS that works,Reliable with effectiveness customization and Flexibility to suit my needs. **Official Response from Jonathan Kentico:** > We put a lot of care into making the platform both powerful and intuitive, so this means a lot to the whole team. We're glad Kentico is proving to be a reliable, flexible fit for your needs — and we look forward to continuing to support your work! ### 27. Best DXP/CMS I have ever used in the market **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Kentico?** Kentico has great features, It's a very user friendly platform and I also like the multilingual language support which is very unique compared to the competitors. **What do you dislike about Kentico?** Finding the good resources for kentico is difficult and are more expensive. **What problems is Kentico solving and how is that benefiting you?** Problem Solved: Accessing and finding data across different systems can hinder insights into customer behavior and marketing campaigns. Benefit: Kentico’s inbuilt analytical tools and reporting provide actionable insights. This helps us make important, business-driven decisions that enhance our consumer experiences and improve ROI. **Official Response from Jonathan Kentico:** > The "finding good Kentico resources is difficult and more expensive" feedback is the one we want to dig into, because it's the kind of thing that compounds — a team that can't easily find a trusted implementer stays stuck, and that's a real business problem. Two places to start: our partner network directory lists certified Gold and Silver partners globally with filters by region and specialization, and the Kentico Community is where a lot of freelance and boutique-agency .NET developers are active — often faster and more cost-friendly than a larger agency engagement. ### 28. Xperience by Kentico **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Kentico?** Kentico Xperience stands out for how seamlessly it combines content management, digital marketing, and commerce in a single platform. The recent addition of features like AIRA, AI-powered personalization, and customer journey mapping really takes the experience to the next level. What I appreciate most is how intuitive the platform has become—making it easier to create highly personalized, omnichannel experiences without heavy technical overhead. It’s a smart, scalable solution that keeps evolving with customer needs. **What do you dislike about Kentico?** While the enhanced commerce capabilities in Kentico Xperience are powerful, there’s still room for improvement when it comes to out-of-the-box flexibility for more complex e-commerce use cases. Customizing certain workflows or integrations can require additional development effort. However, the platform is evolving quickly, and the recent updates show that Kentico is listening to user feedback and making meaningful progress in this area. **What problems is Kentico solving and how is that benefiting you?** Kentico Xperience is solving the challenge of managing complex digital experiences across content, marketing, and commerce—all from a unified platform. Previously, we had to rely on multiple disconnected tools, which slowed down our workflows and made personalization difficult. Now, with features like AI-powered personalization and customer journey mapping, we can deliver targeted, relevant experiences faster and more efficiently. It’s helping us improve customer engagement, streamline operations, and respond more quickly to market changes. **Official Response from Jonathan Kentico:** > Thanks for the feedback! You're right—commerce in Xperience by Kentico isn’t yet at full parity with the previous version, but exciting updates are on the way. Commerce capabilities are coming soon, and this summer is set to bring major improvements. Stay tuned! ### 29. Evaluating Kentico: A Scalable Solution for Enterprise Content Management **Rating:** 5.0/5.0 stars **Reviewed by:** syed Mohammad i. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Kentico?** Kentico stands out for its all-in-one digital experience platform that seamlessly combines content management, digital marketing, and e-commerce capabilities. One of its strongest features is the flexibility of its modular architecture, allowing developers to customize and extend functionality without compromising performance. **What do you dislike about Kentico?** In certain cases, the documentation can be inconsistent or lacking in depth, particularly for more complex customization scenarios. This sometimes leads to increased development time as teams must explore workarounds or consult external forums. Additionally, upgrade processes between major versions (e.g., from Kentico CMS to Kentico Xperience) can be resource-intensive and complex, requiring careful planning and often custom migration work. **What problems is Kentico solving and how is that benefiting you?** Instead of using separate tools for content management, digital marketing, and analytics, Kentico provides an all-in-one solution. This integration streamlines workflows, reduces tool fragmentation, and improves team collaboration between developers, marketers, and content editors. **Official Response from Jonathan Kentico:** > We’re glad to hear that you value Kentico’s all-in-one approach and modular flexibility—it’s exactly what we aim for in empowering teams to build tailored digital experiences efficiently. We also appreciate your feedback on documentation and the upgrade process. While we continue to enhance our official documentation (docs.kentico.com), we encourage you to leverage the Kentico Community and DevNet Q&A for deeper customization topics, where both product experts and developers share real-world solutions. Regarding major upgrades, you're absolutely right—they do require planning. To support smoother transitions, we recommend exploring our Upgrade Toolkit and consulting our support team for tailored guidance. ### 30. Perfect DXP Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant H. | Lead Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Kentico?