Easyship Reviews (178)

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Easyship Reviews (178)

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4.4
178 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Easyship, making shipping straightforward and efficient. Many appreciate the platform's ability to integrate with various e-commerce systems, allowing for seamless operations. However, some users note that loading times can be slow, which may hinder the overall experience.

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Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Exceptional Hands-On Onboarding Support That Makes Setup Manageable"
5/5
What do you like best about Easyship?

The biggest strength of Easyship is the quality of hands-on support during onboarding and fulfillment setup. Avantika was exceptional - consistently responsive, proactive, and genuinely invested in making sure everything was configured correctly. She helped navigate decisions, explained tradeoffs clearly, and stayed closely involved throughout the process, which made a complex setup feel manageable. Review collected by and hosted on G2.com.

What do you dislike about Easyship?

The platform offers a lot of flexibility and options, which can feel a bit overwhelming at first. There is a learning curve during initial setup, especially for more complex fulfillment needs. That said, strong support significantly reduces this friction. Review collected by and hosted on G2.com.

Lorna J.
LJ
Lorna J.
Everything
Small-Business (50 or fewer emp.)
"I solved my shipping problem to the United States."
4/5
What do you like best about Easyship?

When all other cost-effective shipping options to the United States stopped shipping to the country due to the tariffs imposed by their president, I feared losing all my American customers. Easyship ships very quickly with reliable carriers and allows me to see in advance the duties my customers will have to pay. They can pay directly online through the carrier, without causing any delay. The packages I have sent so far arrive on time and the tracking is clear. Review collected by and hosted on G2.com.

What do you dislike about Easyship?

The layout of the website forms is a little fiddly and not always easy to find the right fields. It could have a simpler interface. But I am getting used to it. Review collected by and hosted on G2.com.

SS
Sebastian S.
Administrator
Small-Business (50 or fewer emp.)
"Exceptional Support and Peace of Mind with Easyship Pro"
5/5
What do you like best about Easyship?

Prasanna has helped me on several occasions and every time has gone above and beyond. Always professional, knowledgeable, and extremely diligent with follow-ups, ensuring that every issue is resolved quickly and efficiently.

It’s this kind of service that makes Easyship stand out. Having someone who genuinely takes ownership of each case and follows through until the end gives tremendous peace of mind. Prasanna truly represents what customer support should be, reliable, proactive, and personal.

Another great reason why we continue to invest in Easyship Pro. The added value, time saved, and confidence knowing that our logistics are in good hands make it worth every penny. Review collected by and hosted on G2.com.

What do you dislike about Easyship?

I do not find anyone yet. Other than the reasonable monthly price paid but it is excellent so we do not take care of any of our customs and taxes for international customers. Review collected by and hosted on G2.com.

Haley G.
HG
Haley G.
Owner
Small-Business (50 or fewer emp.)
"Great Pricing. Great Community Service."
5/5
What do you like best about Easyship?

The pricing has always been one of the lowest I’ve seen when it comes to shipping prices. That and the ease of being able to choose between carriers are easily my favorite attributes. Review collected by and hosted on G2.com.

What do you dislike about Easyship?

The mobile option is not the best. If I am trying to change an address or update the weight, the page will refresh and mess up. I then will have to refresh a second time and start over. It’s not fun at all. Review collected by and hosted on G2.com.

Michael P.
MP
Michael P.
"Cost-Effective and Convenient Shipping Solution"
5/5
What do you like best about Easyship?

I appreciate Easyship for being reasonably priced and offering a convenient alternative to major shippers. The setup process was relatively easy and intuitive, which made the transition smooth for me as an individual shipping personal items. I also value the transparency in pricing, as Easyship provides all carrier options and costs upfront, allowing me to make informed decisions quickly. Additionally, the simple billing and reporting features are incredibly useful, ensuring that I have a clear understanding of my shipping expenses. Overall, Easyship meets my needs effectively, and I plan to continue using their service in the future. Review collected by and hosted on G2.com.

What do you dislike about Easyship?

I dislike that Easyship's basic plan lacks the ability to send multiple cartons on the same order, which limits its usefulness for more complex shipping needs. Review collected by and hosted on G2.com.

DF
Dalibor F.
Sales
Small-Business (50 or fewer emp.)
"Effortless Shipping and Outstanding Support"
5/5
What do you like best about Easyship?

Using Easyship is straightforward. The interface is clean, making it simple and easy to navigate. The last time I contacted customer support, my issue was resolved within minutes. Easyship has become an essential tool for our daily shipping needs, and it helps us save a significant amount of money. Review collected by and hosted on G2.com.

What do you dislike about Easyship?

I haven't encountered any issues so far, so I don't have much else to add at this point. Review collected by and hosted on G2.com.

SS
Saba S.
Senior Marketing manager
Small-Business (50 or fewer emp.)
"The Best Logistics partner one can imagine"
4.5/5
What do you like best about Easyship?

1. On-boarding was superb

2. Support is very helpful

As for the product itself:

1. Has wide range of carriers

2. Integrates with Shopify directly

3. Calculates and shows rates based on shipping address live on checkout

4. Can show 3 different shipping options to your clients ( fastest, cheapest, best value)

5. Allows you to create shipping rules and automate shipments

6. has integrated insurance and claims.

7. integrates well with 3PL warehouse

8. Label and shipment tracking is super easy and convenient Review collected by and hosted on G2.com.

What do you dislike about Easyship?

Not really a downside, reports and analytic can have more default pre-set dashboards, but its more of an minor inconvenience, as you can always download excel and build charts and customs dashboards with it locally or integrate with some kind of data studio. Review collected by and hosted on G2.com.

Candido™ C.
CC
Candido™ C.
Founder
Small-Business (50 or fewer emp.)
"Automating My Business Efficiently"
5/5
What do you like best about Easyship?

This is a very simple platform compared to so many of the others. It integrates with Make.com and other AI platforms to stream line my invoices straight into shipping. This saves me a massive amount of time. The customers support in getting verified was excellent.

It is so simple as well, it prefills all my customer data which enables me to just check it and then send it through to my shipping partner Review collected by and hosted on G2.com.

What do you dislike about Easyship?

At the start you need to learn the system but it is very simple and it is laid out well. There is nothing that I would dislike about Easyship right now! Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great onboarding experience with a helpful and responsive team"
5/5
What do you like best about Easyship?

So far, our experience with Easyship has been very smooth. Our account manager has been incredibly patient and supportive, guiding us through the platform and helping us navigate the setup process step by step. Most of our questions are answered promptly, either directly or through the support team, which has been very reassuring as a first-time user.

We're currently in the stage of submitting product listings and preparing shipment data. The platform is comprehensive and offers many features, which can be a bit overwhelming at first, but the guidance we’ve received has made a big difference. We look forward to working with Easyship on the actual shipping and fulfillment soon! The fulfillment process seems easier with the help of Easyship. Review collected by and hosted on G2.com.

What do you dislike about Easyship?

The dashboard is a bit complex, with several forms to fill and some repeated info. Many SKUs are parts that will be packed together into one box, so entering exact dimensions and weights for each individual item feels unnecessary and time-consuming. Review collected by and hosted on G2.com.

Kenneth A.
KA
Kenneth A.
Energy Engineering Manager
Small-Business (50 or fewer emp.)
"Easy to Use"
3.5/5
What do you like best about Easyship?

Easy to use. But there can be charge backs Review collected by and hosted on G2.com.

What do you dislike about Easyship?

There can be charge backs and surprise expenses. Review collected by and hosted on G2.com.