DubBot Pros and Cons

Greg is very supportive of new users. He has replied to questions as we have added new staff. The report is clear and includes pdf remediation needs, which is not always available in web crawling tools. The report provides multiple ways of reviewing data. The best part is that a list of the priorities to focus on is given so that remediation can be done efficiently. Reports are regular and easily show what has improved and work to be done. Review collected by and hosted on G2.com.

My experience with DubbBot has only been positive! When I found that my screenshots for a report that I created from the web crawls were not passing color contrast, Greg referred me to his colleague Penny Kronz. Penny was extremely helpful in teaching me how to create the screenshots with the proper resolution from our account and took time with me to give me the tools I needed for the future. Greg has been responsive to any questions we have had. Review collected by and hosted on G2.com.

Product is easy to use, provides detailed reports, and the DubBot team is supportive and solution focused. Truly a great partnership! Review collected by and hosted on G2.com.

No downsides to using DubBot from my perspective. Review collected by and hosted on G2.com.

As an agency, we're able to use DubBot's application to provide tests for ourselves as well as clients and prospects. We get a ton of value from their accessibility tests, and I really like being able to write our own policies. Getting automated broken link checks done is probably my favorite though. They also have an unbeatable support team. Review collected by and hosted on G2.com.

I am giving them a 5 star review - there is nothing that I dislike about working with them and their service. Review collected by and hosted on G2.com.

DubBot has helped us start from scratch in our efforts to clean up our website. We use a third party to manage our site and DubBot has been the missing link in our understanding and communication with them on the needs we have in terms of accessibility and web governance particularly. Thanks to the user-friendly interface and the huge amount of resources DubBot provides to us, we have felt like we can tackle the work in an informed manner. Review collected by and hosted on G2.com.

We have no complaints! The Support team has been top notch and very responsive. They have given us a ton of insight into what the issues identified on our Site actually mean. Review collected by and hosted on G2.com.

I've used Dubbot to help monitor accessibility on a large number of websites, and would say it's indespensable. Between it's friendly dashboard, email reports, CSV exports, and so many more useful features, I couldn't imagine doing website accessibility audits and general compliance of existing sites without it. Onboarding is quick and easy, and it supports accessing sites behind basic authentication so we can use it prior to a site launch. Deep linking directly to issues immensely helpful for teams.

I love their community involvement and transparency on updates, too! Review collected by and hosted on G2.com.

We don't use the features to assign tasks to users - this might be helpful for some teams, but I'd love to have some kind of integration into ticketing systems or webhooks.

Would love to see enhancements to user management, and SSO. Review collected by and hosted on G2.com.

DubBot has helped us understand and remediate accessibility needs across our website. The tool is powerful and provides a comprehensive analysis of our site, but it is delivered in a very attainable and intuitive way. The Support is fast, personal, and knowledgable. It was invaluable to our business to have an accessibility expert at our fingertips to answer all of our questions. We looked at many tools and ultimately chose DubBot based on a recommendation and the pricing. We were not disappointed! Review collected by and hosted on G2.com.

N/A. Our experience with the app and the team has been wonderful! Review collected by and hosted on G2.com.

As an agency that has used many products over the years, DubBot has been very easy to use for both our team and for our clients. It gives us all the tools and insights we're looking for in one product with an interface that is quick to navigate and easy to digest. This means we can focus more on addressing issues instead of struggling to just get the information.

But the biggest plus to me is how knowledgeable the DubBot team is about not only their product, but also the industry surrounding each one of their tools. For example, whenever I have had a question about an accessibility report in the past, they quickly provided an answer from the perspective of the tool with detailed insights from specific (and current) WCAG guidelines, which is extremely nice to have from your customer service representative. You can really tell this industry knowledge is what has built their product.

Overall, I can't speak highly enough about DubBot, both the product and their team. We're always happy to use it for any of our projects because we know we're getting the best in return! Review collected by and hosted on G2.com.

No dislikes that I can think of. We have been a long time user of the product have been continuously happy with our experience! Review collected by and hosted on G2.com.

My firm uses DubBot as we provide solutions for large governmental organizations. We like how easy it is to roll it out rapidly to our clients. Access rights for sites are easily provisioned for users. I have found the product to be fast, secure, and scalable. Review collected by and hosted on G2.com.

We've been using DubBot for 2+ years so far, and I haven't found an issue yet. Any problems that have ever come up are quickly resolved by their support. Review collected by and hosted on G2.com.

DubBot's customer service is top notch. Our first introduction to the platform came with time for one-on-one training and quick, responsive attention for any questions that followed. We have appreciated access to the weekly crawls of our website that have helped us to improve the user experience by identifying and cleaning up misspellings, broken links, and accessibility issues captured. Additionally, as we strived to improve accessibility specifically, DubBot graciously worked with us and our CMS vendor to brainstorm solutions while going above-and-beyond with follow up communications that provided resources and best practices for us to consider. I might add that information is always provided in great detail, insight, and thoughtfulness for any task at hand. We have appreciated their wisdom and guidance. They always make themselves available when we call for help. Review collected by and hosted on G2.com.

Nothing comes to mind because it has been a positive working experience in which they come through a solid partner for website improvement. Review collected by and hosted on G2.com.

Rather than copying the tools that have come before, Dubbot's approach is more direct and almost deceptively simple. The result is a more responsive and usable application that is a pleasure to use. The options for grouping pages, importing URLs, and filtering paths with regex, are powerful yet easy to setup. Policies have the flexibility of CSS selectors, XPath, or regular expressions in addition to conventional content matching that made our migration from our legacy platform an easy move. The app feels like it was made by people who understand how to make websites and what the specific needs are of the people who manage websites.

There's an attention to detail that I love about this company and the platform that carries through from demo to implementation to customer support. The team made our migration completely painless, they're eager to get feedback and ideas about features and they're genuinely passionate about accessibility.

One standout feature in Dubbot I want to call attention to that was absent from three other platforms I looked at is evaluating heading heirarchy. Dubbot is the only platform I've seen that evaluates the heading structure of a page and calls out jumps in heading level. As anyone who relies on a screenreader will tell you, headings matter a great deal, and anyone who works with content management systems will tell you, headings are one of the toughest things to manage with quality assurance. Review collected by and hosted on G2.com.

If I was writing this review a few weeks ago, I might have said the absence of a Github integration, but they now have a Github integration. As I said, the team is eager for feedback and ideas, and as a customer, I feel heard when I raise a concern or have a question. Review collected by and hosted on G2.com.