** The platform is easy to implement and user-friendly for business customers. Content Hub stands out as a particularly powerful feature, providing excellent separation and organization of content. **What do you dislike about Kentico?** email reporting and other types of data reporting not enough to meet the requirements and should have download facility **What problems is Kentico solving and how is that benefiting you?** Sending emails and targeting specific audiences with personalized content is straightforward. The platform offers excellent support for web developers, making their tasks easier. It also captures user activity efficiently, which helps in connecting with customers who display different behaviors. **Official Response from Jonathan Kentico:** > You're right that having downloadable reports and more robust options would enhance usability for business users. We’ve shared this insight with our product team for consideration in future updates. In the meantime, for more advanced reporting needs, we recommend integrating Kentico with external analytics tools or exploring custom report development using our Reporting app. If you'd like support setting this up, our team is here 24/7 to help. ### 31. Easy to Use CMS with Room for Email Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Carlie C. **Reviewed Date:** January 07, 2026 **What do you like best about Kentico?** I like Kentico's ease of use, as it's really easy to navigate the back end. It's also easy to teach clients how to use it in their day-to-day activities. I also appreciate how easy the initial setup is. Kentico refreshes are an aspect I enjoy too. **What do you dislike about Kentico?** I think the email capabilities could be improved. **What problems is Kentico solving and how is that benefiting you?** I use Kentico as a CMS for website builds. It's easy to navigate, teach, and helps clients manage their day-to-day activities effortlessly. **Official Response from Jonathan Kentico:** > We’re really glad to hear that you appreciate Kentico’s intuitive backend, excellent ease of use for both editors and clients, and how smooth the initial setup is. It’s great to know that these aspects are helping you manage day‑to‑day activities and train your users effectively — that’s exactly the experience we strive to deliver. We also appreciate your honest feedback regarding email capabilities. We understand how important robust email tools are for marketing and communications. The team has been actively enhancing the email channel — including improvements to the Email Builder, richer email personalization features, and ongoing refinements driven by user feedback. If you’re interested in what's coming next, we recommend checking out the Kentico roadmap, where you can track upcoming enhancements and planned improvements across the platform ### 32. User-friendly, uncomplicated! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Kentico?** Kentico can do so much. There's a lot of flexibility in page design, layouts, templates, etc., that, when set up properly, can really enable the user to do a lot with it without a lot of complicated work required. **What do you dislike about Kentico?** It's a two-sided coin... in order to make it easy to use, it has to be set up and implemented in the correct way. Assuming that's done, then it makes things easy. But it's crucial to have the right implementation partner who can help set things up properly for you, otherwise you'll need to rely on a decent amount of additional development work. **What problems is Kentico solving and how is that benefiting you?** Kentico enables us to do quite a lot for our website, but with a VERY small web team. There are a lot of features available that aren't too difficult to use, and the ability to update our websites is a pretty straight-forward process that doesn't require much (if any) work with any 3rd party/outside developers. **Official Response from Jonathan Kentico:** > It’s great to hear Kentico is empowering your small team to manage a robust site with ease. You’re absolutely right—successful setup makes all the difference. That’s why we always recommend working with a certified implementation partner to unlock the platform’s full potential. Appreciate you being part of the Kentico community! ### 33. Kentico is leaps and bounds above other DXP. I'll tell you why.. **Rating:** 5.0/5.0 stars **Reviewed by:** Daren H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Kentico?** Kentico is a commercial-grade CMS, and if you are a digital agency that supports its customers day in and day out, you need the same support from the vendor unlike open source options with no central support ownership. **What do you dislike about Kentico?** Out of the box, the tool can be light on widgets like you would see in other CMS systems; however, this is by design and Many useless widgets was culled from previous versions. Now with Xperience ready to roll the CMS market just got real! **What problems is Kentico solving and how is that benefiting you?