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Navigate360 Reviews & Product Details

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Navigate360?

How intuitive and user-friendly it is, I like the ability to see all the student information in one place, the tabs for the different aspects of the student profile. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

It is a little bit cumbersome to toggle between screens, for example, if I am scheduling an appointment with a student I have to close the window to see their information. Review collected by and hosted on G2.com.

What problems is Navigate360 solving and how is that benefiting you?

Accessing all the student info in one place, issuing alerts for all the care team, scheduling appointments, communicating with students via text message (their prefer method of communication) Review collected by and hosted on G2.com.

Navigate360 Overview

What is Navigate360?

Navigate360 is higher education's leading student CRM, built based on a decade of research to improve recruitment, student success, and the student experience. The Navigate360 platform includes student empowerment tools, advisor and staff workflow solutions, and integrated analytics. Trusted by more than 850 colleges and universities – and serving more than 10 million students – Navigate360 unites administrators, faculty, staff, and students in a collaborative network to measurably improve outcomes across the entire student journey. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

Navigate360 Details
Languages Supported
English
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Product Description

At EAB, we are making education smarter. We harness the collective power of more than 2,500 educational institutions to generate insights that address education leaders' top challenges.


Seller Details
Seller
EAB
HQ Location
Washington, DC
Twitter
@EAB
4,103 Twitter followers
LinkedIn® Page
www.linkedin.com
2,137 employees on LinkedIn®

JK
Overview Provided by:

Recent Navigate360 Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Good for student information"
This is a good way to keep up with student information that is easy and quick to access.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Good Experience for Advising"
I really like the list option. I use it to creat list and then email directly from the list. I allows me to see when I sent someone an email and if...
EK
Emily K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Visually-appealing and intuitive to use"
So far, I enjoy the size and spacing of the user interface. It has a visually-appealing color and font scheme, as well as intuitive methods of crea...
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Navigate360 Media

Navigate360 Demo - Navigate360 desktop view
This image shows the desktop view of Navigate, as seen by staff.
Navigate360 Demo - Navigate360 desktop view
This image shows the desktop view of Navigate, as seen by staff.
Navigate360 Demo - Navigate360 mobile app view
This image shows the Navigate student app.
Navigate360 Demo - Navigate360 mobile app view
This image shows the Navigate student app.
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Video Reviews

9 out of 10 Total Reviews for Navigate360

4.4 out of 5
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G2 reviews are authentic and verified.
Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Navigate360?

I really like the list option. I use it to creat list and then email directly from the list. I allows me to see when I sent someone an email and if they were on any other list I created in the past.

I liked the campaign feature before it was updated. I used it regularly to hold graduation forums. I could see who rsvp'd and who opened but did not schedule.

Advance search with the abilty to email straight from the search you just pulled.

Drop in option instead of appointments

Report on appointment is super easy when they schedule it already populates the information and you only need to write your note.

I like the summary page as well. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

I do wish I can archive or move list up them up an down based on the date I started and not based on the title I give them.

The email is not customizable for example, it doesn't allow me to use my company signature which includes a pictore in the message.

I don't like that I can't pull an advanced report for just specific letter grades. Review collected by and hosted on G2.com.

What problems is Navigate360 solving and how is that benefiting you?

The list allows me to create various list to communicate to only the population I need to at the time. Review collected by and hosted on G2.com.

EK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Navigate360?

So far, I enjoy the size and spacing of the user interface. It has a visually-appealing color and font scheme, as well as intuitive methods of creating appointment campaigns and availability. Easy to connect to my instutition's email. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

There isn't anything I can tell I dislike about this product, Review collected by and hosted on G2.com.

What problems is Navigate360 solving and how is that benefiting you?

Student appointment scheduling. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Navigate360?

This is a good way to keep up with student information that is easy and quick to access. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

It can be a little bulky with the information, but it does not hinder. Review collected by and hosted on G2.com.

What problems is Navigate360 solving and how is that benefiting you?

This application allows easy access to student information Review collected by and hosted on G2.com.

JK
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Navigate360?

Transparency of coursework necessary to graduate, academic plans, adding to-do notes, easy tagging system, appointment campaigns, have I already mentioned appointment campaigns??!!!! Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

The current downside is my university's platform doesn't communicate with EAB in real-time. There is a time-lapse in the information posted. Review collected by and hosted on G2.com.

What problems is Navigate360 solving and how is that benefiting you?

After I have built an appointment campaign and students are meeting with me, Navigate will filter out what students haven't made an appointment or met with me, saving me a lot of time so I can work on other projects.

Student retention initiatives made easy!!

Assists both students and advisors in graduation planning and graduating on time Review collected by and hosted on G2.com.

AC
Financial Aid Advisor/VA School Certifying Official
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Navigate360?

Navigate seems like a scheduling tool; once you begin to utilize all of the different features that it obtains-it's great. Using it as a tool for Student Services at a higher education institution has made a difference in how our departments operate within the last year, exclusively with the pandemic. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

Navigate has some features that would work better with some improvement in communication and how to develop the features we need. Having a bit more options on how to implement certain sections would be great; overall, the software development is done well. Review collected by and hosted on G2.com.

What problems is Navigate360 solving and how is that benefiting you?

We can use it for academic planning and adjusting the needs we need for other departments, such as Financial Aid. Communication aspects of the application have done well to create a streamline with our students. Review collected by and hosted on G2.com.

Madeleine F.
MF
Educator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
Navigate360
Verified User in Education Management
GE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task Navigate360 helped with:

Current use for academic & advising purposes - monitoring student grades, academic progress, registration info, student account information. Review collected by and hosted on G2.com.

What do you like best about Navigate360?

It is easy to learn and visually very clean / uncluttered. I look forward to the new upgrades coming onboard at our institution next year. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

Sometimes it is frustrating to have to click through so many options in order to get to the information I need. It would be great to have a main "dashboard" for a student with all important info on one screen. Review collected by and hosted on G2.com.

What problems is Navigate360 solving and how is that benefiting you?

EAB provides information access to students, instructors, and staff that help us monitor progress and realize potential issues. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Navigate360?

Able to keep track of progress and communication among multiple people all in one location. Easy to learn and implement. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

Doesn’t do everything we need it to do so it’s an additional software to use. Review collected by and hosted on G2.com.

What problems is Navigate360 solving and how is that benefiting you?

Tracking progress and increasing communication. Review collected by and hosted on G2.com.

Verified User in Higher Education
PH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task Navigate360 helped with:

I’m using EAB Services to improve retention throughout our undergraduate programs. Review collected by and hosted on G2.com.

What do you like best about Navigate360?

The ease in use of the platform is what I like best. Review collected by and hosted on G2.com.

What do you dislike about Navigate360?

Turnover in our consulatants has been hard but each one is very helpful. Review collected by and hosted on G2.com.