We use Easypost to integrate into Loop our Returns portal, and it couldn't be any easier if you tried. We've loved building it into our tech stack and we find the integrations is simple and the platfrom is a breeze to use. Having the API Connections lets you make the program talk to whatever you need it to. Fast Simple and great. Review collected by and hosted on G2.com.
There's honestly not much to dislike, it does what it said it would out of the box, it ships things. Maybe having a customizable dashboard in its colours would be cool, not the biggest fan of blue haha but otherwise its good. Review collected by and hosted on G2.com.
117 out of 118 Total Reviews for EasyPost
Overall Review Sentiment for EasyPost
Log in to view review sentiment.
EasyPost integrated seamlessly with our business' returns platform. This gave our customers the ability to pay for and download labels to send in their returns at better rates than going to their post office. Review collected by and hosted on G2.com.
International shipping (US to Canada) gets a little bit tricky. Naturally it's more expensive, but trying to update or customize some of the shipment details for duties and border agents doesn't seem to be native to the platform. Had to find a couple workarounds. Review collected by and hosted on G2.com.
The address verification and ability to include my own carrier accounts Review collected by and hosted on G2.com.
Their billing practice is horrendous. They routinely charge BOTH my credit card and my bank account simultaneously. And on top of that, they charge a 3% convenience fee for the credit card payment which I did not authorize. They claim the credit card is only a secondary payment method, but they insist on charging both payment methods anyway. I tried for the longest time to get some correction with customer support, but they were adamant they were doing things right and refused to make any correction. I'm fed up with their abominable billing practices and poor excuse for customer service. Review collected by and hosted on G2.com.
Fast, pretty realiable API. Good portal to review logs of events. Review collected by and hosted on G2.com.
1) Have had issues with the Canada Post test intergation not functioning, but this is a very minor issue.
2) My bigger issue is:
I have many multi-box shipments, and I find buying through the orders end points ackward and slow because I have to call the order create end point twice. The reason for this is because:
I have two Fedex accounts setup because I get different rates from each, depending on the destination. However, I have to send the carrier and service to buy the label from the orders buy end point. For all Fedex label buys, it would be abigous which account I would be buying from, so I can't do it this way.
So my work around is to create an order with all of my carrier accounts, look the various options and choose the rate I want then re-create the order with only the carrier account I need. This is slow because I need to create the order twice.
3) I would also like to see the SmartRate API available in Canada! Review collected by and hosted on G2.com.
I love the fact that it was super easy to setup. Very good documentation with the api, and excellent support. Integration is easy and the features are endless. I use it often. Review collected by and hosted on G2.com.
Nothing so far, everything has been great Review collected by and hosted on G2.com.
Their response times are insanely fast and super informative! I feel like easypost has some of the best customer service out there Review collected by and hosted on G2.com.
Nothing much to dislike! I have yet to have a poor experience with the site Review collected by and hosted on G2.com.
Easypost is really easy, accepting virtually any carrier and was super easy for our staff to implement. Also, we use easypost to create hundreds of labels a day and their customer support is amazing. Highly recommend and integrates with most platforms. Review collected by and hosted on G2.com.
Easypost sometimes can print a little finiky with our printer. Review collected by and hosted on G2.com.
simple system , fast to learn program, very friendly Review collected by and hosted on G2.com.
it doesn't really have a downside, easypost s straight forward, no rocket science to work with this system Review collected by and hosted on G2.com.
Easy of connectivity and the access to all the carriers that our business needs to support it. Implementation was easy and the customer support was excellent! Highly recommend! Review collected by and hosted on G2.com.
Not much to complain about, everything that we needed was there. Review collected by and hosted on G2.com.
