DX Reviews & Product Details - Page 2

DX is THE product for developer experience, on my side the possibility to gather the feedbacks and see the evolution of the action taken is fundamental.

Specially in an org that growth a lot, that evolve a lot it helps to improve and prioritize decisions, and to have also (after few iterations) some sort of "hysterical perspective" of these evolutions in product.

And this is just a fraction, there could be an impact on many other things (retention for example, educate teams to have a recurrent discussions on things, data to start those discussion etc) Review collected by and hosted on G2.com.

To be honest so far nothing, really nothing Review collected by and hosted on G2.com.

It brings the question of "how do we work more effectively + move faster" to the engineers. The survey questions are extremely relevant to the engineers who take the survey. The survey is easy to take (slack notifications). And the results are shared with all participants so the team can see each other's comments and it give a strong signal of transparency throughout the team and between the team and leadership. Review collected by and hosted on G2.com.

I was not able to consolidate my dora metrics tool into using DX alone due to pricing. Review collected by and hosted on G2.com.

Straightforward, thoughtful, and rigorous UI that makes it easy to find insights. We've had amazing response rates to the quarterly surveys, because engineers want to be heard, and DX's questions show a clear understanding of an engineer's responsibilities and concerns. Customer support has been fantastic - very available on Slack and responsive to feature requests. We use DX's suite of tools daily; we're able to see at a glance what is happening with our teams, we can look at DORA, and we can compare all of these things to sentiment to really connect the dots between what's being observed and the quantitative data that makes the case. Review collected by and hosted on G2.com.

A lot of important day-to-day functionality (Frontline) that managers would want is still missing. DX is adding features quickly, but that part of the tool is still light. Review collected by and hosted on G2.com.

If your engineering department is no anymore a tenth of people and you start facing delivery, engineering quality, and infrastructure issues and there is no clear view of what needs to be done, then getdx will help you in the same time to oversee the "temperature" across the board and dive deep into the most problematic matters. You have the ability to operate with engineers' feedbacks easily (qualitative metric) and different metrics like PRs stats, CI/CD stats, JIRA stats etc at the same time. It requires minimum hassle to configure and launch (compared to in-house development) and gives you the ability to find root causes and possible fixes faster.

I really like that getdx can be used as only an engineering ops tool across the org, and any time you can see the overall picture and can dig into specific team situations.

Another benefit for young orgs with not experienced managers is that middle+ managers can easily access the real situation on "the ground" for specific teams and guide not experienced managers over the issues early. Another tool getdx atlas also is great tool for beginner managers to fix typical issues. Review collected by and hosted on G2.com.

Mostly, the beneficiary stakeholders of the tool are middle+ management. Experienced Team leads and line EMs won't take much value for their day2day work if proper process is established (planning-retro, tech debt management process etc) Review collected by and hosted on G2.com.

I oversee a team of about 40 Software Engineers, and having a consistent method to survey their developer experience is crucial. Identifying areas in the development lifecycle that cause frustration or bottlenecks is essential for creating an environment where our engineers can thrive and enjoy their work. Monitoring trends in improvements or regressions is key to understanding the impact of changes we make as a team.

This straightforward app comes loaded with features that have been beneficial from day one. It's easy to integrate into our daily operations, thanks to seamless Slack workflows, which simplify adoption. Additionally, their top-notch support has been invaluable whenever I have questions or need advice. Review collected by and hosted on G2.com.

No downsides! It's a great tool that has generated so much insight into the developer experience. Review collected by and hosted on G2.com.

DX have understood the key challenges around gathering data and making that data actionable in how they've designed the DX product. These are related but separate challenges; DX uses extremely smart survey design, UX/UI and presents the data gathered in a way that drives the right conversations at multiple levels in our organisation. I've used DX as an Engineering Director building organisation design, strategy and investment cases, I've also used DX as an Engineering Manager looking to dial in the right improvements and focus efforts across what would otherwise be a broad and confusing spectrum of concerns.