** Kentico makes it easy to manage website content while still delivering the powerful tools today’s digital marketers need. It's the perfect blend of simplicity and smart functionality. **Official Response from Jonathan Kentico:** > Thanks for highlighting the value of having a reliable, supported CMS. You're absolutely right—having a vendor-backed platform like Kentico makes a big difference for agencies managing client needs around the clock. As for the lighter widget set, it's a conscious shift toward purposeful tools over bloat. With Xperience by Kentico, you can build exactly what you need, keeping the editing experience clean and focused. ### 34. Kentico 13 - The best .NET-based CMS. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Kentico?** The amount of useful options. - Custom Table Data (the most used feature in my company!) - Page Custom Types - Page Builder - Reuse content across multiple pages - Search index and functionality across content fields - Media Library - Workflows - Widget creation **What do you dislike about Kentico?** Not happy with the new version upgrade to Xperience by Kentico (XbyK). Not just that XbK offers less features, but we need to start from scratch. We need to re-develop all the customizations. The migration tool from K13 to XbK is a joke. And the lack of code examples for XbK is beyond frustration! No more Custom Table Data in XbK! Why!?! The best possible feature Kentico had and they decided to get rid of it! **What problems is Kentico solving and how is that benefiting you?** It makes web page creation very easy. Its hybrid headless approach provides a balance, allowing for both traditional CMS functionalities (WYSIWYG editing, page building) and headless delivery. It allows content to be delivered via a headless API, facilitating content distribution to diverse platforms. **Official Response from Jonathan Kentico:** > We understand your frustration with the transition to Xperience by Kentico. The shift from Kentico 13 to Xperience was a deliberate move to retire aging technology and create a future-proof platform built on modern standards like .NET Core and React. While this means some familiar features like Custom Table Data are no longer present, we've enhanced other capabilities—such as content items and custom object types—to offer greater flexibility, scalability, and multichannel content delivery. We know change can be challenging, especially when it requires reworking customizations, but our goal was to create a streamlined experience for marketers and developers alike in today’s fast-evolving digital landscape. To support this transition, we offer the Xperience by Kentico Migration Toolkit, including the Kentico Migration Tool, which is regularly updated based on customer feedback. We also provide detailed documentation, open-source code samples, and training resources to help developers adapt efficiently. While Xperience doesn’t mirror all legacy features, it introduces a host of new ones focused on content reuse, personalization, AI-assisted marketing, and cross-channel engagement. We're committed to helping our customers succeed and appreciate all feedback as it helps us evolve the product to meet your needs. ### 35. Complex solution for enterprise clients **Rating:** 4.0/5.0 stars **Reviewed by:** Emilian O. | .NET Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Kentico?** Kentico offers a strong all-in-one solution with great extensibility for developers and a user-friendly interface for content editors. Its modular architecture, built-in marketing tools, and support for headless delivery make it flexible and scalable for a wide range of projects. **What do you dislike about Kentico?** Some features feel overly complex for smaller projects. The licensing model can be expensive, and documentation occasionally lacks depth for advanced scenarios. Upgrades between major versions can also be time-consuming and require careful planning. **What problems is Kentico solving and how is that benefiting you?** Kentico helps streamline content management for multilingual, multisite platforms, making it easier to maintain brand consistency and accelerate content delivery across channels. It reduces the need for custom development by offering built-in marketing, personalization, and e-commerce tools—saving time and resources. For developers, its .NET-based architecture improves integration possibilities and speeds up implementation, ultimately reducing project turnaround times and improving client satisfaction. **Official Response from Jonathan Kentico:** > Thank you for your insightful review! It's great to hear how Kentico’s flexibility and built-in tools are helping you deliver complex, multilingual projects more efficiently. We understand that advanced features and upgrades can add complexity, especially for smaller initiatives. Your feedback is appreciated and helps us continue improving documentation and upgrade processes to better support teams like yours. ### 36. Effortless Marketing Tools for Marketers **Rating:** 4.5/5.0 stars **Reviewed by:** Tyric H. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Kentico?** This platform enables shop owners to easily access marketing tools, which in turn helps them create their own websites with ease. **What do you dislike about Kentico?** There can be quite a steep learning curve when trying to understand how to use it fully. **What problems is Kentico solving and how is that benefiting you?** It helps me create a nice layout for my website. **Official Response from Jonathan Kentico:** > We're glad to hear that Kentico is helping you and other marketers access tools that make building and managing websites easier. That’s exactly what we aim for—empowering users without needing to rely heavily on developers. You mentioned the learning curve, and that's a fair point. While Kentico offers a lot of flexibility and power, we know it can take time to get comfortable. If you haven’t already, we recommend checking out our learning portal and the Kentico Community —they're great resources to shorten that curve and connect with others facing the same challenges. ### 37. Robust & Scalable Web Content Management with Kentico CMS **Rating:** 4.0/5.0 stars **Reviewed by:** Raguru V. | Team Lead UI Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Kentico?