Top 10 Microsoft Dynamics 365 Customer Insights Alternatives & Competitors

Top 10 Alternatives to Dynamics 365 Customer Insights Recently Reviewed By G2 Community

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Twilio Segment
By Twilio
4.5/5
(565)
Product Description
Segment is a customer data platform that helps every team access clean and reliable customer data to make real-time decisions, accelerate growth, and personalize experiences. Today, over 20,000 companies across 70+ countries use Segment, from fast-growing businesses like Instacart, Peloton, and Bonobos to some of the world’s largest organizations like Levi’s, Intuit, and FOX. With Segment, companies can connect and activate reliable first-party data across 300+ marketing, analytics, and data warehousing tools.
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Reviewers say compared to Dynamics 365 Customer Insights, Twilio Segment is:
More usable
Better at meeting requirements
Better at support
Categories in common with Microsoft Dynamics 365 Customer Insights:
Customer Data Platform (CDP)

Salesforce Data 360 (formerly Data Cloud)
By Salesforce
4.3/5
(250)
Product Description
Salesforce Data Cloud unlocks the full value of your data across the enterprise, powering your Customer 360 apps, Agentforce, and amplifying your existing data lake and warehouse investments to activate real-time insights and intelligent action.
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Reviewers say compared to Dynamics 365 Customer Insights, Salesforce Data 360 (formerly Data Cloud) is:
More expensive
Better at meeting requirements
More usable
Categories in common with Microsoft Dynamics 365 Customer Insights:
Customer Data Platform (CDP)

Tealium Customer Data Hub
By Tealium
4.3/5
(474)
Product Description
Tealium AudienceStream™ is the market-leading Customer Data Platform, combining robust audience management and data enrichment capabilities resulting in unified customer profiles and the ability to take immediate, relevant action.
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Reviewers say compared to Dynamics 365 Customer Insights, Tealium Customer Data Hub is:
Better at support
More usable
Better at meeting requirements
Categories in common with Microsoft Dynamics 365 Customer Insights:
Customer Data Platform (CDP)

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Dotdigital
By Dotdigital
4.4/5
(1,203)
Product Description
Customer data platform and cross-channel marketing automation for SMEs, retailers, and big brands.
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Reviewers say compared to Dynamics 365 Customer Insights, Dotdigital is:
More usable
Better at support
Better at meeting requirements
Categories in common with Microsoft Dynamics 365 Customer Insights:
Customer Data Platform (CDP)

Treasure Data Customer Data Platform
By Treasure AI
4.5/5
(164)
Product Description
Analytics Infrastructure. Simplified in the Cloud.
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Reviewers say compared to Dynamics 365 Customer Insights, Treasure Data Customer Data Platform is:
More usable
Better at support
Better at meeting requirements
Categories in common with Microsoft Dynamics 365 Customer Insights:
Customer Data Platform (CDP)

Insider One
By Insider One
4.8/5
(1,357)
Product Description
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience for 2,000+ customers, helping teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement.
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Reviewers say compared to Dynamics 365 Customer Insights, Insider One is:
More usable
Better at support
Better at meeting requirements
Categories in common with Microsoft Dynamics 365 Customer Insights:
Customer Data Platform (CDP)

Optimizely Web Experimentation
By Optimizely
4.2/5
(411)
Product Description
Start experimenting with confidence—whether launching your first test or scaling a sophisticated experimentation program. Optimizely Web Experimentation delivers the insights you need to craft high-performing digital experiences that drive engagement, increase conversions, and accelerate growth.
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Reviewers say compared to Dynamics 365 Customer Insights, Optimizely Web Experimentation is:
More usable
Better at meeting requirements
Categories in common with Microsoft Dynamics 365 Customer Insights:
Customer Data Platform (CDP)

Klaviyo
By Klaviyo
4.6/5
(1,352)
Product Description
Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions.
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Reviewers say compared to Dynamics 365 Customer Insights, Klaviyo is:
More usable
Better at meeting requirements
Better at support
Categories in common with Microsoft Dynamics 365 Customer Insights:
Customer Data Platform (CDP)

Planhat
By Planhat
4.5/5
(926)
Product Description
Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS.
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Reviewers say compared to Dynamics 365 Customer Insights, Planhat is:
Better at support
More usable
Better at meeting requirements
Categories in common with Microsoft Dynamics 365 Customer Insights:
Customer Data Platform (CDP)