EasyPost integrated seamlessly with our business' returns platform. This gave our customers the ability to pay for and download labels to send in their returns at better rates than going to their post office. Review collected by and hosted on G2.com.
International shipping (US to Canada) gets a little bit tricky. Naturally it's more expensive, but trying to update or customize some of the shipment details for duties and border agents doesn't seem to be native to the platform. Had to find a couple workarounds. Review collected by and hosted on G2.com.
117 out of 118 Total Reviews for EasyPost
Overall Review Sentiment for EasyPost
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The address verification and ability to include my own carrier accounts Review collected by and hosted on G2.com.
Their billing practice is horrendous. They routinely charge BOTH my credit card and my bank account simultaneously. And on top of that, they charge a 3% convenience fee for the credit card payment which I did not authorize. They claim the credit card is only a secondary payment method, but they insist on charging both payment methods anyway. I tried for the longest time to get some correction with customer support, but they were adamant they were doing things right and refused to make any correction. I'm fed up with their abominable billing practices and poor excuse for customer service. Review collected by and hosted on G2.com.
Fast, pretty realiable API. Good portal to review logs of events. Review collected by and hosted on G2.com.
1) Have had issues with the Canada Post test intergation not functioning, but this is a very minor issue.
2) My bigger issue is:
I have many multi-box shipments, and I find buying through the orders end points ackward and slow because I have to call the order create end point twice. The reason for this is because:
I have two Fedex accounts setup because I get different rates from each, depending on the destination. However, I have to send the carrier and service to buy the label from the orders buy end point. For all Fedex label buys, it would be abigous which account I would be buying from, so I can't do it this way.
So my work around is to create an order with all of my carrier accounts, look the various options and choose the rate I want then re-create the order with only the carrier account I need. This is slow because I need to create the order twice.
3) I would also like to see the SmartRate API available in Canada! Review collected by and hosted on G2.com.
I love the fact that it was super easy to setup. Very good documentation with the api, and excellent support. Integration is easy and the features are endless. I use it often. Review collected by and hosted on G2.com.
Nothing so far, everything has been great Review collected by and hosted on G2.com.
Their response times are insanely fast and super informative! I feel like easypost has some of the best customer service out there Review collected by and hosted on G2.com.
Nothing much to dislike! I have yet to have a poor experience with the site Review collected by and hosted on G2.com.
Easypost is really easy, accepting virtually any carrier and was super easy for our staff to implement. Also, we use easypost to create hundreds of labels a day and their customer support is amazing. Highly recommend and integrates with most platforms. Review collected by and hosted on G2.com.
Easypost sometimes can print a little finiky with our printer. Review collected by and hosted on G2.com.
simple system , fast to learn program, very friendly Review collected by and hosted on G2.com.
it doesn't really have a downside, easypost s straight forward, no rocket science to work with this system Review collected by and hosted on G2.com.
Easy of connectivity and the access to all the carriers that our business needs to support it. Implementation was easy and the customer support was excellent! Highly recommend! Review collected by and hosted on G2.com.
Not much to complain about, everything that we needed was there. Review collected by and hosted on G2.com.
EasyPost is hands-free service that helps you handle the money side of getting postage for your USPS Packages. Once you set it up, you never have to go back in to buy postage, it's an automatic charge.
You can log in at any time to check on you rates. Review collected by and hosted on G2.com.
Unfortunately, there are only two payment options. If you want to go with your Bank Account, it takes 3-5 business days to transfer. That can hinder your postage if you ship constantly throughout the day. It makes us have to transfer a large amount at a time to cover all the postage as we wait for more money to transfer. The Credit Card option charges a 3.75% Convenience Fee that could add up over time. We don't use that option and just increase the amount it automatically adds through our Bank Account Transfer to cover us. Review collected by and hosted on G2.com.