** I like that Kentico offers an all-in-one platform combining CMS, e-commerce, and marketing tools. Its flexibility and ease of use make managing content and campaigns seamless. **What do you dislike about Kentico?** Kentico can be complex to set up and may require a steep learning curve for beginners. Some advanced features can be costly and may need additional development time. **What problems is Kentico solving and how is that benefiting you?** Kentico solves the challenge of managing web content, marketing, and e-commerce in one integrated platform. It benefits users by streamlining workflows, improving customer engagement, and accelerating digital transformation. ### 38. Excellent Web CMS **Rating:** 4.5/5.0 stars **Reviewed by:** David Z. | Senior Interactive Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Kentico?** Logical interface and features makes it easy to get started. **What do you dislike about Kentico?** Odd subcategories for assets means that you are looking around until you get used to it. **What problems is Kentico solving and how is that benefiting you?** Central respoitory for a website that can be accessed by multiple people **Official Response from Jonathan Kentico:** > We’re glad to hear you’ve found Kentico’s interface and features intuitive—it’s great to know it’s helping you get up and running quickly. Regarding the asset subcategories, we understand how that initial navigation can feel a bit unintuitive. As you continue working with Kentico, we recommend customizing your folder structure or using media libraries with consistent naming conventions to streamline your workflow. ### 39. Meets our Business and Marketing Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Justin G. | Digital Marketing Director, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Kentico?** I enjoy that cusomtization of the Kentico CMS. You can build templates for each page type, personalize content and have a full marketing suite at your hands. **What do you dislike about Kentico?** Often can be slow (which may be our setup) and sometimes there are sync issues between the validation environment and production. **What problems is Kentico solving and how is that benefiting you?** The main problem Kentico solves is the ability for different stakeholders to publish content around the business. They can use a template to easily stand up their own landing pages and push them live with little training. **Official Response from Kentico Team:** > Thank you for your review! We’re glad Kentico meets your customization and stakeholder needs. Sync issues and performance concerns are on our radar. Xperience by Kentico is much faster and designed to address these with enhanced architecture. ### 40. Using Kentico to manage website content. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Kentico?** Ease of use and functionality. Being able to quickly and easily update content on our site, and the quick turnaround in it loading and becoming customer-facing. **What do you dislike about Kentico?** I've been finding lately that some pages are unable to be edited due to errors; whether this is a Kentico issue or a company login issue, is currently being investigated. **What problems is Kentico solving and how is that benefiting you?** Allowing more customer-facing content and interactions to keep them up-to-date with our latest offerings. **Official Response from Jonathan Kentico:** > We're glad to hear that Kentico’s ease of use and fast content publishing are helping your team stay agile and responsive. Regarding the editing issues you’ve encountered, this could stem from either user permissions or page-specific configuration settings. We recommend checking the Event Log in Kentico for any error messages tied to those pages, and ensuring your user role has the appropriate Page Permissions and Workflow privileges. If the issue persists, feel free to contact your Kentico administrator or submit a ticket through our 24/7 support portal. We're here to help you keep delivering timely content to your customers. ### 41. Kentico 13 Xperience **Rating:** 4.5/5.0 stars **Reviewed by:** Luka . | backend developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Kentico?** With move to .net core mvc, web development is finally nice again. Developing front facing app is as vanilla as it gets, if you build your app right, you don't even have to be aware it's talking to kentico. really, really enjoyable, after kentico 11 and portal engine. **What do you dislike about Kentico?** 2 months in and im still in honeymoon period. past projects were K11, so this is a breath of fresh air. **What problems is Kentico solving and how is that benefiting you?** building enterprise level web apps. can't say more. **Official Response from Jonathan Kentico:** > Love hearing this! Moving to .NET Core MVC really does open things up, and it’s great to see you're enjoying the clean separation and flexibility. If you're this happy after two months, you’ll love what’s ahead—Xperience by Kentico takes that fresh-air feeling even further with its modern architecture and cloud-native approach. Definitely worth exploring for your next projects. ### 42. Solid platform for a myriad of user personas **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Kentico?