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Easyship Reviews & Product Details - Page 2

Easyship Overview

What is Easyship?

Easyship is the world’s leading online shipping software. Our intuitive platform integrates with top eCommerce marketplaces like BigCommerce, Magento, Shopify, ShopifyPlus, Squarespace, Ebay, Amazon as well as crowdfunding sites like Kickstarter and Indiegogo – letting you manage all order and shipping activity in a single dashboard. Instantly access pre-negotiated discounted rates from top couriers like USPS, UPS, and FedEx without any minimums or account requirements, then compare rates and save up to 91% off retail. Brands like Craighill, MoMA, and IronMan use Easyship to optimize their shipping processes, customer experience, and save on shipping every day.

Easyship Details
Languages Supported
German, English, French, Italian, Spanish, Chinese (Simplified)
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Product Description

Easyship is an online shipping app that lets you manage all shipping activity in one easy-to-use dashboard. Once integrated with your eCommerce platform, Easyship calculates all your rates plus duties & taxes on your behalf, enabling full cost transparency for both you and your customers. Optimize shipping processes and customer experience with industry-leading features like automated document generation, batch printing, order tracking, branded post-purchase notifications, inventory management, and accurate shipping rates in checkout. Backed by 24/7 support from our team of global shipping experts, Easyship is free to use. There are no setup fees, subscription requirements, or cancellation fees – you only pay for (discounted) shipping costs.

How do you position yourself against your competitors?

Powered by API shipping automation, Easyship is an all-in-one platform that gives merchants a set of unique tools: real-time shipping rates at checkout, automated document generation, visibility on duties and taxes, an email marketing and branding suite for tracking orders, plus the ability to create rule-based shipping preferences. Join the 10,000+ merchants that use Easyship to simplify and save up to 70% off shipping.


Seller Details
Seller
Easyship
Year Founded
2015
HQ Location
New York, US
Twitter
@goeasyship
1,160 Twitter followers
LinkedIn® Page
www.linkedin.com
167 employees on LinkedIn®
Description

Easyship is a leading eCommerce shipping platform that enables frictionless shipping and fulfillment for businesses of all sizes. Our innovative software provides the trusted tools to fulfill orders, scale growth and elevate customer experiences in any country. Easyship simplifies all things shipping into a single integrated dashboard, making it the favorite shipping platform of 100,000+ global merchants. Having shipped the most successful Kickstarter and Indiegogo campaigns, we are also the leading shipping partner for crowdfunding shippers. With a dedicated account manager plus a global support team, we are here to answer your questions and help you get set up for success.The Easyship culture thrives on respect – for employees, their ideas, and their best potential. We foster an environment where guidance precedes accountability, fun mingles with passion, and diversity strengthens all. Our global team spans seven offices on four continents, embracing people of every color, creed, orientation, and origin. We welcome the curious who challenge the status quo and contribute meaningfully as we democratize shipping for all. Headquartered jointly in New York, London, and Hong Kong, our global satellite offices can also be found in Singapore, Toronto, Melbourne, California, and Taipei.Discover your new career with Easyship at: www.easyship.com/careers


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Overview Provided by:

Recent Easyship Reviews

Char R.
CR
Char R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Shipping Service!"
I finished a Kickstarter and was really happy with the integration between Easyship and Kickstarter. It imported and populated the CSV easily. I ch...
JM
James M.Small-Business (50 or fewer emp.)
0.5 out of 5
"Failed Pickup - No Recourse"
The site interface is easy to use and efficient.
SS J.
SJ
SS J.Small-Business (50 or fewer emp.)
4.0 out of 5
"Product with huge potential while keeping the personal touch"
Easyship is great for my purposes as a small business. It has a lot of innovations that work well: I like that it remembers the size of my packages...
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Easyship Media

Easyship Demo - Easyship, making shipping frictionless from checkout to delivery.
Easyship, making shipping frictionless from checkout to delivery.
Easyship Demo - Connect 50+ stores
Sync any eCommerce store and start shipping in minutes. Gain direct access to the world of global eCommerce in just a few clicks.
Easyship Demo - Receive and manage orders
Manage your shipments from checkout to delivery all-in-one place
Easyship Demo - Easyship Pre-Negotiated Rates
Easyship integrates with more than 250 different shipping services including major couriers such as DHL, FedEx, USPS and UPS, at prices discounted up to 70%.
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Video Reviews

84 Easyship Reviews

4.0 out of 5
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84 Easyship Reviews
4.0 out of 5
84 Easyship Reviews
4.0 out of 5

Easyship Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for EasyshipQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
J Kelly D.
JD
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Easyship?

I enjoy using Easyship because it is super easy to use and the website is user friendly. Review collected by and hosted on G2.com.

What do you dislike about Easyship?

I do not have any negative comments. I really enjoy using Easyship. Review collected by and hosted on G2.com.

What problems is Easyship solving and how is that benefiting you?

I do not have to shop around for the best prices. Easyship takes care of everything for me, including the label printing. Review collected by and hosted on G2.com.

Response from Easyship Marketing of Easyship

Hi J Kelly,

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with Easyship.

Your satisfaction is our top priority, and it means a lot to us that we were able to meet your expectations.

Best regards,

Ben (Marketing @Easyship)

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Easyship?

Ease of use and convenitent shipping rates Review collected by and hosted on G2.com.

What do you dislike about Easyship?

I had to solicit their warehouse several times to send return the deposit.

The warehouse management system is not as user-friendly as their app, an introduction would have helped. Review collected by and hosted on G2.com.

What problems is Easyship solving and how is that benefiting you?

Shipping orders to final customers Review collected by and hosted on G2.com.

