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Dutchie Reviews & Product Details

Dutchie Overview

What is Dutchie?

Dutchie is a complete technology platform for cannabis retailers. With solutions for point of sale, payments, ecommerce, insurance, and more, Dutchie empowers dispensaries to run efficiently, scale their operations, stay compliant, and provide exceptional experiences to staff and customers alike. Dutchie’s solutions are tailored to meet the unique needs of cannabis retailers, with unique features to support efficient operations, customized workflows, and an experience that’s as intuitive as it is powerful. Dutchie was founded in 2017 in Bend, OR, with a focus on providing a robust ecommerce platform and supporting delivery operations. As the industry grew and evolved, Dutchie recognized the opportunity to provide a single, seamless platform that supports all aspects of cannabis retail. Today, Dutchie facilitates over $15B in sales annually for more than 6,000 dispensaries in the US and Canada, and remains the fastest-growing technology platform in cannabis.

Dutchie Details
Languages Supported
English, Spanish
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Seller Details
Seller
Dutchie
Year Founded
2017
HQ Location
Bend, US
Twitter
@dutchie
LinkedIn® Page
www.linkedin.com
482 employees on LinkedIn®

Lauren P.
LP
Overview Provided by:

Recent Dutchie Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Kelly's dutchie review"
Dutchie is great because it offers a straightforward method for POS.
Trish F.
TF
Trish F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best POS system in the business!"
Customer service always answers the phone. No leaving VM or being forced to use chat. They have wonderful customer service. Ease of use of syste...
Parth k.
PK
Parth k.Mid-Market (51-1000 emp.)
4.0 out of 5
"It's is easier than Greenbits"
Dutchie contains all data of customer and vendors.
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Dutchie Media

Dutchie Demo - Point of Sale - A register that helps you work more efficiently.
Dutchie Point of Sale includes software solutions for your dispensary's front- and back-of-house, plus a kit of essential hardware to streamline your in-store experience. With Dutchie POS, your entire dispensary comes together as one efficient, interconnected workflow.
Dutchie Demo - Dutchie Point of Sale
A dispensary POS built specifically for cannabis retailers, with the ability to support any operation, big or small.
Dutchie Demo - Dutchie Pay
An ACH based digital payment solution consumers can easily sign-up for and use to pay for their orders online and in-store.
Dutchie Demo - Accept debit card payments in store.
Minimize the risk of human error & speed up the checkout process with a terminal that integrates directly with your Dutchie POS.
Dutchie Demo - Ecommerce
Our embedded menu seamlessly blends in with your website and can be launched with just one line of code. Plus, Dutchie’s embedded menu includes SEO benefits to help get your menu in front of new, high-intent customers when they search for your products.
Dutchie Demo - Robust analytics
Know exactly how your store is performing with our custom-built Dutchie analytics.
Answer a few questions to help the Dutchie community
Have you used Dutchie before?
Yes

9 Dutchie Reviews

3.9 out of 5
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9 Dutchie Reviews
3.9 out of 5
9 Dutchie Reviews
3.9 out of 5
G2 reviews are authentic and verified.
Trish F.
TF
Operations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dutchie?

Customer service always answers the phone. No leaving VM or being forced to use chat. They have wonderful customer service. Ease of use of system - makes sense - is intuitive. Used others - and they aren't. Review collected by and hosted on G2.com.

What do you dislike about Dutchie?

4/20 issues - overloaded servers, fixed post 4/20. Hopefully ready for next year. Others didn't have issues because not the same load. Not apples to apples comparison. Review collected by and hosted on G2.com.

What problems is Dutchie solving and how is that benefiting you?

Well written and designed transactional POS system. Would love to see metrics (similar to Headset, BDSA) built into the product. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dutchie?

Dutchie is great because it offers a straightforward method for POS. Review collected by and hosted on G2.com.

What do you dislike about Dutchie?

the backend of dutchie can be confusing or less straighforward - looking for an allotcated product as an example Review collected by and hosted on G2.com.

