Eden Pros and Cons

Visual maps for seating - I hardly remember the desks I prefer to book by their number, but by their location. Review collected by and hosted on G2.com.

Slack integration can be a bit buggy (I'll use the shortcut, and then 5 different messages all asking me to select a date will appear at the same time) Review collected by and hosted on G2.com.

I discovered Eden back in 2021 when our office was organizing a hybrid work format. I came across Eden and what sold me was the features it offered. Not only could I assign desks to employees, but I could customize the information like what days they will be in the office, work title, and picture. Review collected by and hosted on G2.com.

The only downside I can see with Eden is the pricing for additional offices. I wish there was a way to have package deals where a company could have pricing for one office and a different pricing for more than one office. Other than that, I can't find any downsides or dislikes about Eden! Review collected by and hosted on G2.com.

The platform is very easy to use and I do like the aesthetics of it. It is very easy to train anyone how to use the platform, can get them to understand within a minute. Review collected by and hosted on G2.com.

There are a couple of features I'd like for Eden to have (such as more detailed or advanced settings to restrict users in certain areas or better reporting features without having to download a file). Review collected by and hosted on G2.com.

Eden is very supportive of feedback. I've seen several things built or improved after recommended feedback. They have a lot of great features that I use regularly. Review collected by and hosted on G2.com.

The admin portal can be confusing where things are organized; it's not intuitive. I'd like to see continued improvements to the layout and added neighborhood features. Review collected by and hosted on G2.com.

It is very easy to use and very user-friendly, I like how it is always responsive and how easy and clear is to see available spots at the workplace, you can always make sure that your place is not overcrowded and in these times due to the virus, it is a very useful tool it makes returning to the office with more confidence. It is an amazing tool and I would recommend this eyes closed since as said it is amazingly easy to use and provides a good support, which in these days it is super important. Review collected by and hosted on G2.com.

There's not much to dislike about Eden, it gives just exactly what it promises and since it is very easy, it is hard to add another feature that will make this a better tool. Everything you actually need for a safe return is in this app. Maybe the one thing that can be added is a tool that connects to our login software so we can have all in one place when we run to the office, but this is just me being fancy, since this tool is amazing just the way it is. Review collected by and hosted on G2.com.

Helps with office organization and making sure you have a seat ready for you when you arrive Review collected by and hosted on G2.com.

I don't really have any problems with the way that eden operates Review collected by and hosted on G2.com.

I like how easy it is to see if there's available space at the office will be and reserve a spot. I like that it enables our workplace team to keep our office spaces from getting overcrowded and keep track of who's been at the office in case someone gets sick. This has made me feel much more comfortable returning to the office. Review collected by and hosted on G2.com.

There isn't a lot I dislike about Eden, if I'm honest! One feature I would like to see, though, it would be great to have a way to integrate Eden with our biometric access system so we could be automatically checked in when arriving at the office. Review collected by and hosted on G2.com.

As an IT professional, Eden's offering of integrations (directory and SAML) are excellent. This means the folks who manage and use Eden have a really fantastic experience as well. Review collected by and hosted on G2.com.

I think some calendar integrations would be helpful, i.e., for automatically determining if employees are in or out of the office, etc. That way, there would be less manual effort needed from the users. Review collected by and hosted on G2.com.

As a System Administrator, the Eden software has been a breeze to use and deploy. We were able to deploy the solution to our staff in our Toronto office, and they could use the software with little or no documentation needed. Eden continually adds features, asks for feedback on improving its software, and is quick to release these new additions. Review collected by and hosted on G2.com.

Options for Administrators are a little limited right now, but they continue to add features that empower admins. For example, there was an issue with moving people from desk to desk on the admin side once they've already booked a desk, but I contacted our rep, and this issue was resolved. Review collected by and hosted on G2.com.

Eden has a great display of information, with a user-friendly platform where we can easily check for the office's availability for the specific date we are looking for. The information on reservations is also updated in real-time, this is something important at our organization since we try to have a limited number of people in the office in order to comply with biosecurity measurements. Review collected by and hosted on G2.com.

Some of the areas of opportunity in the app are the possibility to include some extra information, like the address of the office, and even including pictures of the office in the reservations screen, this could give the platform have a better presentation. Review collected by and hosted on G2.com.