Top 10 Microsoft Dynamics 365 Customer Insights Alternatives & Competitors

Top 10 Alternatives to Dynamics 365 Customer Insights Recently Reviewed By G2 Community

#1

Segment
By Twilio
(555)4.5 out of 5
Segment is a customer data platform that helps every team access clean and reliable customer data to make real-time decisions, accelerate growth, and personalize experiences. Today, over 20,000 companies across 70+ countries use Segment, from fast-growing businesses like Instacart, Peloton, and Bonobos to some of the world’s largest organizations like Levi’s, Intuit, and FOX. With Segment, companies can connect and activate reliable first-party data across 300+ marketing, analytics, and data warehousing tools.
Categories in common with Microsoft Dynamics 365 Customer Insights:
• Customer Data Platform (CDP)
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Reviewers say compared to Dynamics 365 Customer Insights, Segment is:
More usable
Better at meeting requirements
Better at support
See all Segment reviews
#2

Tealium Customer Data Hub
By Tealium
(320)4.3 out of 5
Tealium AudienceStream™ is the market-leading Customer Data Platform, combining robust audience management and data enrichment capabilities resulting in unified customer profiles and the ability to take immediate, relevant action.
Categories in common with Microsoft Dynamics 365 Customer Insights:
• Customer Data Platform (CDP)
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Reviewers say compared to Dynamics 365 Customer Insights, Tealium Customer Data Hub is:
Better at support
Better at meeting requirements
More usable
See all Tealium Customer Data Hub reviews
#3

Salesforce Customer Data Platform (CDP)
By Salesforce
(68)4.4 out of 5
Customers have gone digital-first. And marketers must be data-first in order to engage with relevance, personalize every moment, and build trusted customer relationships. And they must do all this while driving revenue and working from anywhere. That's a tall order for any marketer. Marketing Cloud Customer Data Platform can help keep you centered with a single source of truth — providing more intelligent, actionable, and trusted data at your fingertips.
Categories in common with Microsoft Dynamics 365 Customer Insights:
• Customer Data Platform (CDP)
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Reviewers say compared to Dynamics 365 Customer Insights, Salesforce Customer Data Platform (CDP) is:
More expensive
More usable
Better at meeting requirements
See all Salesforce Customer Data Platform (CDP) reviews
#4

Bloomreach
By Bloomreach
(646)4.6 out of 5
Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale of AI, this creates endless new paths to purchase.
Categories in common with Microsoft Dynamics 365 Customer Insights:
• Customer Data Platform (CDP)
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Reviewers say compared to Dynamics 365 Customer Insights, Bloomreach is:
More usable
Better at support
Better at meeting requirements
See all Bloomreach reviews
#5

Insider
By Insider
(1,079)4.8 out of 5
Insider is the first integrated Growth Management Platform helping digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenue from a unified platform powered by Artificial Intelligence and Machine Learning.
Categories in common with Microsoft Dynamics 365 Customer Insights:
• Customer Data Platform (CDP)
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Reviewers say compared to Dynamics 365 Customer Insights, Insider is:
More usable
Better at support
Better at meeting requirements
See all Insider reviews
#6

Treasure Data Customer Data Platform
By Treasure Data
(151)4.5 out of 5
Analytics Infrastructure. Simplified in the Cloud.
Categories in common with Microsoft Dynamics 365 Customer Insights:
• Customer Data Platform (CDP)
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Reviewers say compared to Dynamics 365 Customer Insights, Treasure Data Customer Data Platform is:
More usable
Better at support
Better at meeting requirements
See all Treasure Data Customer Data Platform reviews
#7

Optimizely Web Experimentation
By Optimizely
(362)4.2 out of 5
Start testing for the very first time or continue scaling your existing experimentation program. Optimizely Web Experimentation gives you the insights needed to create high-performing experiences that lead to more conversions.
Categories in common with Microsoft Dynamics 365 Customer Insights:
• Customer Data Platform (CDP)
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Reviewers say compared to Dynamics 365 Customer Insights, Optimizely Web Experimentation is:
More usable
Better at meeting requirements
See all Optimizely Web Experimentation reviews
#8

Dotdigital
By Dotdigital
(995)4.3 out of 5
Customer data platform and cross-channel marketing automation for SMEs, retailers, and big brands.
Categories in common with Microsoft Dynamics 365 Customer Insights:
• Customer Data Platform (CDP)
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Reviewers say compared to Dynamics 365 Customer Insights, Dotdigital is:
More usable
Better at support
Better at meeting requirements
See all Dotdigital reviews
#9

Klaviyo
By Klaviyo
(1,067)4.6 out of 5
Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions.
Categories in common with Microsoft Dynamics 365 Customer Insights:
• Customer Data Platform (CDP)
Try for free
Reviewers say compared to Dynamics 365 Customer Insights, Klaviyo is:
More usable
Better at meeting requirements
Better at support
See all Klaviyo reviews
#10

Planhat
By Planhat
(688)4.6 out of 5
Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS.
Categories in common with Microsoft Dynamics 365 Customer Insights:
• Customer Data Platform (CDP)
Get a quote
Reviewers say compared to Dynamics 365 Customer Insights, Planhat is:
More usable
Better at support
Better at meeting requirements
See all Planhat reviews