---
title: Ellucian CRM Advise Reviews
meta_title: 'Ellucian CRM Advise Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 15 reviews by the users' company size, role or industry to
  find out how Ellucian CRM Advise works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 15
  scale: '5'
date_modified: '2026-07-15'
parent_category:
  name: Education
  url: https://www.g2.com/categories/education
---

# Ellucian CRM Advise Reviews
**Vendor:** Ellucian  
**Category:** [Academic Advising Software](https://www.g2.com/categories/academic-advising)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 15
## About Ellucian CRM Advise
Student success depends on timely, personalized support. Advising capabilities in Ellucian Student help institutions connect students with the guidance they need to stay on track and achieve their goals. By bringing together student information, engagement history, and AI-powered insights, advisors gain a more complete view of each learner and can proactively identify opportunities for intervention before challenges become barriers. Built specifically for higher education, Advising helps institutions improve engagement, strengthen retention, and deliver more personalized support throughout the student journey. The result is stronger student outcomes, improved completion rates, and more effective advising experiences.




## Ellucian CRM Advise Reviews
  ### 1. Ultimate Study Planner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rohini M. | Recruitment Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about Ellucian CRM Advise?**

It helps users plan the daily events directly using the software like sending invites to the guests and tracks the MOM which will be most useful for future remembrance,, User friendly, easy implementation, quick responses from customer support and other plenty of benefits from this tool.

**What do you dislike about Ellucian CRM Advise?**

NO DISLIKES, absolutely worth using this tool. i suggest this tool to my network....

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

Problem: Planning each and every minute details for any event or a day. Ellucian CRM is my go to for all my event planning, which helps from A-Z without any errors. 
benefits are many ,It helps users plan the daily events directly using the software like sending invites to the guests and tracks the MOM which will be most useful for future remembrance,, User friendly, easy implementation, quick responses from customer support and other plenty of benefits from this tool.

  ### 2. I don’t have personal expe Ellucian CRM Advise, but based on my understanding.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tinz D. | Customer Service Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about Ellucian CRM Advise?**

What’s great about Ellucian CRM Advise is how it helps advisors support students more effectively. It alerts staff when students are struggling, lets them send personalized messages, and provides a complete view of each student’s progress. Plus, the data and reports make tracking trends and improving retention easier.

**What do you dislike about Ellucian CRM Advise?**

One common drawback with Ellucian CRM Advise is that it can feel a bit complex or overwhelming to set up and navigate, especially for new users. The integration with other systems might also require some technical expertise, and sometimes, users mention that it could benefit from more customization options. Additionally, it can be slow when dealing with large data sets, which can impact efficiency.

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

Ellucian CRM Advise helps colleges improve student success by tracking progress, identifying at-risk students, and providing personalized support. It allows advisors to communicate effectively with students, schedule meetings, and monitor academic performance. The system also helps institutions make data-driven decisions to boost retention and automate administrative tasks.

  ### 3. invaluable asset

**Rating:** 5.0/5.0 stars

**Reviewed by:** Apoorva Y. | Data Scientist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Ellucian CRM Advise?**

ellucian CRM has proven to be an invaluable asset for our institution. As a comprehensive CRM suite tailored specifically for higher education, it offers a range of tools that streamline and enhance our interactions with students, alumni, and donors.

**What do you dislike about Ellucian CRM Advise?**

Limited Customization and integration challenges

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

By identifying at-risk students early and providing targeted support, institutions can improve student retention rates and help more students succeed.

  ### 4. A Very Helpful Tool esp. to Learners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bernadette F. | Reservation Sales Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about Ellucian CRM Advise?**

What I like best about Ellucian CRM Advise is it really helps me as a student / learner for my inquiries and very convenient

**What do you dislike about Ellucian CRM Advise?**

Training to use the product is challenging

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

Due to lots of reports and hard to communicate to learners especially if it's a university dealing with lots of students, Ellucian CRM Advise solves the ease of access in communicating and informing learners through the communication suite.

  ### 5. Ellucian CRM Advise: A game changer

**Rating:** 4.5/5.0 stars

**Reviewed by:** JENNY F. | Medical Specialist, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about Ellucian CRM Advise?**

I love how easy it is to use and how comprehensive it is. It has everything I need in one place.

**What do you dislike about Ellucian CRM Advise?**

I find the interface a bit clunky and sometimes difficult to navigate.

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

Ellucian CRM advise helps me streamline my customer relationship management processes, saving me time and improvingmy efficiency.

  ### 6. Ellucian CRM review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankur W. | Operation Head, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about Ellucian CRM Advise?**

It's best for the tracking of students success. It paves clear paths to graduation.

**What do you dislike about Ellucian CRM Advise?**

Navigation is difficult to use. Also training to use the product is difficult.

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

It is very helpful for students , where students can be identified in need , reach out to them & coordinate to get the students back on track.

  ### 7. Accurate software to track student records

**Rating:** 4.5/5.0 stars

**Reviewed by:** MD Rakibul H. | S, Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about Ellucian CRM Advise?**

Individual student's record can be checked comprehensively with Ellucian CRM Advise and I like this feature very much.

**What do you dislike about Ellucian CRM Advise?**

Sometimes Ellucian CRM Advise doesn't send reminder, which cause issues.

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

Students receive coordinated support tailored to their individual needs. This software is providing many features like this which making the work easier.