DX are also a great company to work with; because their product is more about holding a mirror up than locking you into their tech stack, the relationship is more partnership in exploring the challenges and opportunities in the devex space. They're always evolving and adding new features in line with the very latest research and are good at not backing themselves into any product corners, with the DX product remaining flexible and extensible to emerging industry insights. Review collected by and hosted on G2.com.

Less about DX itself, but I can understand why many customers (including me) have asked to add extra questions and survey areas and I think avoiding pitfalls with this and how it affects the core DX data has been a key part of the conversation. Perhaps DX should build a separate area where custom questions can live, as one of the central reasons people ask this is because they want to leverage the high engagement % they get on the DX platform and avoid having to send out other surveys (and the related fatigue that brings). Review collected by and hosted on G2.com.

Two standout qualities are their continuous innovation and exceptional customer support.

We conduct quarterly snapshots, and with each new snapshot, there are more ways to analyze and act on qualitative and quantitative data. They have also developed tools like PlatformX that add value between snapshot cycles and assist our platform team in creating resources that enhance the effectiveness and satisfaction of our engineering teams.

Their customer service is exemplary. They have been instrumental in troubleshooting data loading issues and consistently provide prompt and thorough answers to any feature-related questions. Additionally, they regularly guide us through new features, helping us integrate them into our organization swiftly. Review collected by and hosted on G2.com.

Initially, the process of loading team data onto their platform was somewhat challenging, and I needed their assistance several times to onboard new developers. However, they were always prompt and effective in resolving any issues.

Since integrating DX directly with Microsoft Teams at the beginning of this year, those issues have been completely resolved. Onboarding new developers has become a smooth, self-service process for our engineering managers.

Aside from the initial data loading challenges, everything else has been fantastic. Review collected by and hosted on G2.com.

I feared some of the other 'productivity' tools based on PRs/points as they can be gamed by teams and can warp goals/targets of the developers. DX provides a direct line to the hands on team members, giving them a voice and platform to call out specific pain points in their teams and/or day-to-day efforts. The ability to slice and dice the data across a series of vectors makes it easy to drill down on problem areas. It was also very simple to get up and running. Review collected by and hosted on G2.com.

Sometimes the frequency of quarterly snapshots can feel like a lot for the teams, especially when they have company-wide and/or engagement surveys that are being requested as well. Review collected by and hosted on G2.com.

DX stands out due to its well-thought-out features from start to finish.

Here are the key aspects I find most beneficial:

Ease of Setup: The ability to set up automatic snapshots for obtaining subjective, transparent feedback is remarkably straightforward.

User Interface: The interface offers excellent filtering capabilities, making it easy to visualize results and correlate them with objective metrics.

Data Accessibility: It empowers all users with unlimited capabilities to run queries on collected data, enhancing analytical possibilities.

Guidance on Efficiency: DX provides a comprehensive set of guidelines, known as the Atlas, which offers strategic advice on addressing inefficiencies across various drivers of software engineering.

Organizational Impact: The product has been instrumental in our organizational transformation, proving invaluable following our merger and acquisition activities. Review collected by and hosted on G2.com.

There are a couple of areas where enhancements could be made:

1) I would appreciate integration with Google Chat. Currently, DX supports only Microsoft Teams and Slack.

2) The platform restricts team leaders to managing only one team. However, organizational needs often require leaders to oversee multiple teams. Review collected by and hosted on G2.com.

- I’ve been part of teams that used either LinearB or Pluralsight Flow. When we first started using DX, they provided only the qualitative data, but we were able to switch over to only using DX once they built their Data Cloud product

- We really like the ability to slice and dice data in DX to see whether certain groups are being affected by certain problems more than others

- Individual teams engagement is super high. Past tools were not as well adopted

- DX is also not saddles with years of legacy stuff like some of the other tools are Review collected by and hosted on G2.com.

Right now DX is mostly applicable to the engineering audience. Some of our partners in other business units have expressed using DX for other departments since it has high participation, and we’d love to figure out how to do that. Review collected by and hosted on G2.com.