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e2 Agent Reviews & Product Details

Elitsa T.
ET
Customer Operations Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about e2 Agent?

I like the personal Neha and kindness and also their knowledge for the details. Review collected by and hosted on G2.com.

What do you dislike about e2 Agent?

I would prefer not to wait on the line for long. Review collected by and hosted on G2.com.

What problems is e2 Agent solving and how is that benefiting you?

I have solved ally issues with them in a timely manner. Review collected by and hosted on G2.com.

e2 Agent Overview

What is e2 Agent?

A better customer experience begins with an optimized agent experience. Minimizing the number of windows needed to solve a customer problem improves contact center efficiency and decreases agent frustration. The e2 Agent experience includes unique integration/productivity features such as custom navigation panels, pending navigation, and activity logging.

e2 Agent Details
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Product Description

A better customer experience begins with an optimized agent experience. Minimizing the number of windows needed to solve a customer problem improves contact center efficiency and decreases agent frustration. The e2 Agent experience includes unique integration/productivity features such as custom navigation panels, pending navigation, and activity logging.


Seller Details
Year Founded
2004
HQ Location
Draper, US
Twitter
@CustomerDynamic
9 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®

Recent e2 Agent Reviews

Elitsa T.
ET
Elitsa T.Mid-Market (51-1000 emp.)
5.0 out of 5
"We care"
I like the personal Neha and kindness and also their knowledge for the details.
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