What problems is Dutchie solving and how is that benefiting you?

Dutchie saves guests purchase history if they are signed up for our loyalty program. This helps process exchanges when nessecary and look up products they have previously enjoyed. Review collected by and hosted on G2.com.

Parth k.
PK
Jr. Accounts officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Dutchie?

Dutchie contains all data of customer and vendors. Review collected by and hosted on G2.com.

What do you dislike about Dutchie?

Accountants get confused while downloading inventory data. Review collected by and hosted on G2.com.

What problems is Dutchie solving and how is that benefiting you?

While updating sales in QuickBooks it may help that easy and while paying Excise and sales tax we can compare data. Review collected by and hosted on G2.com.

HP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dutchie?

Dutchie is easy to navigate and has lots of preloaded report templates that are useful among many different departments, which has been very helpful. Also integrates with our accounting software seamlessly Review collected by and hosted on G2.com.

What do you dislike about Dutchie?

The billing/customer service department still seems a bit overwhelmed (takes some time to get issues/concerns resolved), but I think this is due to the sheer number of requests they must receive on a daily basis. Review collected by and hosted on G2.com.

What problems is Dutchie solving and how is that benefiting you?

Dutchie is the one stop shop for cannabis POS solutions and offer a variety of solutions for customer payments. The consolidation of reporting and the ability to pull reports regarding certain criteria is very important for AP management, and Dutchie is stellar in regards to that. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dutchie?

Decent POS software that is customizable to each state's compliance Review collected by and hosted on G2.com.

What do you dislike about Dutchie?

Too many options to encompass all the states it operates in - lots of features need to be disabled or taught not to be used in order to remain in compliance. Review collected by and hosted on G2.com.

What problems is Dutchie solving and how is that benefiting you?

Dutchie provides an employee interface for the state tracking system which is subpar for retail sales. It allows us to run sales reports and keep track of inventory in a decently simplified UI. Review collected by and hosted on G2.com.

BS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dutchie?

I like the amount of reports that are available for me to utilize. Review collected by and hosted on G2.com.

What do you dislike about Dutchie?

I would like some reports for products that have been ordered in our online Dutchie ordering system or see the history of certain products in their orders. Review collected by and hosted on G2.com.

What problems is Dutchie solving and how is that benefiting you?

Dutchie allows me to keep an accurate count of my inventory as well as keep track of market trends and finances. Review collected by and hosted on G2.com.

AJ H.
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dutchie?

I like that Dutchie has a ton of functionality. Review collected by and hosted on G2.com.

What do you dislike about Dutchie?

In the same vein, the functionality often works against itself. Review collected by and hosted on G2.com.

What problems is Dutchie solving and how is that benefiting you?

Dutchie accurately reports to Metrc, which is the primary reason that we switched to it. Review collected by and hosted on G2.com.

Sam B.
SB
Dispatch Supervisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Dutchie?

It can walk a customer through easy purchasing! It makes things simple and sends requests right to the Dispo. I like that you can also contact your customers quickly if things need to be adjusted! Review collected by and hosted on G2.com.

What do you dislike about Dutchie?

Nothing! I would not change a thing about the Platform! It works will dispos, making it universal for sales all through the state. I think if it was interchanged things would become confusing Review collected by and hosted on G2.com.

What problems is Dutchie solving and how is that benefiting you?

Allowing 3rd Parties to help make deliveries for dispensaries! This is how my company is able to do our job. You can easily access all the information you need through this program Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dutchie?

Dutchie has some of the most control over the menu. Review collected by and hosted on G2.com.

What do you dislike about Dutchie?

Dutchie Content Library is frequently incorrect or out of date leading to a need for our interaction to get the product displaying properly. Review collected by and hosted on G2.com.

Recommendations to others considering Dutchie:

Create a relationship with your rep from Dutchie. They often provide the best service and are most effective at resolving problems. Review collected by and hosted on G2.com.

What problems is Dutchie solving and how is that benefiting you?

Online ordering for our store. It has increased our sales. Review collected by and hosted on G2.com.