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We used Ducalis to prepare a roadmap for our users when we were going to launch on Appsumo. Actually, as I understand for guys their Voting board functionality is not the core one, the core product is for product teams to score and manage hypotheses and ideas. But our experience started with voting boards and they worked perfectly for us. Cause:
- Ducalis has multiple integrations with different task management tools, that allowed me easily upload all my backlog from Youtrack in few clicks;
- Setup process was very easy, in 1 day I already had a roadmap with a lot of tickets, which I uploaded from Youtrack;
- UI and UX are really smooth
- I was able to customise my roadmap in my brand colours, it was important, cause we used it on our subdomain and would like to keep the experience of our users like they using our interface
- We got 200+ tickets from our new users in a few weeks and it was quite easy for me to manage them, cause I could score and prioritise them straight away in Ducalis and after I could push it to my dev team ticketing system for the implementation stage already
- Users can lease comments and I receive emails straight away. I could see comments in my email and could go and answer again straight away. All who were signed up for this ticket - received my answer and stayed up-to-date. It sounds easy and simple, almost everybody has this. But for me this is a great point, cause before we were collecting users' answers in our feedback form on the website and we kept them in the database. No comment, no email. Really complicated to chat fast with users
- Price is super reasonable
- And also important for me - guys were really responsive and even implemented some small improvements based on my feedback.
The roadmap is a public voting board. Now we think about moving some of our B2B partners to private boards, to keep a common working space for each of them. Review collected by and hosted on G2.com.
The only thing that was not really clear for me in the beginning and that influenced my experience with Ducalis - they don't have for the moment two-way automatic sync with Youtrack. So if I push users' requests to my dev team and after the team moves the ticket to the Done stage - I would love to see the initial user's ticket be closed in Ducalis. Now I need to collect updates and manually change roadmap tickets status for users to be informed about the status of their tasks. But I got from Ducalis that they are already on this task. So maybe with other task management systems, there are no such problems. Besides this - everything is perfect, as for me Review collected by and hosted on G2.com.
29 out of 30 Total Reviews for Ducalis
Overall Review Sentiment for Ducalis
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Great software with lots of options for PM teams. Options for different members to rate items and combine different scoring and versatile formulas. Options for clients to vote on ideas. Review collected by and hosted on G2.com.
Despite a good amount of documentation, it was a bit hard to set up at first. It would be useful to have a dedicated person to help set up the platform for the business needs (of course at a price). Review collected by and hosted on G2.com.
- The beautiful and modern web UI is what attracted me to start using it. Compared to similar products, Ducalis is just too good-looking for both my users and the development team, including me.
- Good integration with other management tools like GitHub, it allows us to import issues from GitHub quickly and setup our roadmap and voting page
- For my users, Ducalis' interface is much easier to understand than GitHub Projects, not to mention that the voting feature allows them to have an intimate feeling of involvement in the project.
- Excellent support. The email responses are always fast and professional. Review collected by and hosted on G2.com.
- GitHub's 2-way sync is not fully implemented. Importing is easy and fast. However, the sync status back to the GitHub feature is missing.
- The roadmap page is locked to the language we set in the project settings. Ducalis has many languages supported in UI, but no language auto-detect feature is available for users. Review collected by and hosted on G2.com.
We have only recently started using the service and are gradually implementing processes with it.
We do not use prioritization, only utilize it as a public roadmap and for collecting new ideas.
We collect feedback, use the Public Roadmap option for our customers, and we utilize the What's New widget to update them with new features. Review collected by and hosted on G2.com.
There's not much to dislike about Ducalis. There may be absence of some customizable reports, but we leave it as the feedback for the ducalis team. Review collected by and hosted on G2.com.
Public product roadmaps is super useful and it helped us to increase the speed of our product development and improve our overall product strategy. By having and organized roadmap, we were able to prioritize our development efforts and ensure that we were working towards our long-term goals and users needs. Additionally, having a public product roadmap allowed us to communicate our plans and progress to our stakeholders, customers, and partners, which helped to build trust and transparency. Review collected by and hosted on G2.com.
The github integration requires too much sensitive information thats why we have decided to not to integrate it with github project management tool. Review collected by and hosted on G2.com.
Ducalis is a great tool for prioritizing new product ideas and feature requests. You can choose from a variety of different prioritization frameworks and invite your entire team to evaluate each idea and request based on that framework. Ducalis also shows you when you and your teammates are not aligned with how you've scored certain tickets, which leads to great discussions. It also has a two-way integration with Linear which is fantastic. It allowed us to score tickets that have already been created in Linear, which made for an incredibly easy initial implementation. You can also create tickets directly in Ducalis, and push them into Linear once they hit the top of your backlog. This has been incredibly helpful for us as it reduces the noise we have in Linear, which allows our engineering team to focus without having to worry about important features getting lost in the backlog.
The customer service is also fantastic. They are very responsive and quick to resolve any issues that come up. Review collected by and hosted on G2.com.