Response from Easyship Marketing of Easyship

Thank you for your feedback. We're pleased to know that you're satisfied with the platform experience and have passed on your feedback to the team. If there's anything we can assist with in the meantime, please don't hesitate to reach out to us at support@easyship.com.

Donald M.
DM
Director of Information Technology
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Easyship?

I like the ability to produce a quote without the need to comitt or buy the label. Review collected by and hosted on G2.com.

What do you dislike about Easyship?

The inability to convert a quote to a working label. Every time I produce a quote that the customer agrees to, I have to re-enter all the same information for the actual shipping label. Review collected by and hosted on G2.com.

What problems is Easyship solving and how is that benefiting you?

The ability to let customers know how much a package's shipping cost will be before committing to purchasing the label. EasyShip allows me to analyze all the carriers on one screen, in one review session. Review collected by and hosted on G2.com.

Response from Easyship Marketing of Easyship

Hi Donald,

Thank you for taking the time to share your feedback and we're happy to hear you're pleased with the platform.

With regards to generating a label, you will first need to create a shipment to generate a quote then later click 'ship' to produce a shipping label. If you have any issues, please reach out our Customer Service Team who can assist you.

Thanks again for choosing Easyship.

Best regards,

Ben (Marketing @Easyship)

Verified User in Computer Games
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Easyship?

Easy-to-use interface, great customer service, API integration with 3PL warehouse. Up-to-date and easy-to-view tracking information, with lots of carrier options. Review collected by and hosted on G2.com.

What do you dislike about Easyship?

A little more expensive than other options Review collected by and hosted on G2.com.

What problems is Easyship solving and how is that benefiting you?

Fulfillment for thousands of customers is hard, and so is planning logistics with a 3rd party logistics company. Easyship made our integration very smooth, and their customer success managers really helped us get through each step of the way. Review collected by and hosted on G2.com.

Response from Easyship Marketing of Easyship

Thank you for your feedback. We're really pleased to hear you've found the platform useful and easy to use for your Kickstarter campaign.

Thanks for choosing Easyship!

Alexander M.
AM
Technical Marketing Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Easyship?

The system looks great but it has way too many issues. Review collected by and hosted on G2.com.

What do you dislike about Easyship?

The support, knowledge of the support, and information on use. Review collected by and hosted on G2.com.

What problems is Easyship solving and how is that benefiting you?

Easyship is so close to being a really useful and great service. But there is a communication breakdown at many steps. We wanted a service that could send surveys to our kickstart backers and handle all shipping needs. That is what we thought we were getting; instead, I have been having to hold hands and execute this project every step of the way, which is a waste of my time and not what we wanted. Additionally, Flat Export, OrangeDS, and Passport are all so bad they should be removed from your platform. If this had just been a UPS, USPS as the only option this would have been slightly better but with the added headaches of trying to get support on missing packages from the offered couriers this whole thing has turned into a frustrating experience.

Support never followed up on emails multiple times and instead just left us hanging for solutions on why Easyship was having problems. This is not what we wanted to be doing at all. Review collected by and hosted on G2.com.

Response from Easyship Marketing of Easyship

Hi Alexander,

I'm sorry to hear about your experience. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion.

Please contact me at tom@easyship.com with your account details so we can resolve this matter promptly.

Thank you for your patience.

Best,

Tom (Co-founder @ Easyship)

Sam P.
SP
Instructor, Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Easyship?

ability to import/export shipment information with Amazon, Ebay Review collected by and hosted on G2.com.

What do you dislike about Easyship?

They wont refund a failed shipment unless you bought insurance. This is unfair business practice Review collected by and hosted on G2.com.

What problems is Easyship solving and how is that benefiting you?

trips to the post office Review collected by and hosted on G2.com.

Response from Easyship Marketing of Easyship

Hi Sam,

Thank you for your feedback. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion and have passed on your feedback to our team.

Please contact me at tom@easyship.com with so we can assist you with anything in the meantime.

Thank you for your patience.

Best,

Tom (Co-founder @ Easyship)

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Easyship?

Easyship has always been my go to app when creating shipments. It is very user-friendly and the service is also fast and great. Kudos! Review collected by and hosted on G2.com.

What do you dislike about Easyship?

None so far. I have been happy with using it. Review collected by and hosted on G2.com.

What problems is Easyship solving and how is that benefiting you?

Shopping around for quotes individually with forwarders and couriers - which should take more time than just shopping from the Easyship list. Review collected by and hosted on G2.com.

Response from Easyship Marketing of Easyship

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Easyship. Thanks again for choosing Easyship.

Best regards,

Ben (Marketing @Easyship)

Verified User in Electrical/Electronic Manufacturing
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Easyship?

Good tools to integrate with various online shops for logistic solutions Review collected by and hosted on G2.com.

What do you dislike about Easyship?

Better integration with squarespace for shipping cost upon checkout Review collected by and hosted on G2.com.

What problems is Easyship solving and how is that benefiting you?

Shipping Review collected by and hosted on G2.com.

Response from Easyship Marketing of Easyship

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Easyship.

Your satisfaction is our top priority, and it means a lot to us that we were able to meet your expectations.

Thanks again for choosing Easyship.

Best regards,

Tom (Co-founder @Easyship)

RH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
RA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Easyship?

Love being able to see all my shipments in one place Review collected by and hosted on G2.com.

What do you dislike about Easyship?

No Addres book import, had to input all ne info Review collected by and hosted on G2.com.

What problems is Easyship solving and how is that benefiting you?

integrating multiple couriers Review collected by and hosted on G2.com.

Response from Easyship Marketing of Easyship

Hi Rene,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Easyship.

Your satisfaction is our top priority, and it means a lot to us.

Thanks again for choosing Easyship.

Best regards,

Tom (Co-founder @Easyship)