** From the stanpoint of an 8 year user of the Kentico Portal Engine model. It seems like K2 is going to be an even moreapractical solution for me in the role of a Website Editor User Support and Training specialist. Im can teach complete strangers how to edit their Kentico website information in one 30-60 training session. They are off the the races as Website Content Editors. **What do you dislike about Kentico?** Still from the Portal Engine vantage point; (For my persona group of editors and users that build web apps or manage other websites on their own), the expectation for content editor area would have been something along the line of Code hinting and colored code blocks like VSCode. However from what i've noticed from watching the K2 videos, the source view code editing portion is no longer client facing anyway. **What problems is Kentico solving and how is that benefiting you?** For the company i work with, there is perhaps 80-100 sub sites with its only editor and contributor to manage the content for their individual subsite. Currently the Page checkin and check out system keeps the editor/contributor from accidentally overwriting each other content. The Submit for Publish Approval, allow the Webmaster to review each of the pages before approving them to be published. The time release publishing option so that editors/contributors can even schedule page changes to go live automatically even if that change has to be published while they are away from the office on or travel. **Official Response from Jonathan Kentico:** > Thanks for sharing your long-term perspective! It's great to hear how effective Kentico has been for training and empowering content editors with minimal ramp-up. Your use of workflows, scheduling, and version control is exactly what the platform was built to support. We appreciate the note about the editing experience—while source view is no longer client-facing in newer versions, we’re always exploring ways to enhance usability for power users like yours. Your input helps guide that evolution. ### 43. Kentico Review **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep C. | Quality Engineering Lead, Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Kentico?** User friendly product with helpful documentation **What do you dislike about Kentico?** I have not explored the product to its fullest potential yet **What problems is Kentico solving and how is that benefiting you?** Brings benefit to complex challenges in the workplace **Official Response from Jonathan Kentico:** > We’re glad to hear you find Kentico user-friendly and that our documentation has been helpful—our goal is to make powerful features accessible without complexity. It’s also great to know Kentico is supporting you in solving more complex workplace challenges. When you're ready to explore more, our product documentation and Kentico Community are excellent resources to help you unlock the full potential of the platform. ### 44. The best digital experience platform for CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Ruth W. | mARKETING dIRECTOR, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Kentico?** Managing our digital presence across multiple channels like websites, email campaigns, and social media. Great account management and customer support. **What do you dislike about Kentico?** Some of the form builder capabilities are limited without a developer. **What problems is Kentico solving and how is that benefiting you?** Multiple design capabilities, open head CRM. **Official Response from Jonathan Kentico:** > Thank you for your feedback! We're glad Kentico is helping you manage your digital presence effectively across channels. Regarding the form builder—while it’s designed to be user-friendly, certain advanced scenarios may require developer input. For more guidance, you might find our form builder documentation helpful for extending its capabilities without heavy development. ### 45. Fantastic product - fast, secure and a clear roadmap at a very competitive rate. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2024 **What do you like best about Kentico?** Kentico is an all-in-one platform offering flexibility, personalisation, ease of use, and innovation, backed by excellent support and a strong community. The new version Xperience by Kentico allows for simple integrations, and a managed SaaS environment. **What do you dislike about Kentico?** Kentico, is not a B2C comemrce engine, and that is fine, as there are other products for that, but it works well for B2B transactions. **What problems is Kentico solving and how is that benefiting you?** Kentico assits our customers in achieving thier business goals. **Official Response from Kentico Team:** > Thank you for your feedback! We’re delighted that Xperience by Kentico meets your B2B needs so effectively. While we’re not a B2C commerce engine, we’re always exploring ways to expand our capabilities and integrations. ### 46. Very pleased with the experience and the outcome **Rating:** 4.5/5.0 stars **Reviewed by:** Chad L. | Creative Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Kentico?** Kentico keeps everything organized and in easily accessible places. **What do you dislike about Kentico?** There is a bit of a learning curve coming from something like WordPress but there is plenty of information out there to help. **What problems is Kentico solving and how is that benefiting you?** Simplifying and improving our web content management. **Official Response from Jonathan Kentico:** > Thanks for the great feedback! We're glad Kentico is helping streamline your content management. While the learning curve can be real coming from platforms like WordPress, it's great to hear that the available resources are helping bridge that gap. Let us know if you ever need a hand finding the right ones. ### 47. User friendly, customization **Rating:** 4.5/5.0 stars **Reviewed by:** Yehor L. | Fullstack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Kentico?