There's not much to dislike about Ducalis. I do wish it was easier to group issues together, but this hasn't been a big deal for us. Also, the interface was a little overwhelming at first but after using the product for about a week it became really intuitive and powerful. Review collected by and hosted on G2.com.
We in Altcraft are extremely pleased with the outstanding experience we've had with ducalis.io. Their customizable product has greatly enhanced our development processes, resulting in exceptional results and improved productivity.
Ducalis.io's platform is powerful yet user-friendly, seamlessly integrating with our existing project management tool. One of the best features of ducalis.io is their ability to tailor their services to our specific needs. They took the time to understand Altcraft LLC's development processes thoroughly, and through close collaboration, they provided us with some personalized solution. This level of customization has significantly improved our workflow efficiency and overall project management.
In summary, Altcraft LLC highly recommends ducalis.io. Their product has played an inportant role in enhancing our development processes, making it an invaluable tool for our company. Review collected by and hosted on G2.com.
An area for improvement is the absence of API functionality in the platform, this minor drawback does not affect our experience. Review collected by and hosted on G2.com.
One of the most striking features of Ducalis is its seamless integration with external task managers; in my case, Trello. This integration simplifies the import of my existing tasks, which I can then efficiently review and prioritize within Ducalis' intuitive interface. Tasks are conveniently scored and automatically organized, enhancing my daily workflow.
Moreover, Ducalis offers a unique feature where users of my product can submit their ideas publicly. These ideas are then cleverly integrated with my internal tasks and prioritized based on user votes. This functionality not only streamlines task management but also ensures that I'm consistently aligning my efforts with customer needs.
As a solo entrepreneur, starting my day with Ducalis has become a cornerstone of my routine. It provides clarity and direction, ensuring that I focus on tasks that yield the most significant benefit both for myself and my users. This focus is crucial for effective and profitable business management.
Additionally, I must commend their customer support, which has been exceptional. My experience with their support team made me feel like a VIP customer, with prompt and personalized responses to my inquiries. Review collected by and hosted on G2.com.
As of my current experience, I have not encountered any significant drawbacks with Ducalis. However, an area that could be explored further is the introduction of more advanced analytics features. Enhanced analytics could provide deeper insights into task performance and user engagement, further aiding decision-making processes for entrepreneurs. Review collected by and hosted on G2.com.
The product allows:
- organize processes around the task of prioritizing the backlog
- involve the whole team in this process
- thus ensure transparency of product development plans for the team
- have complete and comprehensive information about the task, which allows you to plan better
Key features:
- the ability to implement any evaluation methodology (there are several dozen ready-made, plus you can make your own completely)
- reverse priority exchange with tracker systems
- tools for organizing team discussion on assessments (highlighting controversial tasks)
- public boards with a roadmap of the project, which can be shared with clients and involve them in prioritization, too.
The main target audience now, according to my communication with the founder, is the enterprise or so. Implement the product in the form of a private cloud solution.
Support – operational support, mainly the product founder himself is responsible. There was a problem with payment, because they work mainly for Europe now, they quickly decided, found a way. There were several comments and suggestions on the functionality, several were immediately corrected, the rest were discussed, entered into the backlog.
The team – there is little information on the team. Small, about 3-5 people. I am only familiar with the founder, pleasant in communication, leaves the impression of a very intelligent person in his field, like a serial startup. Actively leads the linkedIn, talks about the methodology of evaluation and prioritization. Review collected by and hosted on G2.com.
It would be cool to optimize the work in Safari, sometimes it slows down. Otherwise, there is nothing more to find fault with, I like everything!) Review collected by and hosted on G2.com.
Initially, I was attracted by a comprehensive set of features for the prioritisation of tasks and user stories. Using Ducalis for prioritisation of the backlog helped me understand the approaches and try different prioritisation models and approaches.
Now we use Ducalis as a tool to collect customers' feedback and feature requests, along with publishing part of what is in progress, to update our users on what there is to look forward to in the new releases. We also use automated release notes to send release news to our clients.
I personally like the interface because of how intuitive and self-explanatory it is, at each step of my journey, there are docs and videos to explain the features and support me. All the tools that we need for our use case are there.
Our team likes to explore Ducalis' features and apply them to our everyday tasks. We appreciate support from the Ducalis team.
There are a lot of integrations out of the box; it was easy to add Ducalis to our interface. Review collected by and hosted on G2.com.
We mostly use light color scheme, while Ducalis looks better in dark mode.
We have some difficulties balancing text and pictures throughout the produc modules—either the picture is too big or the text too small and compressed. Review collected by and hosted on G2.com.
- Convenient task assessment
- Ability to interact with colleagues directly on the board
- Ability to customize flexible evaluation criteria
- Public backlog available to clients
- Opportunity for clients to participate in prioritization
- System for notifying clients about the release of functionality
- Fast support at any time of the day Review collected by and hosted on G2.com.
So far I haven't found any problems, everything works great Review collected by and hosted on G2.com.