  ### 8. Helped a alot

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vikrant g. | Quality Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Ellucian CRM Advise?**

This application helps me alot and I'll recommend this to my friends and family

**What do you dislike about Ellucian CRM Advise?**

Nothing so far as i didn't have any dislike.

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

Nothing problem faced so far in CRM.

  ### 9. best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tushar S. | Senior Associate Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2024

**What do you like best about Ellucian CRM Advise?**

best product i have ever used , very intresting

**What do you dislike about Ellucian CRM Advise?**

not thinker about that what is not good in this

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

problem solved related to academic advertisement

  ### 10. Not user friendly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Carmen T. | Secretary, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Ellucian CRM Advise?**

Information of student profiles is thorough

**What do you dislike about Ellucian CRM Advise?**

This software is not user-friendly. It takes a lot of "guesswork" to get to the module you need to be in.

**Recommendations to others considering Ellucian CRM Advise:**

Try to limit the number of modules you make available to users to choose from to view and log data

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

I am currently working my way through our Spring 2022 registration campaign. A benefit of CRM Advise is being able to log student interactions in a standardized way.

  ### 11. Not a bad software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennifer G. | Academic Advisor II, Higher Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2018

**What do you like best about Ellucian CRM Advise?**

Great for keeping up with data and sending out correspondence

**What do you dislike about Ellucian CRM Advise?**

It is slow and crashes a lot. Sometimes it doesn't send reminders which causes an issue

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

Updating data reports

  ### 12. Organized contact

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cecilia G. | University Assistant, Office of the Registrar, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** September 24, 2017

**What do you like best about Ellucian CRM Advise?**

Ellucian provides a systematic structure for filing the profiles of current and past students at my institution and locating a means of contacting them as part of my work with the Registrar's office.

**What do you dislike about Ellucian CRM Advise?**

The software I use now seems a bit out of date: functions can take a while to load and the layout appears as if it came out of the late 90s. A renovated aesthetic would help the look of the software to match its usefulness.

**Recommendations to others considering Ellucian CRM Advise:**

Make sure your computer software can accommodate Ellucian and keep in close touch with your information technology department to determine acceptable usernames and passwords.

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

We use Ellucian to keep track of all our students and find means of reaching out to them as part of our goal to help more students finish their degrees. My growing familiarity with Ellucian has led me to find multiple points of contact across many media - internet, phone, mail, etc. - and update personal information as needed.

  ### 13. does what it is supposed to do

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2017

**What do you like best about Ellucian CRM Advise?**

fairly easy to manage students and staff

**What do you dislike about Ellucian CRM Advise?**

there's a lot of add-ons and it seemed to take a bit of time to roll out, it's not something you implement quickly

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

it's a sound tool to manage students and staff in an educational enviroment

  ### 14. Hard to grasp.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Amber B. | Sr. Concurrent Enrollment Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2016

**What do you like best about Ellucian CRM Advise?**

I like the interface, very fun and friendly. I like the funnel/ visuals and colorfulness of the program.

**What do you dislike about Ellucian CRM Advise?**

I dislike there is SO many options. i wish there were less clickable areas and more information housed in the areas needed. The program is also really hard to learn and tends to have too many options.

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

Marketing and outreach. I think it's great for mass sending things and understanding our population.

  ### 15. Help our retention

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2016

**What do you like best about Ellucian CRM Advise?**

The constant contact feature that allows us to communicate with students is awesome.

**What do you dislike about Ellucian CRM Advise?**

Ellucian is not user friendly and an absolute beast to train with.

**Recommendations to others considering Ellucian CRM Advise:**

Do it. Our numbers are already up higher and we are still implementing this.

**What problems is Ellucian CRM Advise solving and how is that benefiting you?**

communicating with students


## Ellucian CRM Advise Discussions
  - [What is ellucian recruit?](https://www.g2.com/discussions/what-is-ellucian-recruit)
  - [What is student Success software?](https://www.g2.com/discussions/ellucian-crm-advise-what-is-student-success-software)
  - [What is student Success software?](https://www.g2.com/discussions/what-is-student-success-software)
  - [What is ellucian CRM Advise?](https://www.g2.com/discussions/ellucian-crm-advise-what-is-ellucian-crm-advise)
  - [What is ellucian CRM Advise?](https://www.g2.com/discussions/what-is-ellucian-crm-advise)

- [View Ellucian CRM Advise pricing details and edition comparison](https://www.g2.com/products/ellucian-crm-advise/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-20+21%3A01%3A11+-0500&secure%5Bsession_id%5D=6dbbe7f6-8e36-4b2d-a848-db8a3346be2a&secure%5Btoken%5D=8db002205af0b39dfab94f5f12339bee33a65ff6e8e299f2f140654b9908a1e4&format=llm_user)

## Ellucian CRM Advise Features
**Planning**
- Creating plans
- Scenarios

**Progress monitoring**
- Degree progress
- Reporting and analytics
- Identifying at-risk students
- Recording notes

**Outreach**
- Messaging
- Appointment scheduling
- Alerts and Notifications
- Self-Service tools
- Mobility

## Top Ellucian CRM Advise Alternatives
  - [Starfish](https://www.g2.com/products/eab-starfish/reviews) - 4.1/5.0 (28 reviews)
  - [Agentforce Education (formerly Salesforce Education Cloud)](https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews) - 4.2/5.0 (38 reviews)
  - [Navigate360](https://www.g2.com/products/eab-navigate360/reviews) - 4.5/5.0 (10 reviews)