** Ease of use both for developers and content writers. Kentico team always improves the product. **What do you dislike about Kentico?** Not all Kentico admin functionality is intuitive **What problems is Kentico solving and how is that benefiting you?** Content management, customization **Official Response from Jonathan Kentico:** > Thanks for the feedback! Great to hear both developers and content writers find it easy to use. We're continually working to make the admin UI more intuitive—your input helps us focus those improvements. ### 48. CMS updates through Kentico **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Kentico?** - User friendly and easy to navigate. - Wide range of features and widgets to create and manage webpages . **What do you dislike about Kentico?** - Has been buggy on occasion, with errors not allowing certain pages/content to be updated. - Content on pages sometimes disappears and then re-appears days later. **What problems is Kentico solving and how is that benefiting you?** Kentico is allowing us to create, house, and update our partner-facing content in a timely manner, with most updates being pused live almost instantaneously. **Official Response from Jonathan Kentico:** > Thanks for highlighting the ease of use and flexibility. The intermittent content issues you mentioned aren’t expected behavior—our support team can help investigate those bugs to ensure reliable updates. Glad to hear Kentico is helping you manage partner-facing content efficiently. ### 49. KENTICO from web managers point of view **Rating:** 4.0/5.0 stars **Reviewed by:** Michal R. | Webmaster, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2020 **What do you like best about Kentico?** Easy maintanance of content for our webpages **What do you dislike about Kentico?** some complicated steps, some hints isn´t possible to automation, some parts are UX/UI hell **What problems is Kentico solving and how is that benefiting you?** I appraise some small quick wins **Official Response from Jonathan Kentico:** > It’s great to hear that Kentico makes day-to-day content maintenance easy — that’s exactly what we aim for with our user-friendly editing tools. We also hear your concerns about complex steps and areas where the UX/UI could be more intuitive. These are valuable points, and ongoing UI/UX refinement is a priority for future releases. In the meantime, if you’re running into specific areas that feel overly manual or hard to automate, our documentation and community resources may offer workarounds or configuration tips to simplify the process. ### 50. Website **Rating:** 4.0/5.0 stars **Reviewed by:** Julie W. | Marketing manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Kentico?** We hear that our users can easily navigate our website. The ability to have a site that users find easy to use is key. **What do you dislike about Kentico?** The back end system takes time to learn how to use. **What problems is Kentico solving and how is that benefiting you?** Kentico allows our users to find the information they need. It is content heavy so this is a key factor. **Official Response from Jonathan Kentico:** > Thanks for the feedback! Great to hear your users find the site easy to navigate. For the learning curve on the backend, we recommend checking out our training resources — they’re designed to help new users get up to speed quickly and confidently. ## Kentico Discussions - [Is there any way how I can share content automatically?](https://www.g2.com/discussions/is-there-any-way-how-i-can-share-content-automatically) - 1 comment, 1 upvote - [Who uses Kentico?](https://www.g2.com/discussions/kentico-who-uses-kentico) - 2 comments - [Is kentico free?](https://www.g2.com/discussions/is-kentico-free) - 1 comment - [Is kentico a good CMS?](https://www.g2.com/discussions/is-kentico-a-good-cms) - 1 comment - [View Kentico pricing details and edition comparison](https://www.g2.com/products/kentico/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+12%3A54%3A12+-0500&secure%5Bsession_id%5D=3986282b-fd63-472e-8729-bd570b83e365&secure%5Btoken%5D=cd7c14f6e895d31581482de5531d3e482527ed4188d173b4a8e0f2620aba4d90&format=llm_user) ## Kentico Integrations - [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Pay for Business](https://www.g2.com/products/google-pay-for-business/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Karat](https://www.g2.com/products/karat/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Salesforce Marketing Cloud Account Engagement](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) ## Kentico Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository **Analytics** - Web Analytics - Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation **Functionality** - Developer Tools - Automation - Website Staging **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Content Management** - Customizable Templated Workflows - Asset Management - Portals and Sites **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API / Integrations **Design & Development** - No-Code App Development - Low-Code App Development - Self-Service Capabilities **Support** - CMS Variety - Compliance **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Kentico Alternatives - [Umbraco](https://www.g2.com/products/umbraco/reviews) - 4.5/5.0 (931 reviews) - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - 4.1/5.0 (526 reviews) - [Progress Sitefinity](https://www.g2.com/products/progress-sitefinity/reviews) - 4.0/5.0 (496 reviews)